Hotel Cancalli

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Desk, free WiFi
Desk, free WiFi
Desk, free WiFi
Desk, free WiFi

Overview of Hotel Cancalli

Hotel Cancalli

3-star property
3-star hotel in Tlaxcala with restaurant and bar/lounge

7.0/10 Good

52 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Bathtub
Map
Privada Aldama No. 3, Tlaxcala, TLAX, 90160
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Laundry service
  • Self-serve laundry
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Val´Quirico - 37 min drive
  • Zocalo Square - 58 min drive
  • Puebla Cathedral - 59 min drive
  • Angelopolis Commercial Center - 53 min drive

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 41 min drive
  • Area shuttle (surcharge)

About this property

Hotel Cancalli

3-star hotel
You can look forward to free breakfast, a terrace and a coffee shop/cafe at Hotel Cancalli. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • Free self-parking and valet parking
  • Continental breakfast (surcharge), an area shuttle and business services
  • A 24-hour front desk, tour/ticket information and smoke-free property
Room features
All guest rooms at Hotel Cancalli include amenities, such as complimentary wireless Internet access.
Extra amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Microwaves, portable fans and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 18 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 29 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 12:30 PM
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 18 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Terrace
  • Fitness centre

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Portable fan

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of MXN 95 per person (approximately)
  • Local area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete COVID-19 vaccination at least 18 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards.

Also known as

Hotel Cancalli Tlaxcala
Hotel Cancalli
Cancalli Tlaxcala
Cancalli
Hotel Cancalli Hotel
Hotel Cancalli Tlaxcala
Hotel Cancalli Hotel Tlaxcala

Frequently asked questions

Does Hotel Cancalli offer free cancellation for a full refund?
Yes, Hotel Cancalli does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Cancalli?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Cancalli?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Cancalli?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Cancalli?
You can check in from 3 PM - 12:30 PM. Check-out time is 1 PM.
What is there to do at Hotel Cancalli and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hotel Cancalli?
Yes, there's an on-site restaurant. Nearby restaurants include Vintage Cafe-Bar (11-min walk), Molino de los Reyes (2.4 mi) and La Casa Pibil (2.6 mi).
What's the area around Hotel Cancalli like?
Hotel Cancalli is a short 14-minute walk from Xicotencatl National Park and 18 minutes' walk from Basilica of Ocotlan.

Overall score and ratings

7.0

Good

7.9/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

7.2/10

Property conditions & facilities

6/10 Good

excellent attention from the staff. The food is good, excellent location.
3-night business trip
Verified Orbitz guest review

8/10 Very good

I was satisfied with the service and and very friendly personnel. Cleanliness was very good.
Verified Expedia guest review

10/10 Exceptional

Excelente servicio, calidad, limpieza y ubicación. Ampliamente recomendable
1-night business trip
Verified Expedia guest review

6/10 Good

El personal muy amable, pero los servicios, la habitación nada agradables, los aparatos no servían, hay servicios que deberían quitar de la lista pues no cumplen con lo que aparenta
1-night romance trip
Verified Expedia guest review

2/10 Poor

Fatal para haber pagado más de 2,000pesos por 1 habitación.
AR, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Ponen una tarifa en la página y a la hora de cobrar se duplica el costo, el lugar no vale lo que cobraron pero ni en el mejor de sus sueños
1-night trip
Verified Expedia guest review

8/10 Very good

juan alonso, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

Alfredo, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Bueno
Discreto, un poco escondido, pero buena alternativa. Muy amables en el servicio al huésped.
Israel, 1-night business trip
Verified Hotels.com guest review

6/10 Good

El personal es muy amable
Fue cómodo, tranquilo y habitaciones valué rutas ya que fuimos en invierno .
1-night trip
Verified Expedia guest review