IntercityHotel Hamburg Dammtor-Messe, Hamburg

Upon check-in, I did not receive the room I requested. I had to schlep all the way back downstairs to reception and get it corrected. Room was very small, bed was hard/uncomfortable, and the room was very hot - could not get it cooled down. No room service available. You could order a pizza, but they you had to go downstairs to pick it up. Very convenient to the Messe Center, but that's about it.

second time in the hotel, very nice and clean, have nice views from the upper floors. I like to stay there when I have lots of traveling to do in town by train and buss. You get free transit cards while you are staying at the hotel. Its close to St Pauli and city center

I injured my leg (muscle strain) that morning in Prague, an after a long and painful day of travel, was happy to get to the hotel. For travelers without a car, the hotel is a bit remote. There is a bus that stops directly in front of the hotel, but we didn't know that at the time. My main problems with the room were 1) that the bed was somewhat uncomfortable ( I was in it for 36 hours because of my injury) and 2) that the free internet was extremely slow. We were also limited to 2 devices per room, which meant having to choose between the iPad and a phone. The upgrade of 8 euros improved the internet speed, but there was still the same limit on devices.

This was perfect. I was knackered after a really early start, flights, a big drive, meetings and wanted somewhere calm just to chill. It's next to a big park and really new and can't be faulted. The rate was ludicrously low at less than GBP70 per night but I guess it is a lot more when there are exhibitions/conferences on at the Messe. Thoroughly recommend.

I had three rooms booked for five nights, however when my colleague arrived he was told there was no reservation for him, after about an hour they gave him a room agaim after previously telling him they were full. Service at the bar is very slow.