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1 room, 2 adults

Marriott Syracuse Downtown, Syracuse

4-star4 stars
100 East Onondaga StreetSyracuseNY13202United States of America

4-star hotel with 2 bars/lounges, near Onondaga County War Memorial
  • Free WiFi in lobby
  • Collect nightsFor every 10 nights, get 1 free!
Fabulous8.8
Vibe
Awesome vibe
Amenities
Great amenities
Service
Fantastic service
Location
Location is ok
294See all 294 Hotels.com reviews
From 314 reviewsTripAdvisor Traveller Rating

Marriott Syracuse Downtown, Syracuse

from $116
  • Room, 1 King Bed with Sofa bed
  • Room, Multiple Beds (2 Queen with Sofa Bed)
  • Club Room, 1 King Bed with Sofa bed, Business Lounge Access
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 261 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

  • 2 per room (up to 30 lb)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Transfers

  • Free airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 23
  • Conference space size (feet) - 41000
  • Conference space size (meters) - 3809
  • Conference center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Wedding services
Facilities
  • Year Built 1924
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch Smart TV
  • Netflix
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Eleven Waters - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

The Cavalier Room - This lobby lounge serves lunch, dinner, and light fare.

Awards and affiliations

  • The property is a member of Historic Hotels of America.

Marriott Syracuse Downtown, Syracuse’s small print

Also known as

  • Marriott Syracuse Downtown Hotel
  • Marriott Syracuse Downtown

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs USD 15.00 per day

Valet parking costs USD 18.00 per day

Safes in guestrooms can be used for an extra charge

Buffet breakfast is offered for an extra charge of USD 16.95 per person (approximately)

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

WiFi is available in guestrooms for USD 5.95 - 9.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Marriott Syracuse Downtown, Syracuse

Top spots nearby

Recommended by this property

  • Onondaga County War Memorial (2-minute walk)
  • Landmark Theatre (3-minute walk)
  • Onondaga Historical Museum (3-minute walk)
  • Everson Museum of Art (3-minute walk)
  • OnCenter Complex (3-minute walk)
  • Armory Square (5-minute walk)
  • Museum of Science and Technology (5-minute walk)
  • Clinton Square (6-minute walk)
  • Rosamond Gifford Zoo (21-minute walk)
  • Lakeview Ampitheater (4.7 mi / 7.5 km)

Getting around

  • Syracuse, NY (SYR-Hancock Intl.) - 14 min drive
  • Syracuse Regional Transportation Center - 8 min drive
  • New York State Fair Station - 13 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Free airport shuttle

Recent reviews

Fabulous 8.8 From 294 reviews

Marriott Syracuse Downtown, Syracuse
Very Good8.0
Short stay in Syracuse
Attended the bowling tournament and the Marriott was the closest hotel to the location. Tried several times to arrange for airport transportation (30 min Thursday and over an hour on Friday during my layover) and was unable to speak with anyone over the phone. Also wasn't aware that everything in downtown Syracuse closes at about 5 pm with the exception of a few bars. Had to order room service one night as there was no other way to get dinner. Room was nice, unable to get local channels but at least had HBO. Not a bad place for a short stay, just would have liked better customer service for the airport transfer as was one of the reasons I stayed at this hotel.
Brian, us3 night trip
Marriott Syracuse Downtown, Syracuse
Good6.0
Less than 4 star service
Overall, the hotel was a nice rennovation from an older downtown hotel. The rooms were nice and the rooms were clean. The staff, on the other hand, did not seem very friendly. The front desk associates acted like they were laboring to do their job. I’ve definitely seen better from hotels with lesser star ratings. My expectations of a 4 star hotel would be much higher than the service and friendliness of the staff. The restaurant downstairs in the hotel was even worse. My group walked in and were never greeted by anyone. We walked up to the bar and asked for a table, they told us to sit anywhere and someone will be with you. We waited for 15 minutes at a table and no one ever came over to check on us. It wasn’t until we got up to leave that the server looked at us.
Yao, us4 night trip
Marriott Syracuse Downtown, Syracuse
Very Good8.0
The cleanliness for this hotel need some improvement, staff are very warm welcoming, that is a plus...
Hamilton, us4 night trip
Marriott Syracuse Downtown, Syracuse
Very Good8.0
Nice large room comfortable but bathroom needs a bath mat or safety bar the tub was very slippery called for mat never arrived.
maureen, us1 night trip
Marriott Syracuse Downtown, Syracuse
Exceptional10.0
Beautiful Hotel
The Marriott in Downtown Syracuse is old-school style, vintage elegance. Loved it. Rooms were nice size, clean and comfy. Only thing I wish was that the front desk had told me valet parking was an extra charge! The gal made it seem like the service was so on point that it was included with our stay (because street parking is VERY hard to find downtown).
A Traveler, us2 night trip

See all reviews

Marriott Syracuse Downtown, Syracuse

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