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All properties in Hanoi, Vietnam
1 room, 2 adults

Heart Hotel, Hanoi

2-star2 stars
Great for familiesThis property has good facilities for families.
11b Hang Hanh Street, Hoan Kiem District, Hanoi, 10000, Vietnam

Lakefront hotel with restaurant, connected to a shopping center, near Hoan Kiem Lake
  • Free local cuisine breakfast and free WiFi
  • Collect nightsYou can collect® Rewards nights here
From 324 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Great location in the old town in a quiet building. The staff is fantastic, very…Feb 16, 2019
  • A nice budget room in a good location. Helpful staff.Jan 30, 2019

Heart Hotel, Hanoi

from $24
  • Deluxe Room, City View
  • Deluxe Double Room, 1 Queen Bed, Lake View
  • Superior Room
  • Deluxe Double Room, 1 Queen Bed, Partial Lake View

What’s around Heart Hotel, Hanoi


  • In Hoan Kiem
  • Hoan Kiem Lake - 3 min walk
  • Thang Long Water Puppet Theatre - 4 min walk
  • Hanoi Old City Gate - 10 min walk
  • Hanoi Opera House - 16 min walk
  • Temple of Literature - 25 min walk
  • Ho Chi Minh Mausoleum - 29 min walk
  • Ngoc Son Temple - 5 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 25 min drive
  • Hanoi Long Bien Station - 14 min walk
  • Hanoi Railway Station - 21 min walk
  • Hanoi Gia Lam Station - 7 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 15 rooms
  • This hotel is arranged over 9 floors


  • Check-in time 1:30 PM-midnight
  • Check-out time is 11:30 AM
  • Express check-in
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 15

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *

  • Train station pick-up *


  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free local cuisine breakfast daily
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
Working away
  • Business center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built - 2006
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
  • In-room accessibility
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Heart Hotel, Hanoi’s small print

Also known as

  • Heart Hanoi
  • Heart Hotel Hanoi
  • Heart Hotel Hotel
  • Heart Hotel Hanoi
  • Heart Hotel Hotel Hanoi


For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10.0 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 97 reviews

Exceptional 10.0
The people at the Heart Hotel are WONDERFUL. They were very accommodating, arranging cars and day tours for us at very reasonable rates. The hotel is centrally located in the heart of the old quarter. The breakfast was very good with a VERY WIDE SELECTION of dishes. This is a great value hotel.
Christina, usTrip with friends
Exceptional 10.0
Good nights sleep
Been here before at a weekend which was very loud due to position of hotel beside lake but this was a week day and much better for us. Had been sailing on Halong Bay and needed good rest up before flight so was ideal. Staff as always very helpful.
Jayne, us1 night romance trip
Very Good 8.0
All good for us at Heart Hotel, staff very helpful and all spoke good English. We pre ordered a taxi which was hour late and expensive, normal fare 12 usd but we got charged 18usd.
Jayne, us2 night romance trip
Very Good 8.0
Overlooking Hoan Kiem lake
Helpful staff
Mark, us1 night romance trip
Very Good 8.0
Great views of Hoan Kiem
From Room 602 great views of lake Hoan Kiem
Mark, us1 night romance trip

Heart Hotel, Hanoi

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