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citizenM London Bankside

4.0 star property
Boutique hotel with restaurant, near Tate Modern

Choose dates to view prices

Experience the vibrant atmosphere of citizenM London Bankside, where modern comfort meets art and culture. Begin your day with a meal at canteenM, then explore Borough Market and London Bridge. Stay connected with in-room WiFi or get work done at the 24-hour business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 7 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Communal living room
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • Elevator
$125 nightly
The total price is $150
May 24 - May 25
Total with taxes and fees

Why we love this property

Fine food, any time
The 24-hour restaurant serves buffet breakfast with vegetarian options. A cafe and bar round out the culinary scene at this hotel.
Premium sleep comfort
The hotel boasts guestrooms with pillowtop mattresses and premium bedding. After a day of adventure, revitalize under the hydromassage showerhead.
Arty boutique sleep
This boutique hotel showcases the talents of local artists. Guests marvel at the unique, creative atmosphere throughout the charming space.

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(8 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Exterior
ibis Styles London Southwark – near Borough Market
London City Centre
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,001 reviews
$143 nightly
The price is $172
May 31 - Jun 1
Total with taxes and fees
ibis Styles London Southwark – near Borough Market
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About the neighborhood

Map
20 Lavington Street, Surrey House, London, England, SE1 0NZ

What's nearby

  • Thames River - 6 min walk - 0.5 km
  • Tate Modern - 7 min walk - 0.7 km
  • Borough Market - 7 min walk - 0.7 km
  • The Shard - 10 min walk - 0.9 km
  • London Bridge - 12 min walk - 1.0 km

Getting around

  • London City Airport (LCY) - 32 min drive
  • Heathrow Airport (LHR) - 54 min drive
  • Stansted Airport (STN) - 71 min drive
  • Gatwick Airport (LGW) - 85 min drive
  • Luton Airport (LTN) - 93 min drive
  • London Bridge Station - 11 min walk
  • London Waterloo East Station - 11 min walk
  • London Blackfriars Station - 12 min walk
  • Southwark Underground Station - 7 min walk
  • Borough Underground Station - 8 min walk
  • London Bridge Underground Station - 11 min walk

Restaurants

  • ‪LEON - ‬3 min walk
  • ‪The Distillery Bar - ‬3 min walk
  • ‪The Table Café - ‬2 min walk
  • ‪Caravan London Bridge - ‬2 min walk
  • ‪The White Hart - ‬3 min walk

About this property

citizenM London Bankside

CitizenM London Bankside puts you in a great location, within just a 10-minute walk of Tate Modern and Borough Market. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This boutique hotel is also within a 15-minute walk of The Shard and London Bridge. Fellow travelers love the comfortable beds and helpful staff. The property is just a short walk to public transportation: Southwark Underground Station is 7 minutes and Borough Underground Station is 8 minutes.

At a glance

DONE

Hotel size

    • 192 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 35
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • iPad
  • 43-inch Smart TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping on request
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CloudM - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 20.50 per person
  • Late check-out can be arranged for an extra charge of GBP 29 (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

This property uses wind and solar energy, plus eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit/debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

State tax ID - 136.0572.29

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

No visitors or unregistered guests are allowed at the property after midnight.

Also known as

Citizenm

Citizenm Bankside

Citizenm Bankside Hotel

Citizenm Bankside Hotel London

Citizenm London Bankside

London Bankside Citizenm

CitizenM London Bankside England

citizenM London Bankside Hotel

citizenM London Bankside Hotel

citizenM London Bankside London

citizenM London Bankside Hotel London

Frequently asked questions

Does citizenM London Bankside offer free cancellation for a full refund?

Yes, citizenM London Bankside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM London Bankside?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM London Bankside?

Sorry, there's no onsite parking at citizenM London Bankside.

What are the check-in and check-out times at citizenM London Bankside?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 29 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at citizenM London Bankside and nearby?

Recommended spots to visit include Tate Modern (6-min walk) and Borough Market (7-min walk), along with The Shard (10-min walk) and London Bridge (15-min walk).

Are there restaurants at or near citizenM London Bankside?

Yes, there's an onsite restaurant, canteenM.

What's the area around citizenM London Bankside like?

CitizenM London Bankside is a short 7-minute walk from Southwark Underground Station and 10 minutes' walk from The Shard. Travelers say the area is walkable and good for shopping.

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Reviews

citizenM London Bankside Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was plentiful, fresh, and offered a good selection of items. (23 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Bed
Breakfast
Bar
Ambience
Coffee
Shower
Lobby

Reviews

Verified

10/10 Exceptional

Very small and efficient room, good location, very clean, friendly staff
jill, 1-night trip
Verified

10/10 Exceptional

Staff was very nice, and we were satisfied with the room. We did not get breakfast there but it looked really good. We got there early due to our flight and got to check in early, and we even got to choose our own room, which was nice Positive experience overall
Ida Birkemose, 3-night trip
Verified

8/10 Very good

Clean, comfortable, great location for both South and North Banks of the river
Philip, 2-night trip
Verified

8/10 Very good

Good location, quiet room and a great welcome by staff. Great accommodation
Helen, 2-night trip
Verified

10/10 Exceptional

Clean convenient great breakfast
Rukiye Fusun, 1-night trip
Verified

8/10 Very good

Great location and quirky style. Good rain shower and hi tec rooms. Only disappointed that no beverages in room and had to pay for a tea as not having breakfast. A shame as spoiled overall impression
Nicholas, 1-night trip
Verified

8/10 Very good

Staff were very friendly & helpful. Rooms are small, but clean & conveniently located.
Timothy J., 4-night trip
Verified

10/10 Exceptional

Clean room and great amenities. Good location.
Elizabeth, 2-night trip
Verified

10/10 Exceptional

Great service and great room
Preet, 1-night trip
Verified

10/10 Exceptional

Excellent setting and the young staff serving us are very nice
Sara, 1-night trip
Verified

8/10 Very good

Friendly staff
Lei, 3-night trip
Verified

10/10 Exceptional

Staff were very helpful and courteous when we had technical problems with the room.
Lauren, 2-night trip
Verified

10/10 Exceptional

Very chilled hotel, very clean & room everything you need - except drink making facilities- bottled water available from the bar & there is a small fridge in the room
Jacqui, 2-night trip
Verified

8/10 Very good

Fantastic place to stay. Great value and comfortable room. Would be good to have a kettle and tea facilities in the room.
Fergus, 1-night trip
Verified

10/10 Exceptional

Room was spacious for 4 adults, 4 proper comfortable beds, spotlessly clean, staff amazing friendly, and helpful. Great location.
CAROLINE, 5-night trip
Verified

8/10 Very good

Clean, comfortable and modern hotel with very helpful staff in a great area that is slightly away from tourist-traps yet an easy walk or transit ride to most London sights.
Danielle, 4-night trip
Verified

10/10 Exceptional

Great location, helpful staff, super-comfy bed. Will definitely be checking in again.
Marianne, 2-night trip
Verified

10/10 Exceptional

Vwry clean and convenient
Sameer, 4-night trip
Verified

10/10 Exceptional

Stayed at Cit M a few times now. Location and value are excellent. Rooms spotless and staff very helpful. No shortfalls.
John, 2-night trip
Verified

8/10 Very good

Clean room, nice staff. Would recommend
HANNAH, 1-night trip
Verified

10/10 Exceptional

Lovely staff made for a great stay. Go the extra mile to help. Solid clean modern hotel. Great location and not too expensive. Great place to sleep and recover from jet lag.
Dominic, 2-night trip
Verified

8/10 Very good

Luca was very friendly and helpful. Great place to stay!
Salissa, 2-night trip
Verified

10/10 Exceptional

What a unique stay! This was my first time staying in a Citizen M hotel and it was cool. The rooms were unique and cozy (perfect for sleeping off jet lag) - though really compact (which was perfect for us). the staff was wonderful.
Brittany, 2-night trip
Verified

10/10 Exceptional

citizenM may have created the perfect hotel for work trips--a perfect use of limited space, tech upgrades (e.g., mood lighting and music), iPad controls, a massive bed, and plenty of storage; excellent and plenty of shared work space, and a 24/7 bar. Added to all of this they're in great locations for restaurants, local sights, and walking.
Samuel, 3-night trip
Verified

8/10 Very good

We love CitizenM for its consistency, soundproofing and big comfy beds. Unfortunately some of the surfaces in our room were a little worn and tired, compared to the usual excellent standard. The base of the sink tap could also do with some deep cleaning as it appears it hasn’t been properly for a while. Hasn’t put me off returning, just wasn’t up to the usual standard we love about the chain.
Alice, 1-night trip