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Holiday Inn Express & Suites San Antonio - Brooks City Base, San Antonio

2.5 stars
8222 City Base LndgSan AntonioTX78235United States of America, ‏855-239-9222
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Good3.9 / 5
Vibe
Awesome vibe
Location
Great location
Service
Service is poor
Cleanliness
Dirty
45See all 45 Hotels.com reviews
From 15 reviewsTripAdvisor Traveller Rating

Holiday Inn Express & Suites San Antonio - Brooks City Base, San Antonio

Hotel Info: 855-239-9222

from $117
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Standard Room
  • Room, Multiple Beds, Accessible, Smoking (Roll In Shower)
  • Suite, 1 King Bed, Non Smoking
  • Suite, Multiple Beds, Accessible, Non Smoking
  • Suite, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, Accessible, Non Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, Multiple Beds, Accessible, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 101 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Barbecue grills
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1000
  • Conference space size (meters) - 90
  • Computer station
Services
  • Concierge services
Accessibility
  • In-room accessibility

In the room

Freshen up
  • Hair dryer (on request)
Be entertained
  • 42-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Recent reviews

Good 3.9 /5 from 45 reviews

Holiday Inn Express & Suites San Antonio - Brooks City Base, San Antonio
Outstanding5.0 / 5
Excellent stay and will stay there again in the future
1 night family trip
Holiday Inn Express & Suites San Antonio - Brooks City Base, San Antonio
Good3.0 / 5
great, after finally receiving our rooms
Although check in was at 3 pm, and we arrived at 6pm we still had to wait more than 90 minutes for our rooms to be cleaned and ready. All the other guests we spoke to had the same if not longer wait. Everything else at the hotel was nice, but the wait caused us to miss some of our plans.
1 night family trip
Holiday Inn Express & Suites San Antonio - Brooks City Base, San Antonio
Good3.0 / 5
The hotel seemed fairly new. The staff was great and the breakfast was really good. The room was nice and clean. My only complaint was the entry way into the hotel and elevator floors could have been mopped to be a little more inviting since those are high traffic areas. The hallways going to the rooms looked like stuff had been spilled and the carpet needed to be steam cleaned however I can over look that but I do think the entry ways should be presentable since guest see that first. Other than that it was a great stay!
3 night trip
Holiday Inn Express & Suites San Antonio - Brooks City Base, San Antonio
Poor1.0 / 5
Don't waste your money
Horrible service! Check in time is at 3. We arrived at 7pm and it was still not ready. Finally get a room an hour later and our room still had no blankets, towels, any free toiletry items, and no toilet paper. Bathroom seemed dirty also. They seemed short staffed but it was very unprofessional . I expected bette service .
1 night romance trip
Holiday Inn Express & Suites San Antonio - Brooks City Base, San Antonio
Excellent4.0 / 5
Comfortable
It was a nice stay and breakfast was good.
1 night family trip

See all reviews

Holiday Inn Express & Suites San Antonio - Brooks City Base, San Antonio

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