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Starwest Apartments Alderney on Hay

Photo gallery for Starwest Apartments Alderney on Hay

Reception
Indoor pool
Indoor pool
Indoor pool
Full-sized fridge, microwave, stovetop, coffee/tea maker

Overview of Starwest Apartments Alderney on Hay

Starwest Apartments Alderney on Hay

4.0 star property
4-star hotel with indoor pool, near Perth Mint

7.6/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
The price is €95
Price available on 19/12/2022
Map
193 Hay Street, East Perth, WA, 6004
Main amenities
  • Housekeeping (on request)
  • Indoor pool
  • Fitness centre
  • Coffee shop/cafe
  • Air conditioning
  • Front desk safe
  • Corner/local shop
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Luggage storage
For families
  • Cots/infant beds (surcharge)
  • Kitchen
  • Separate dining area
  • Television
  • Washer/dryer
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In East Perth
  • RAC Arena - 9 min drive
  • Crown Perth - 7 min drive
  • Scarborough Beach - 21 min drive
  • Hillarys Boat Harbour - 21 min drive

Getting around

  • Perth Airport (PER) - 19 min drive
  • Perth Claisebrook Station - 15 min walk
  • Perth McIver Station - 17 min walk
  • Perth Station - 21 min walk

Restaurants

  • Wok & Ladle: Thai Eatery - 2 min walk
  • Cafe Italia - 3 min walk
  • Maruzzella Restaurant - 4 min walk
  • Cafe at the Hyatt - 5 min walk
  • DuoTone Food and Coffee - 6 min walk

About this property

Starwest Apartments Alderney on Hay

Located near a train station, Starwest Apartments Alderney on Hay is a great choice for a stay in Perth. Guests can grab a bite to eat at the coffee shop/cafe and visit the fitness centre for a workout. Fellow travellers love the helpful staff and family-friendly amenities.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 4:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (8:00 AM - 4:00 PM) and Saturday - Sunday (9:00 AM - noon)
  • The front desk hours vary at this property
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited (max. 1 space per unit)
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee shop

Travelling with children

  • Local/corner shop

Services

  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English
  • Filipino

Room amenities

Be entertained

  • DVD player
  • LED television

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Blackout curtains
  • Premium bedding
  • Cot/infant bed (surcharge)

What to enjoy

  • Balcony
  • Separate dining area

Freshen up

  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes and utensils

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: AUD 250.00 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is available for an additional fee

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:00 PM
  • Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

On-site parties or group events are strictly prohibited.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Starwest Apartments Alderney Hay Apartment East Perth
Starwest Apartments Alderney Hay Apartment
Starwest Apartments Alderney Hay East Perth
Starwest Apartments Alderney Hay
Starwest Apartments Alderney on Hay Hotel
Starwest Apartments Alderney on Hay East Perth
Starwest Apartments Alderney on Hay Hotel East Perth

Frequently asked questions

Does Starwest Apartments Alderney on Hay offer free cancellation for a full refund?
Yes, Starwest Apartments Alderney on Hay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Starwest Apartments Alderney on Hay?
As of 6 December 2022, prices found for a 1-night stay for 2 adults at Starwest Apartments Alderney on Hay on 19 December 2022 start from €95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Starwest Apartments Alderney on Hay?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Starwest Apartments Alderney on Hay?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at Starwest Apartments Alderney on Hay?
Sorry, pets aren't allowed.
Is parking offered on site at Starwest Apartments Alderney on Hay?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Starwest Apartments Alderney on Hay?
You can check in from 2:00 PM - 4:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Starwest Apartments Alderney on Hay?
No, this hotel doesn't have a casino, but Crown Perth (7-min drive) is nearby.
What is there to do at Starwest Apartments Alderney on Hay and nearby?
Starwest Apartments Alderney on Hay has an indoor pool and a fitness centre.
Are there restaurants at or near Starwest Apartments Alderney on Hay?
Yes. Nearby restaurants include Cafe Italia (3-min walk), Maruzzella Restaurant (4-min walk) and Cafe at the Hyatt (5-min walk).
Does Starwest Apartments Alderney on Hay have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster and cookware.
Does Starwest Apartments Alderney on Hay have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Starwest Apartments Alderney on Hay like?
Starwest Apartments Alderney on Hay is a short 7-minute walk from Perth Mint and 8 minutes' walk from Langley Park. Travellers say that the local area is good for shopping and very safe.

Overall score and ratings

7.6

Good

8.0/10

Cleanliness

7.7/10

Staff & service

7.7/10

Amenities

7.5/10

Property conditions & facilities

6.9/10

Eco-friendliness

6/10 Good

Good location for what we needed. The apartments are a little tired, could do with some maintenance. No sleep first night due to neighbours partying u til all hours. Disappointed that hotels statement that noise policy would be strictly adhered to didn’t happen. If able, take your own pillow as they were very uncomfortable.
3-night trip
Verified Hotels.com guest review

2/10 Poor

Dirty-dust, hair, pubic hair and dirt.
Initially the apartment looked ok, quite spacious and nice. However, I found the cleanliness horrific. There was dust, hair and pubic hair on the toilet floor, hair and dirt in the bathroom, thick dust on the curtain pelmet in the room with the Queen bed and dirt/dust on the kitchen skirting boards. I stopped looking after that. I emailed immediately although this was after hours. We checked out the next day, I explained to reception and they said they would see what they could do and respond to my email. Nothing has been heard since.
Kim, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Sour taste.
Well appointed. Excellent value. Good location. Very unwelcoming and rude concierge. Witnessed a lady checking in before us get charged AUD$100 for a “call out/late check in” fee. He was disheveled, unsympathetic and very rude. The manager was extremely unhelpful and unfriendly. He wouldn’t answer the after hours phone number at 7.45pm. Beware if you check in after 4pm. Great breakfast cafe downstairs.
helen, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ched, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chai Foon, 10-night trip
Verified Hotels.com guest review

8/10 Very good

Sergio, 1-night trip
Verified Hotels.com guest review

6/10 Good

Scary area around the property
PAUL, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It was a lovely little spot for a couple of days
Mike, 1-night trip
Verified Expedia guest review

2/10 Poor

fraud as manager kept my deposit of 250.00 for broken bathroom tap that was loose and they said that we broke it which was a lie and should of been hotel responsibility not tenant and reading reviews from previous tenants said disappointed and a lot have said that manager had kept their deposits If I had of read them before booking I wouldn't of ever stayed there please follow up Manager not friendly and not honest wifi didn't work even those it was meant to be available didn't have help when asked for extra towels and had two bags of rubbish and said that bond would be for that. just don't stay there
jennifer, 5-night family trip
Verified Wotif guest review

6/10 Good

Didn’t like that you couldn’t use your key card at front door after hours you had to go round to the back door via the car park. Our room was ready early but was still charged an extra $30 to enter the room early.
Helen, 3-night trip with friends
Verified Wotif guest review