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Hanoi Garden Hotel, Hanoi

3.5 stars3.5 stars
3B Cha CaOld Quarter, Hoan Kiem District, Hanoi10000Vietnam, 800-491-6126
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Excellent4.2 / 5
  • Staffs are so kind and helpful! Location is good, easily get to Hoankiem lake, most…May 12, 2017
  • I was exceptionally disappointed in this place. As everyone says, yes, the staff are…May 5, 2017
133See all 133 Hotels.com reviews
From 381 reviewsTripAdvisor Traveller Rating

Hanoi Garden Hotel, Hanoi

Hotel Info: 866-539-8117

from $34
  • Superior Double Room
  • Deluxe Twin Room (Window)
  • Premium Twin Room (with Window)
  • Premium Room (with Window)
  • Family Suite
  • Suite, Balcony

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-9 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Minimum check-in age is 15
  • Minimum Spring Break check-in age is 18

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Train station pickup *

  • Airport shuttle (available 24 hours) *

Parking

  • Discounted offsite parking

  • No parking

Offsite

  • Area shuttle within 30 km *

  • Shopping center shuttle *

Also known as

  • Garden Hanoi
  • Garden Hotel Hanoi
  • Hanoi Garden
  • Hanoi Garden Hotel

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Onsite credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge of USD 20

Late check-out can be arranged for an extra charge of USD 20

Rollaway beds are available for USD 10 per night

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free breakfast
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Helicopter/airplane tours on site
  • Ecotours nearby
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2014
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Onsite venue - This restaurant serves breakfast only. Reservations are required.

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

Hanoi Garden Hotel, Hanoi’s small print

Also known as

  • Garden Hanoi
  • Garden Hotel Hanoi
  • Hanoi Garden
  • Hanoi Garden Hotel

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Onsite credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge of USD 20

Late check-out can be arranged for an extra charge of USD 20

Rollaway beds are available for USD 10 per night

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hanoi Garden Hotel, Hanoi

Landmarks

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre (0.5 mi / 0.7 km)
  • Hoan Kiem Lake (0.6 mi / 1 km)
  • Ho Chi Minh Mausoleum (1.4 mi / 2.3 km)
  • Temple of Literature (1.6 mi / 2.5 km)
  • Bach Ma Temple (0.2 mi / 0.3 km)

Getting around

  • Hanoi (HAN-Noi Bai Intl.) 37-min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Hanoi Long Bien Station 9-min walk
  • Hanoi Railway Station 22-min walk
  • Hanoi Gia Lam Station 11-min drive
  • Discounted offsite parking
  • Onsite parking not available

Recent reviews

Excellent 4.2 /5 from 133 reviews

Hanoi Garden Hotel, Hanoi
Excellent4.0 / 5
We stayed here for three nights total. the first night, we went to Halong Bay and the hotel held our luggage. We returned from Halong for two more nights. The hotel if very comfortable. We had a family suite, so our room was spacious. The bathroom was a little tired, but adequate. The breakfast was good, but did not have a tremendous amount of offerings. Eggs were prepared as ordered. The best part of the hotel is it is located right in the heart of the old quarter. All of the shopping, restaurants, lake, etc that the old quarters offers are within walking distance. Nothing fancy here, but a clean room, attentive staff and affordable
2 night romance trip
Hanoi Garden Hotel, Hanoi
Outstanding5.0 / 5
Great visit in the heart of the Old Quarter
One night. Very nice room- quiet on top floor. Good breakfast. Excellent location. Helpful staff.
1 night romance trip
Hanoi Garden Hotel, Hanoi
Outstanding5.0 / 5
Clean and comfortable hotel
The Hanoi Garden Hotel was conveniently located in the old quarter of Hanoi. The staff were friendly and super helpful. Our room was spacious and very comfortable. Breakfast was included. It was a very good value for money.
1 night family trip
Hanoi Garden Hotel, Hanoi
Excellent4.0 / 5
Above average.
3 night business trip
Hanoi Garden Hotel, Hanoi
Outstanding5.0 / 5
definitely worth it!
A definite recommended hotel! Location was great but staff made it worth the stay! Their hospitality was world class! They went above and beyond on several occasions to help us would recommend!
2 night family trip

See all reviews

Hanoi Garden Hotel, Hanoi

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