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Hanoi Garden Hotel, Hanoi

3.5 stars
3B Cha CaOld Quarter, Hoan Kiem District, Hanoi10000Vietnam, 800-491-6126
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Excellent4.3 / 5
  • Above average.Jun 8, 2016
  • A definite recommended hotel! Location was great but staff made it worth the stay! Their…May 15, 2016
99See all 99 Hotels.com reviews
From 307 reviewsTripAdvisor Traveller Rating

Hanoi Garden Hotel, Hanoi

Hotel Info: 866-539-8117

from $45
  • Superior Double Room
  • Deluxe Twin Room (Window)
  • Premium Twin Room (with Window)
  • Premium Room (with Window)
  • Family Suite
  • Suite, Balcony

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-9 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 15
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pickup *

Parking

  • No parking

  • Discounted offsite parking

Offsite

  • Area shuttle within 30 km *

  • Shopping center shuttle *

Also known as

  • Garden Hanoi
  • Garden Hotel Hanoi
  • Hanoi Garden
  • Hanoi Garden Hotel

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Onsite credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge of USD 20

Late check-out can be arranged for an extra charge of USD 20

Rollaway beds are available for USD 10 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Helicopter/airplane tours on site
  • Playground on site
  • Ecotours nearby
Working away
  • Business center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2014
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Onsite venue - This restaurant serves breakfast only. Reservations are required.

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

Hanoi Garden Hotel, Hanoi’s small print

Also known as

  • Garden Hanoi
  • Garden Hotel Hanoi
  • Hanoi Garden
  • Hanoi Garden Hotel

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Onsite credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge of USD 20

Late check-out can be arranged for an extra charge of USD 20

Rollaway beds are available for USD 10 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 99 reviews

Hanoi Garden Hotel, Hanoi
Outstanding5.0 / 5
Lovely stay!
We had a very good time at Hanoi Garden Hotel! I totally recommend this hotel. The room was comfortable and the staff were friendly. They were willing to help you at all time. The breakfast is also very good, with fruits , brad, jam and even local foods.
1 night romance trip
Hanoi Garden Hotel, Hanoi
Outstanding5.0 / 5
Staff went above and beyond to help us check in early, book tours, pack breakfast etc. Loved them!
Trip with friends
Hanoi Garden Hotel, Hanoi
Outstanding5.0 / 5
Perfect location, great stay!
Amazing location for exploring the Old Quater, staff and service was also excellent. They went above and beyond out expectations. We will be back!
2 night romance trip
Hanoi Garden Hotel, Hanoi
Excellent4.0 / 5
Good hotel, only issue was the wifi.
The room was very spacious with great water pressure. The balcony view wa directly across from a building under construction, and the balcony itself is quite small. Next time I would not spend anything extra on a balcony room, but the extra size might be worth it. Breakfast though - excellent. Lots of choices, and a nice set up. Staff is very helpful, and friendly as well. My only real complaint about the hotel though was the quality of the wifi. The connection kept dropping and was generally not very fast.
Romance trip
Hanoi Garden Hotel, Hanoi
Outstanding5.0 / 5
Excellent hotel in the Old Quarter
This is a small hotel on one of the main streets of the Old Quarter making the area just outside is very busy and chaotic. The hotel itself is very nice, very clean, and with great facilities. The hotel personnel was very friendly and helpful. Breakfast was small but appropriate.
2 night trip

See all reviews

Hanoi Garden Hotel, Hanoi

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