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Mercure Hotel Dortmund Messe & Kongress

Photo gallery for Mercure Hotel Dortmund Messe & Kongress

Exterior
Standard Twin Room | In-room safe, desk, blackout curtains, rollaway beds
Standard Twin Room | In-room safe, desk, blackout curtains, rollaway beds
Privilege, Double Room, 1 Double Bed | In-room safe, desk, blackout curtains, rollaway beds
Privilege, Double Room, 1 Double Bed | View from room

Overview of Mercure Hotel Dortmund Messe & Kongress

UNESCO Sustainable Travel Pledge

Mercure Hotel Dortmund Messe & Kongress

4.0 star property
4-star hotel with full-service spa, connected to the convention centre, near Signal Iduna Park

8.6/10 Fabulous

252 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Bathtub
  • Bar
Map
Strobelallee 41, Dortmund, NW, 44139

Room options

About this area

What's nearby

  • In Innenstadt-West
  • Signal Iduna Park - 1 min drive
  • Starlight Express Theater - 14 min drive

Getting around

  • Dortmund (DTM) - 22 min drive
  • Dortmund Kirchhörde Station - 5 min drive
  • Dortmund Signal Iduna Park Station - 7 min walk
  • Dortmund Tierpark Station - 28 min walk
  • Westfalen Stadion U-Bahn - 5 min walk
  • Westfalenhallen U-Bahn - 6 min walk
  • Remydamm U-Bahn - 7 min walk

Restaurants

  • Ciccio`s - 10 min walk
  • Steakhouse Rodizio - 13 min walk
  • Meridien - 13 min walk
  • Uncle Tom's - 14 min walk
  • Kreuzviertel Wok - 14 min walk

About this property

Mercure Hotel Dortmund Messe & Kongress

Enjoy your visit to Dortmund with a stay at Mercure Hotel Dortmund Messe & Kongress. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. This upmarket hotel also features a bar/lounge, a sauna and a steam room. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Westfalen Stadion U-Bahn is 5 minutes and Westfalenhallen U-Bahn is 6 minutes.

Languages

English, German, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 139 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (19981 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Bike parking
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • German
  • Turkish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Blackout curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Römerbad. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

RELAX – Overlooking the garden, this bar specialises in regional cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Rosenterrassen – On-site restaurant. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • An effective city/local tax rate of 7.50 per cent will be charged

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately EUR 19 per person

Children & extra beds

  • Rollaway beds are available for EUR 16.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • RV/bus/lorry parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Dortmund Kongress
Dortmund Messe Hotel
Kongress Dortmund
Mercure Dortmund Messe Kongress
Mercure Hotel Dortmund Messe
Mercure Hotel Dortmund Messe & Kongress
Mercure Hotel Kongress
Mercure Hotel Messe & Kongress
Mercure Messe Dortmund
Mercure Messe Kongress
Mercure Hotel Dortmund Messe Kongress
Mercure Hotel Messe Kongress
Mercure Hotel Dortmund Messe & Kongress Hotel
Mercure Hotel Dortmund Messe & Kongress Dortmund
Mercure Hotel Dortmund Messe & Kongress Hotel Dortmund

Frequently asked questions

Does Mercure Hotel Dortmund Messe & Kongress offer free cancellation for a full refund?
Yes, Mercure Hotel Dortmund Messe & Kongress does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Hotel Dortmund Messe & Kongress?
As of 4 Feb 2023, prices found for a 1-night stay for 2 adults at Mercure Hotel Dortmund Messe & Kongress on 20 Feb 2023 start from $96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Hotel Dortmund Messe & Kongress?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Hotel Dortmund Messe & Kongress?
Yes, cats and dogs are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Hotel Dortmund Messe & Kongress?
Yes, there's free self parking. Parking spaces may be limited. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Mercure Hotel Dortmund Messe & Kongress?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Mercure Hotel Dortmund Messe & Kongress?
No, this hotel doesn't have a casino, but Spielbank Hohensyburg (16-min drive) is nearby.
What is there to do at Mercure Hotel Dortmund Messe & Kongress and nearby?
Mercure Hotel Dortmund Messe & Kongress has a spa and a steam room, as well as a garden.
Are there restaurants at or near Mercure Hotel Dortmund Messe & Kongress?
Yes, RELAX offers regional cuisine and garden views. Nearby restaurants include Ciccio`s (10-min walk), Steakhouse Rodizio (13-min walk) and Meridien (13-min walk).
What's the area around Mercure Hotel Dortmund Messe & Kongress like?
Mercure Hotel Dortmund Messe & Kongress is in Innenstadt-West, a short 5-minute walk from Westfalen Stadion U-Bahn and 3 minutes' walk from Signal Iduna Park. Travellers give top marks for the hotel's prime location.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

2/10 Poor

The beds are horrible two tiny beds squashed together with a tiny heavy comforter that makes you sweat like a pig falls off if turn over I complained to staff their answer this German style beds cannot do anything. No sleep 3 days glad to move out.
terrrence, 3-night romance trip
Verified Expedia guest review

8/10 Very good

The restaurant and the bar was closed that evening.
Stanislaw, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nothing to complain very much but nothing to wow.
Guests stucked in the lift didn't wait long for help but reaction of the staff shown it wasn't the first time it happened. The lift should have been out of service but wasn't and five minutes later it happened again to another guest. Rooms very comfortable and clean.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel with friendly & efficient staff
Lovely, helpful staff (both before & during our stay). Took delivery of tickets for us, and also took our bags to our room after we left them there when we arrived in Dortmund but before check-in opened. Hotel had great transport links as well. Would definitely stay here again.
Roisin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A special trip
superb location and lovely hotel
1-night trip
Verified Hotels.com guest review

8/10 Very good

Wayne, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely hotel with very comfortable bed, location is great and easy to drive to.
janet, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mercure Hotel - Dortmund - Excellent Service
Dortmund is a fabulous city with great parks and lovely people. The hotel was exceptionally helpful, spoke fluent English. I was travelling with my daughter and because I could not leave the hotel at night the hotel offered me a couple of free beers for the room. Could not rate them highly enough
Barry, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Clean hotel and near stadium. Was charged for “business package “ that includes breakfast incorrectly ($76 euro)and when I called them to make the adjustments, was advised had to email in the request. Odd that she couldn’t just credit it. Haven’t receive any responses to my email yet. One morning, someone came into room while we were sleeping , could have been cleaning staff but we’re not too sure.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice staff, clean and great value, close to stadium so great for our needs.
1-night family trip
Verified Expedia guest review