citizenM New York Times Square

Photo gallery for citizenM New York Times Square

Primary image
King Room | View from room
Premium bedding, pillowtop beds, in-room safe, desk
King Room - City View | View from room
Bathroom | Shower, hydromassage showerhead, eco-friendly toiletries, hair dryer

Overview of citizenM New York Times Square

citizenM New York Times Square

4.0 star property
4-star hotel with restaurant, near Times Square

9.2/10 Superb

1,561 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Restaurant
The price is $224
Price available on 10/2/2022
Map
218 West 50th Street, New York, NY, 10019
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Coffee shop/cafe
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser
  • Multilingual staff
  • TV in a common area
For families
  • Children stay free
  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)

Choose dates to view prices

About this area

What's nearby

  • In Manhattan
  • Times Square - 3 min walk
  • Radio City Music Hall - 6 min walk
  • Broadway - 6 min walk
  • Rockefeller Center - 7 min walk
  • 5th Avenue - 9 min walk
  • Columbus Circle - 10 min walk
  • Central Park - 10 min walk
  • Bryant Park - 14 min walk
  • Grand Central Terminal - 19 min walk
  • Madison Square Garden - 19 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • LaGuardia Airport (LGA) - 32 min drive
  • Newark Liberty Intl. Airport (EWR) - 35 min drive
  • John F. Kennedy Intl. Airport (JFK) - 50 min drive
  • New York W 32nd St. Station - 19 min walk
  • Penn Station - 20 min walk
  • Grand Central - 42 St. Station - 20 min walk
  • 49th St. Station - 5 min walk
  • 50 St. Station (Broadway) - 5 min walk
  • 7 Av. Station (E 53rd St.) - 5 min walk

About this property

citizenM New York Times Square

4-star boutique hotel near Rockefeller Center
A short walk from Broadway and Times Square, citizenM New York Times Square provides a coffee shop/cafe, a bar, and a 24-hour gym. The onsite restaurant, CanteenM - open 24/7, features vegetarian cuisine. Free in-room WiFi and a 24-hour business center are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), a TV in the lobby, and an elevator
  • Coffee/tea in the lobby, express check-in, and a 24-hour front desk
  • Express check-out, coworking spaces, and a water dispenser
  • Guest reviews say great things about the central location
Room features
All 230 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with digital channels
  • Wardrobes/closets, tablet computers, and heating

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 230 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests have the possibility to enhance their stay via the citizenM mobile app. The app gives guests access to pre-arrival check-in, keyless room access, room controls, and optional cleaning and food services.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • 24-hour offsite parking within 525 ft (USD 45 per day)

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free

Working away

  • 24-hour business center
  • Coworking spaces

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2014
  • Television in common areas
  • 24-hour fitness center
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Tablet computer
  • IPod docking station
  • 43-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving features in guestrooms
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - open 24/7 - This restaurant specializes in vegetarian cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
CloudM - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 18.95 per person (approximately)
  • Late check-out can be arranged for an extra charge of USD 69 (subject to availability)

Parking

  • Parking is available nearby and costs USD 45 per day (525 ft away; open 24 hours)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Noise-free guestrooms cannot be guaranteed.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

This property uses wind and solar energy, plus eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and debit cards. Cash is not accepted.

State tax ID - MRMDUS33

Also known as

citizenM Hotel New York Times Square
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citizenM New York Times Square Hotel New York

Frequently asked questions

Does citizenM New York Times Square offer free cancellation for a full refund?
Yes, citizenM New York Times Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at citizenM New York Times Square?
As of Sep 27, 2022, prices found for a 1-night stay for 2 adults at citizenM New York Times Square on Oct 2, 2022 start from $224, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at citizenM New York Times Square?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at citizenM New York Times Square?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at citizenM New York Times Square?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at citizenM New York Times Square?
No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.
What is there to do at citizenM New York Times Square and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near citizenM New York Times Square?
Yes, CanteenM - open 24/7 offers vegetarian cuisine. Nearby restaurants include McHale's Pub (3-min walk), Pigalle (3-min walk), and Gallagher's Steakhouse (3-min walk).
What's the area around citizenM New York Times Square like?
CitizenM New York Times Square is in Manhattan, a short 5-minute walk from 49th St. Station and 3 minutes' walk from Times Square. Travelers say the local area is very central perfect for sightseeing.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

8.9/10

Amenities

9.4/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente Hotel
Excelente hotel e moderno. Bom café da manhã com preço justo para NYC. Quartos limpos e confortáveis.
F, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elsa G, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

CitizenM
We loved our stay. So close to everything including the subway. Clean room and great service, loved the rooftop bar. Would definitely stay here again
kim, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Stay was great!!! Very friendly professional and the best staff. So helpful and always there to help. The hotel rooms are extremely small. The smallest I’ve ever stayed in and it’s a mattress on board and not comfortable at all. Location is excellent and easy to find. Only neg thing was the mattress and small room. Everything else was excellent
Cassandra, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fun modern hotel in a great location!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect for a Couple
My husband a nice visit in New York for a 26 wedding anniversary. The beds were comfortable the rooftop bar was really cool but needs more variety of beer. All of the employees were very nice Way above New York standards!
James, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome experience
Best hotel stay I’ve ever had. Room was clean and super techy and modern which was fun. Loved that you can control everything from lights to tv to shades to climate with an iPad. Every single staff member I interacted with was happy, helpful and professional. They were amazing. Being on my own I felt safe and at home.
Nicole, 4-night trip
Verified Hotels.com guest review