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Hanoi Garden Hotel & Spa

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Family Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Luxury Room, City View (Pagoda View) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Suite, Balcony, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Luxury Room, City View (Pagoda View) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Overview of Hanoi Garden Hotel & Spa

Hanoi Garden Hotel & Spa

3.5 star property
Luxury hotel with full-service spa, connected to the convention center, near Hoan Kiem Lake

9.6/10 Exceptional

104 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Separate bedrooms
  • Bar
  • Spa
The price is $46
Price available on 1/31/2023
Map
3B Cha Ca street, Hoan Kiem District, Hanoi, 10000

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 8 min walk
  • Hanoi Old City Gate - 1 min drive
  • St. Joseph's Cathedral - 7 min drive
  • Hanoi Opera House - 9 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 44 min drive
  • Hanoi Long Bien Station - 8 min walk
  • Hanoi Van Dien Station - 11 min drive
  • Hanoi Railway Station - 23 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • Nom Ga & Pho Tron Street Food - 2 min walk
  • Captain Beans Coffee - 2 min walk
  • AnAn Coffee Shop - 2 min walk
  • Pho Co Cafe - 2 min walk
  • Kim Lai Cafe - 3 min walk

About this property

Hanoi Garden Hotel & Spa

Hanoi Garden Hotel & Spa puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for USD 20 per vehicle. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this luxurious hotel include a bar/lounge and a terrace. The comfortable beds and location get great marks from fellow travelers.

Languages

Chinese (Mandarin), English, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15
  • Minimum Spring Break check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*

Offsite

  • Area shuttle within 30 km*
  • Shopping center shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Ecotours nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Full-service spa

Accessibility

  • Elevator

Languages

  • Chinese (Mandarin)
  • English
  • Korean
  • Vietnamese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Garden Spa. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Onsite venue - This restaurant serves breakfast only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 percent

Children & extra beds

  • Rollaway beds are available for USD 400000.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Garden Hanoi
Garden Hotel Hanoi
Hanoi Garden
Hanoi Garden Hotel
Hanoi Garden Boutique Hotel
Hanoi Garden Boutique
Hanoi Garden Hotel Spa
Hanoi Garden Hotel & Spa Hotel
Hanoi Garden Hotel & Spa Hanoi
Hanoi Garden Boutique Hotel Spa
Hanoi Garden Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Hanoi Garden Hotel & Spa offer free cancellation for a full refund?
Yes, Hanoi Garden Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hanoi Garden Hotel & Spa?
As of Jan 30, 2023, prices found for a 1-night stay for 2 adults at Hanoi Garden Hotel & Spa on Jan 31, 2023 start from $46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hanoi Garden Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hanoi Garden Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Hanoi Garden Hotel & Spa?
Sorry, there's no onsite parking at Hanoi Garden Hotel & Spa.
Is airport shuttle service offered by Hanoi Garden Hotel & Spa?
Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.
What are the check-in and check-out times at Hanoi Garden Hotel & Spa?
You can check in from 2 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Hanoi Garden Hotel & Spa and nearby?
Hanoi Garden Hotel & Spa has a spa.
Are there restaurants at or near Hanoi Garden Hotel & Spa?
Yes, there's an onsite restaurant. Nearby restaurants include Banh Cuon Gia Truyen Thanh Van (3-min walk), Cai mam (3-min walk), and Burger Street Hanoi (3-min walk).
What's the area around Hanoi Garden Hotel & Spa like?
Hanoi Garden Hotel & Spa is in Old Quarter, a short 8-minute walk from Hanoi Long Bien Station and 8 minutes' walk from Hoan Kiem Lake. Travelers love the hotel's prime location.

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.9/10

Staff & service

9.5/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Stay in October
Absolutely fantastic value. Service from the staff, especially Chloe, was just as good as 5 star hotels in America. They took care of our day trip and travel bookings, making things incredibly easy for us. They even helped us with travel after we left their hotel! The room was big, clean, and pleasant, perhaps a bit dated. But there was nothing lacking!
Jenny, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Unequivocal recommendation
Delightful spotless boutique hotel in the heart of the old quarter Extraordinary service and warmth Made ya feel totally at home. We just loved it Couldn’t have been better
Sharon, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Staff was amazing. Room was great, they ipgrad
Isabella, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay at friendly hotel in old quarter
Wonderful stay as this new hotel. Amazing location, lots of great places to eat in very ocal area. Great neighborhood, felt very comfortable walking around at all times. Hotel clean, super comfortable beds and great breakfast, Spa a lovely bonus on site. However what made this trip was the amazing staff, delightful, chatty, knowledgeable and went out of their way to make our stay very special. Appreciated upgrade to bigger room after our trip to Halong bay - couldn't recommend this hotel more!
Kathryn, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay in Old Quarter
Wonderful stay, attentive staff and great location. Felt comfortable in the area all times of day and great places to eat close by. Would highly recommend
Kathryn, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Staff gave us warm and personalised welcome. A few we would like to highlight: Lucy, Chloe, Chris (Oscar) and Spa Manager, and of course the crew whome we did not get to meet. Staff here are friendly and approachable and that made up for the less than expected state of the property itself. Honestly, the building is old and nothing much is done to it, considering the number of other similar properties around the area for visitors to choose from. What distinguished this hotel is obviously the staff. I must also share that the Spa treatment is good. Therapists knew what they were doing. Will come back for the Spa.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The front desk staff: Kris, Chloe,Lucy and the rest of the great people that made our trip so fantastic! Thayer went out of their way to fulfill any issues we had and showed us different tours that we could do. This property is in the heart of the Old Quarter. It was the best vacation that we have had in our 55 years. Vietnam people are so helpful, friendly and just so hard working. We will be back again and again! Thank You so much 😊
JohnW, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

would recommend
Was very pleasantly surprised with such great service. Upon arrival we were greeted personally with tea and lots of help and suggestions by the staff who offered their time abundantly. Greetings every morning with a surprise attachment to our door with candy and personalized notes/wishes to us including weather details made every morning special. I can not detail just how good the staff had exceeded our expectations from organizing and coordinating our Halong Bay excursion to just about every other activity we had in Hanoi including a heart felt sendoff by all the staff who all escorted us out to the taxi when leaving. Always conscientious about our needs and accommodating, I would give the staff 6 stars out of 5 if I could. Special thanks to Mai, Chloe, Chris, and Meme
jenny, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tip top service
Kris from front desk is very helpful, and make our stay very pleasant.
SOON YOON, 4-night trip
Verified Hotels.com guest review