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citizenM New York Times Square, New York

4-star4 stars
218 West 50th StreetNew YorkNY10019United States of America

4-star hotel with 2 bars/lounges, near Broadway
  • Free WiFi
Exceptional9.4
Vibe
Awesome vibe
WiFi
Good internet service
Amenities
Great amenities
Comfort
Comfortable
1191See all 1,191 Hotels.com reviews
From 3,537 reviewsTripAdvisor Traveller Rating

citizenM New York Times Square, New York

from $184
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 230 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Coffee/tea in a common area
  • Microwave in a common area
Things to do
  • 24-hour fitness facilities
Working away
  • Computer station
Services
  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2014
  • Elevator/lift
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • Smart TV
  • Digital TV channels
  • IPad
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

CanteenM grab and go - This buffet restaurant serves breakfast only. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

citizenM New York Times Square, New York’s small print

Also known as

  • citizenM Hotel New York Times Square
  • citizenM New York Times Square

Policies

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking.

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Optional extras

Late check-out can be arranged for an extra charge of USD 69

Buffet breakfast is offered for an extra charge of USD 19 for adults and USD 19 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around citizenM New York Times Square, New York

Landmarks

  • In Midtown
  • Broadway - 6 min walk
  • Rockefeller Center - 8 min walk
  • Times Square - 8 min walk
  • Macy's - 16 min walk
  • New York Public Library - 16 min walk
  • Penn Station - 19 min walk
  • Grand Central Terminal - 20 min walk

Getting around

  • New York, NY (LGA-LaGuardia) - 27 min drive
  • Teterboro, NJ (TEB) - 28 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 34 min drive
  • Caldwell, NJ (CDW-Essex County) - 39 min drive
  • New York, NY (JFK-John F. Kennedy Intl.) - 41 min drive
  • Linden, NJ (LDJ) - 42 min drive
  • New York W 32nd St. Station - 19 min walk
  • New York Penn Station - 20 min walk
  • New York Grand Central Terminal Station - 20 min walk
  • 49th St. Station - 4 min walk
  • 50 St. Station - 5 min walk
  • 7 Av. Station - 5 min walk
  • Onsite parking not available

Recent reviews

Exceptional 9.4 From 1,191 reviews

citizenM New York Times Square, New York
Exceptional10.0
Enjoyed CitizenM
Enjoyed our stay at CitizenM. Very clean, comfortable king-size bed, easy check-in and check-out, helpful staff, small room, but cleverly designed with good storage.
BethAnne, us2 night trip
citizenM New York Times Square, New York
Exceptional10.0
Another great stay
Another great stay - excellent customer service. Asked for a high floor and they accommodated. Very quiet room given that it's in Times Square. Asked for extra pillows (room only has 2) - made a big difference. Very friendly staff and super quick check-in and check-out. Will def. stay again.
Matthew, us2 night trip
citizenM New York Times Square, New York
Exceptional10.0
Hip and high-tech in the heart of NYC
Wow, what a cool, comfortable and hip place to stay in the heart of Times Square. CitizenM is all about mobility and making technology available for today's mobile consumer. For example, check-in was completely automated --- scan a code that was sent out via email the day before and the room key was automatically created. Easy (and there was staff on hand to assist in case off "technical difficulties"). The room was a decent size by midtown NYC standards (it's possible that I may have been given a larger room since it was an "accessible" room). It was long and narrow with a king-sized bed on one side spanning the width of the room and a large bathroom on the opposite side. In between was a good amount of storage space, a small desk, and a modern light-weight chair. An iPad was on the bed side table which could be used to control the lighting, TV, and room temperature (use of the iPad was optional -- there were regular light switches and a TV remote in the room). The bed was super comfortable and made for a good night's sleep. Breakfast the next morning in the lobby canteen cost extra. It was a buffet and was very good. The staff at the hotel was young, very friendly, and helpful. They made this Gen Xer feel comfortable and "at ease". The lobby was beautiful --- very hip, modern, with unique and creative decor hanging on the walls. I highly recommend CitizenM for a fun, comfortable, unique, and cost effective place to stay in NYC.
Zell, us1 night trip
citizenM New York Times Square, New York
Very Good8.0
Convenient, cool hotel but tiny room and loud
The location is convenient and the hotel has a cool vibe. The lobby is welcoming and has a bar and lots of places to hang out. The room I was in was fine for one person but I don't think it would work for two - it's very small. The smart technology controlling everything will appeal to some but may be over the top for others - I'm not sure I need pink mood lighting in my shower. The small gym has a good view and some equipment and weights. But NO TVs. I did not get much sleep - lots of very loud people in the morning talking in the halls, banging on doors, letting the heavy doors slam shut. The staff are all very friendly.
Julia, us2 night trip
citizenM New York Times Square, New York
Exceptional10.0
Best Hotel Ever
We had the best experience at this hotel. The location is great and the service was amazing.
Eduardo, us1 night trip

See all reviews

citizenM New York Times Square, New York

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