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Aqueen Hotel Kitchener

3-star hotel with restaurant, near Mustafa Centre

  • Free WiFi
From
$66

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Lobby
  • Lobby
  • Superior Double or Twin Room - Bathroom
  • Deluxe Double or Twin Room - Bathroom
  • Lobby
Lobby. Image 1 of 52
1 / 52Lobby
230 Jalan Besar, Singapore, 208906, Singapore
7.6.Good.
  • One is the worst hotels I've stayed. Super tiny, 2 twins bed actually can't separate. You…

    Mar 6, 2019

  • I had a pleasant stay and will definitely recommend this to my friends

    Dec 6, 2018

See all 45 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 75 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour front desk
  • Air conditioning

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Lavender
  • Mustafa Centre - 6 min walk
  • Bugis Street Shopping District - 15 min walk
  • Orchard Road - 21 min walk
  • Raffles City - 28 min walk
  • Singapore National Stadium - 31 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Double or Twin Room
  • Deluxe Double or Twin Room
  • Premier Room

What’s around

Landmarks

  • In Lavender
  • Mustafa Centre - 6 min walk
  • Bugis Street Shopping District - 15 min walk
  • Orchard Road - 21 min walk
  • Raffles City - 28 min walk
  • Singapore National Stadium - 31 min walk
  • Singapore Flyer - 33 min walk
  • Merlion - 39 min walk
  • East Coast Park - 42 min walk
  • Gardens by the Bay - 42 min walk
  • Marina Bay Sands Skypark - 43 min walk

Getting around

  • Changi Airport (SIN) - 24 min drive
  • Singapore (XSP-Seletar) - 23 min drive
  • Senai International Airport (JHB) - 67 min drive
  • JB Sentral - 53 min drive
  • Farrer Park Station - 7 min walk
  • Bendemeer MRT Station - 10 min walk
  • Lavender Station - 13 min walk
map
See on map
230 Jalan Besar, Singapore, 208906, Singapore

At a glance

Hotel size

  • This hotel has 75 rooms

Arriving/leaving

  • Check-in time 2 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • The government of SG has mandated which hotels can accept leisure bookings
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free offsite parking nearby; reservations required

Other information

  • Smoke-free property

About the property

Aqueen Hotel Kitchener puts you in a great location, within just a 10-minute walk of Mustafa Centre and City Square Mall. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. All rooms offer LED TVs, refrigerators, and minibars. The WiFi and location get good marks from fellow travelers. Public transportation is just a short walk: Farrer Park Station is 7 minutes and Bendemeer MRT Station is 10 minutes.
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator

Accessibility

  • In-room accessibility
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Aqueen Hotel Jalan Besar
  • Aqueen Jalan Besar
  • Aqueen Jalan Besar Hotel
  • Aqueen Hotel Jalan Besar
  • Aqueen Hotel Kitchener Hotel
  • Aqueen Hotel Kitchener Singapore
  • Aqueen Hotel Kitchener (SG Clean)
  • Aqueen Hotel Jalan Besar (SG Clean)
  • Aqueen Hotel Kitchener Hotel Singapore
  • Aqueen Jalan Besar Hotel Singapore
  • Aqueen Jalan Besar Singapore
  • Hotel Aqueen Jalan Besar
  • Hotel Jalan Besar
  • Jalan Besar Hotel
  • Aqueen Hotel Jalan Besar Singapore

Optional extras

Buffet breakfast is offered for an extra charge of SGD 15.20 for adults and SGD 12.00 for children (approximately)

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: SGD 100.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Aqueen Hotel Kitchener does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - anytime. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Berseh Food Centre (3-min walk), Super Dario Lasagne Cafe (4-min walk), and Bikaner (4-min walk).
  • No, this hotel doesn't have a casino, but Marina Bay Sands Casino (4-min drive) and Resort World Sentosa Casino (12-min drive) are both nearby.
7.6.Good.
  • 6.0.Good

    Below average experience

    There's ants infestation in the room toilet and study desk. The room sound isolation is very bad till we can hear others conversation next to our room including their make out sound as well in the middle of the night. There's no paid tv channel available. The bed issued was 2x single coupled to 1x double bed but the blanket is 2x single blanket!!! Cleaniness overall is quite good except for the ants problem. They also seems to house some foreign construction worker in this hotel as well.

    1 night trip, Dec 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Small cozy room. Clean, surrounded by a good range of eating places.

    1 night trip, Sep 10, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good value and good location. Close to train

    Gerard, 5 night romance trip, Sep 22, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointing

    A city view room was booked but we ended up with a nice internal view of a wall out the window. Room was like a premier inn at most; very small- reception unsmiling and pointed out we were having a “complimentary early check in” at 1330 - check in time was 1400! MWould not recommend.

    2 night trip with friends, Sep 19, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Staffs are friendly and accommodating.

    WAI KHIN, 1 night romance trip, Sep 18, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    so far so good..

    1 night family trip, Jul 19, 2019

    Verified Expedia guest review

  • 6.0.Good

    Adequate

    Aqueen Jamal Besar is on the outskirts of Little India and is a good location. Buggis St market is close for take home shopping and an MRT station is nearby too. Have cash for ticket machines and no bigger than 5 dollar note accepted. At the hotel our room was smallish and clean but nothing special. Ok however for Singapore hotel prices and good location.

    BERNARD, 3 night romance trip, Jun 24, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    The room that is given to us is Super extremely small and our room is directly beside the lift. So we can actually hear the loud conversation in the middle of the night. I Guess we are just unlucky to get that kind of room and the toilet is really really small for a tall guy like me

    1 night romance trip, Feb 23, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    It was a short small family getaway to visit my sister living Fahrer Park.. the hotel is conveniently located in a place with easy access to MRT and Food.

    2 night family trip, Feb 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean and modern room in decent location

    Although at first I thought the area was a bit run-down, it is actually very convenient. There are lots of little restaurants around and there are three MRT stations very close by! This makes the hotel a good choice. The hotel room is very modern and clean, even though it was a bit small for my liking. The staff were friendly, too: they did not enter my room when the do not disturb sign was on and when I accidentally left it on, they came to my room in the evening and helped to clean the room when I called.

    Ryan, 3 night trip with friends, Jun 21, 2018

    Verified Hotels.com guest review

See all 45 reviews