Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Cozumel, Quintana Roo, Mexico
1 room, 2 adults

The Explorean Cozumel - All Inclusive, Cozumel

4-star4 stars
Great for familiesThis property has good facilities for families.
Carretera a Chankanaab km 7.5, Zona Hotelera Sur, Cozumel, QROO, 77600, Mexico

All-inclusive beach property with spa, near Arrecifes de Cozumel National Park
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
Vibe
Awesome vibe
Service
Fantastic service
Food
Delicious food
Value
Best value for money

The Explorean Cozumel - All Inclusive, Cozumel

from $261
  • Room, 1 King Bed, Non Smoking (Casita Stand Alone)
  • Room, 2 Double Beds, Non Smoking (Casita)
  • Room, 2 Double Beds, Non Smoking (Casita Stand Alone)
  • Room, 1 King Bed, Non Smoking (Casita)

What’s around The Explorean Cozumel - All Inclusive, Cozumel

Landmarks

  • Chankanaab National Park - 19 min walk
  • Arrecifes de Cozumel National Park - 1 min walk
  • Cha'an Ka'an Observatory of Cozumel - 2.4 mi / 3.8 km
  • Punta Sur Ecological Park - 13.4 mi / 21.6 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 24 min drive

At a glance

Key facts

Size

  • 56 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Beach bar
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Outdoor pool
  • Free pool cabanas
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Ecotours on site
  • Marina on site
  • Beach umbrellas
  • Pool sun loungers
  • Beach towels
  • Pool umbrellas
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 1561
  • Conference space size (meters) - 145
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 14
  • Year Built - 2014
  • ATM/banking
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling
  • Snorkeling excursions

Land activities
  • Bicycling

Lessons/classes/games
  • Yoga

Entertainment
  • Onsite entertainment and activities

Not included
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Minibar
  • Surcharge for room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services

Spa

Spa Na' Ha' has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Lool Kan - Overlooking the pool, this restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

The Explorean Cozumel - All Inclusive, Cozumel’s small print

Also known as

  • Explorean Cozumel
  • Cozumel The Explorean Cozumel - All Inclusive Hotel
  • The Explorean Cozumel All Inclusive
  • Explorean Cozumel All Inclusive Hotel
  • Explorean All Inclusive
  • Hotel The Explorean Cozumel - All Inclusive
  • The Explorean Cozumel - All Inclusive Cozumel
  • The Explorean Cozumel - All Inclusive All-inclusive property
  • Explorean Cozumel All Inclusive
  • Explorean Cozumel All Inclusive All-inclusive property
  • Explorean All Inclusive All-inclusive property
  • The Explorean Cozumel - All Inclusive Cozumel
  • Explorean All Inclusive Hotel
  • Explorean Cozumel All Inclusive
  • Hotel The Explorean Cozumel - All Inclusive Cozumel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property does not have elevators.

Onsite parties or group events are strictly prohibited.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Sanitation services: USD 1.31 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Explorean Cozumel - All Inclusive, Cozumel

  • Is there a pool at The Explorean Cozumel - All Inclusive?
    Yes, there's an outdoor pool.
  • Are pets allowed at The Explorean Cozumel - All Inclusive?
    Sorry, pets aren't allowed, but service animals are welcome.
  • Is parking offered at The Explorean Cozumel - All Inclusive?
    Yes, there's free self parking.
  • What are the check-in and check-out times at The Explorean Cozumel - All Inclusive?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • What is there to do near The Explorean Cozumel - All Inclusive?
    Recommended spots to visit include Arrecifes de Cozumel National Park (1-min walk) and Chankanaab National Park (1 mi), along with Cha'an Ka'an Observatory of Cozumel (2.4 mi) and Punta Sur Ecological Park (13.4 mi).
  • Are there restaurants at or near The Explorean Cozumel - All Inclusive?
    Yes, there's an onsite restaurant that serves regional cuisine.

Recent reviews

Superb 9.0 From 180 reviews

Exceptional 10.0
Comfortable stay and gorgeous beaches! Loved the activities offered Loved the variety of the all inclusive restaurants Fabulous views while enjoying brunch
Rosario, us5 night family trip
Good 6.0
Stayed here for my ironman event.
We stayed at The Explorean on November 21-Nov 25 during the Ironman event. The staff was friendly and the stay was overall good, but there were some things that needs to be improved. Pros: -All the staff were friendly. -Food options at the main restaurant and the Mexican restaurant by the beach was good. We didn’t try the Asian options. -The pool was nice. -All Inclusive so we didn’t have to worry about going to town for food or paying additional for drinks. -If you’re a guest at the Explorean, you’re able to use ALL the amenities (restaurants, bars, beaches, and pool at the Fiesta and not the other way around). Cons: -We complained that we didn’t have hot water and it didn’t get resolved until our third complaint after they said it was going to be fixed within half an hour. We didn’t get “hot” water until the following day, and it was only barely above warm. -The service at the restaurant was slow (Probably due to being understaffed.) -For a resort, there was no turndown service and there were days our room didn’t get cleaned until close to 4pm. We were gone all day too. They also don’t replace shampoo, bodywash, conditioner unless you ask. -No T.V.s -As an official Ironman sponsored hotel, you would think they would be more organized about the details for the day of the race for both competitors and their family. They had no such information until the day before. (This was a little stressful.) -It’s not possible to request a taxi immediately. If you request one, ev
vu, us3 night trip
Very Good 8.0
Wonderful property
Beautiful hotel with a fabulous staff.
Joseph, us6 night romance trip
Exceptional 10.0
Best vacation in years
Absolutely amazing, cannot recommend this place enough.
Kent, us8 night trip with friends

The Explorean Cozumel - All Inclusive, Cozumel

Is the description of this hotel not correct? Tell us