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1 room, 2 adults

The Marble Arch Suites, London

3-star3 stars
41 Great Cumberland Place, London, England, W1H 7LG, United Kingdom

City-center hotel within walking distance of Marble Arch
  • Free Internet
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 151 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Value
Best value for money
Service
Fantastic service
Comfort
More comfort would be nice

The Marble Arch Suites, London

from $133
  • Deluxe Double Room
  • Club Double Room
  • Deluxe Single Room
  • Deluxe Triple Room

What’s around The Marble Arch Suites, London

Landmarks

  • In London City Centre
  • Oxford Street - 2 min walk
  • Marble Arch - 3 min walk
  • Park Lane - 3 min walk
  • Hyde Park - 5 min walk
  • Baker Street - 5 min walk
  • Madame Tussaud's Wax Museum - 15 min walk
  • Kensington Gardens - 17 min walk

Getting around

  • London (LCY-London City) - 23 min drive
  • London (LHR-Heathrow) - 39 min drive
  • London (LGW-Gatwick) - 88 min drive
  • London Marylebone Station - 11 min walk
  • London Paddington Station - 17 min walk
  • London Victoria Rail Station - 4 min drive
  • Marble Arch Underground Station - 3 min walk
  • Bond Street Underground Station - 11 min walk
  • Marylebone Underground Station - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 15 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free wired Internet access in rooms

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Languages Spoken
  • English
  • Hindi
  • Italian
  • Portuguese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
Stay connected
  • Free newspaper
  • Free wired Internet
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

The Marble Arch Suites, London’s small print

Also known as

  • Marble Arch Suites
  • The Marble Arch Suites Hotel
  • The Shaftesbury Marble Arch Suites
  • The Marble Arch Suites London
  • The Marble Arch Suites Hotel London
  • The Marble Arch Suites Hotel
  • The Marble Arch Suites London
  • The Marble Arch Suites Hotel London
  • Shaftesbury Marble
  • Shaftesbury Marble Arch
  • Shaftesbury Marble Arch Suites
  • Shaftesbury Marble Arch Suites Hotel
  • Shaftesbury Marble Arch Suites Hotel London
  • Shaftesbury Marble Arch Suites London
  • Shaftesbury Suites Marble Arch

Policies

The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance. For more details, please contact the property using the information on the reservation confirmation received after booking.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 7.0 From 48 reviews

Poor 2.0
Bring your earplugs and flashlight
I had a horrible stay. Fortunately for me I brought my earplugs so I could still get a few hours of sleep. There was a loud noise every few minutes (sounded kind of like loud heater outside the wall). No windows. Four times during my stay the electric disappeared. I was told by the very friendly staff that I had to crawl under the desk if I wanted to charge anything since the power points on top of the desk and by the bed could make the power disappear. Said and done, still the power went out. In no mood to go again to get it fixed I went to bed in the pitch-black room, only to wake up a few hours later to the blinding lights when the electric came back. I also heard everything from the reception. I will never stay here again and won't recommend anyone to do it. However, the staff was very friendly and it is very close to Oxford street and the center of London which of course is a plus!
Louise, se1 night business trip
Fair 4.0
I booked my room at the Shaftesbury hotel few weeks ago. On my arrival, I was shocked that they were trying to move me to another hotel close to paddington station. When I refused to do that and after some discussions they agreed to move me to the Marble Arch Hotel a block away. They gave me the smallest room I've ever seen in my life. Although the facilities and furniture in that room were v. good it has no window and aeriation was terrible. I couldn't use the room for more than just sleeping and getting showers and I had to get out of it once I wake up in the morning and come back to sleep by night. To be fair, the staff were v. friendly and professional. The room was v. clean and up to date.
Hassan, gbOther trip
Poor 2.0
Upon arrival I was asked to move to a sister hotel in Paddington. I had deliberately booked this hotel for its location close to my meetings and as a solo female traveller, it was important to me. They reluctantly gave me a room on the ground floor right next to the reception desk. This meant that the 24 hour reception was noisy all night with loud chatting amongst staff, talking on the phone, the sound of people walking up and down uncarpeted stairs, stapling of papers together and banging of drawers all night long. At 2am I begged them to be quiet, the shift changed at 4.57am and the noise began again. They are clearly using this location as a lure to fill their underbooked hotel in Paddington. Do not stay here.
gbOther trip
Very Good 8.0
I would to take the time to placed A review in regards of my recent stay. Once I arrived to the propert, the receptionist was friendly, efficient and made my check in. Super simple and fast. However, the room given was located on the basement. The Room Sooo Was narrow, not much ligh, It didn’t met my expectations!.... Finally I moved to other room but I paid the upgrade, They wanted me to wait 2-3 hours after the check in time. It is unfair
gbOther trip
Good 6.0
Property is in a terrific spot for shopping at oxford street and HOHO bus tours (~5mins walk). It is a nested on a small quiet street. Not recommended for travellers with huge and heavy luggage (in the case where u live on the basement, there is no lift access. therefore, you may have to lug it up and down yourself). Single room is relatively small and narrow (may have issues in placing and opening your luggage). Bathroom is relatively clean and shower area is pretty cramp. Overall, it was “‘manageable” for the price if you are only looking for a short 1-2 nights stay.
Ceakei, sg1 night trip

The Marble Arch Suites, London

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