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Filatelia Suites & Travel

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Blackout curtains, free WiFi, bed sheets
Apartamento, 2 habitaciones, 4 personas | Blackout curtains, free WiFi, bed sheets
Blackout curtains, free WiFi, bed sheets
Apartamento, 2 habitaciones, 4 personas | Blackout curtains, free WiFi, bed sheets
Apartamento, 2 habitaciones, 4 personas | Living area | 32-inch plasma TV with cable channels, TV

Overview of Filatelia Suites & Travel

Filatelia Suites & Travel

2.5 star property
Hotel with restaurant, near La Mariscal Craft Market

7.8/10 Good

43 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
Map
9 de Octubre N19-58 and 18 de Septiembre, Quito, Pichincha

Room options

About this area

What's nearby

  • In La Mariscal
  • Quicentro Sur Mall - 36 min drive

Getting around

  • Quito (UIO-Mariscal Sucre Intl.) - 50 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • Sal y pimienta - 3 min walk
  • Cafe Colon - 4 min walk
  • El Rey de las Menestras - 5 min walk
  • Waponi - 5 min walk
  • Daniels vip - 5 min walk

About this property

Filatelia Suites & Travel

Filatelia Suites & Travel offers an airport shuttle (available 24 hours) for USD 35 per vehicle one-way. Free perks include WiFi, self-parking and continental breakfast daily between 7:00 AM and 10:00 AM. Fellow travellers like the sightseeing and quietness.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • The hotel restaurant is open on weekends for breakfast only.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (1 per room)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*
  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Restaurant

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Lift

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way. Maximum occupancy 3)
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts cash.

Also known as

Filatelia Apart Hotel Quito
Filatelia Apart Hotel
Filatelia Apart Quito
Hotel Filatelia
Filatelia Suites & Travel
Filatelia Suites & Travel Hotel
Filatelia Suites & Travel Quito
Filatelia Suites & Travel Hotel Quito

Frequently asked questions

Does Filatelia Suites & Travel offer free cancellation for a full refund?
Yes, Filatelia Suites & Travel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Filatelia Suites & Travel?
As of 3 December 2022, prices found for a 1-night stay for 2 adults at Filatelia Suites & Travel on 1 January 2023 start from €47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Filatelia Suites & Travel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Filatelia Suites & Travel?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of USD 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Filatelia Suites & Travel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Filatelia Suites & Travel?
Yes, an airport shuttle is available. The charge is USD 35 per vehicle one-way.
What are the check-in and check-out times at Filatelia Suites & Travel?
You can check in from 2:00 PM - midnight. Check-out time is 11:30 AM.
What is there to do at Filatelia Suites & Travel and nearby?
Filatelia Suites & Travel has a garden.
Are there restaurants at or near Filatelia Suites & Travel?
Yes, there's an on-site restaurant. Nearby restaurants include Sal y pimienta (3-min walk), Cafe Colon (4-min walk) and El Rey de las Menestras (5-min walk).
What's the area around Filatelia Suites & Travel like?
Filatelia Suites & Travel is in La Mariscal, a short 14-minute walk from Foch Square and 18 minutes' walk from General Rumiñahui Coliseum. Travellers say that the area is quiet and good for shopping.

Overall score and ratings

7.8

Good

8.2/10

Cleanliness

8.3/10

Staff & service

8.8/10

Amenities

7.3/10

Property conditions & facilities

6.0/10

Eco-friendliness

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Scott, 3-night family trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

The location is excellent. The room is a bit dated but that's okay because it was comfortable and clean. I stayed in a superior room since a tasty breakfast was included. and that convenience is well worth it , saving precious time in the morning. The staff is friendly, easy-going and helpful. Definitely, I'd stay here again - a safe, attractive boutique hotel. Thumbs up Hotel Filatelia!!!
Max, 1-night trip
Verified Expedia guest review

6/10 Good

RICARDO, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Another great visit
I am always amazed by how friendly the staff is and accommodating even though I speak very little Spanish. This is my 3rd stay and I booked for my next trip in October. The included breakfast is great. My room has always been clean and has hot water for the shower. The new elevator is a big improvement.
Kevin, 4-night business trip
Verified Hotels.com guest review

6/10 Good

All rooms are not of the same quality
Our second stay at this hotel was not as pleasant as the first stay. The room we were given had not been properly cleaned, the fridge didn't work and we had no towels. Even the service that evening was not the same. On our first stay, the front manager helped us with our luggages and on this stay, nothing, no offering of services and we had to ask for towels. The condition of room 401 was really not at par (old and not well kept) compared to our first stay on the 6th floor. We do like the location and the Manager Daniella is very kind and apologized and offered us to change our room. We would still recommend this hotel but do ask to see your room since none are the same. Their free breakfast to the restaurant connected to the hotel is really good and they are a dog friendly hotel.
carol, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

First time in Quito with a dog
We enjoyed the friendlyness of the front desk since we arrived in the middle of the night. They had arranged for our transportation which we had great services from the driver and we felt very comfortable staying at this hotel with our dog (no extra cost) and the apartment was spacious.
carol, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Basic accommodation in good location
This is a basic but centrally located hotel in a safe feeling area near one of the main parks. Room came with bed, basic furnishings, storage, TV, good wifi and was quiet, though I had no neighbours during the stay. Bathroom was cramped but toiletries are provided and shower was effective. No heating or cooling, but then there's no summer or winter. Front door is locked but reception opened it quickly everytime I arrived. Breakfast is offered - didn't try it, hosts were welcoming and helpful including printing out tour pickup details emailed to the property (pickups happen at one of the expensive nearby hotels). Property is within walking distance of the city centre (cathedral / palace etc), as well as having access to the park and there being some fast food locations near by. Comfortable basic accommodation in a good location for a reasonable price. Found that the cost of a pre-arranged taxi from the new airport is about the same as the taxi stand, so may be worth pre-booking for the peace of mind.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Place and Going Back
The staff was very helpful, even when there was a language barrier. The place was very clean and a great location. I am planning a trip in October and bringing a friend along and we both will stay here. The free breakfast was a great added benefit..
Kevin, 6-night business trip
Verified Hotels.com guest review