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All properties in Madrid, Community of Madrid, Spain
1 room, 2 adults

URSO Hotel & Spa, Madrid

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
Mejía Lequerica 8, Madrid, Madrid, 28004, Spain

Luxury hotel with spa, near Gran Via Street
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
Vibe
Awesome vibe
Service
Fantastic service
Wellness Area
Great wellness & sports facilities
Value
Value for money could be better

URSO Hotel & Spa, Madrid

from $210
  • Double Room
  • Deluxe Double Room
  • Junior Suite
  • Suite
  • Suite, Terrace
  • Junior Suite, Terrace
  • Family Room
  • Deluxe Double or Twin Room, Garden View
  • Junior Double or Twin Room, Garden View

What’s around URSO Hotel & Spa, Madrid

Landmarks

  • In Centro
  • Gran Via Street - 12 min walk
  • Puerta del Sol - 16 min walk
  • El Retiro Park - 16 min walk
  • Thyssen-Bornemisza National Museum - 17 min walk
  • Plaza Mayor - 21 min walk
  • Royal Palace of Madrid - 22 min walk
  • Prado Museum - 23 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive
  • Madrid Recoletos Station - 10 min walk
  • Madrid Principe Pio Station - 29 min walk
  • Atocha Cercanías Station - 4 min drive
  • Tribunal Station - 4 min walk
  • Alonso Martinez Station - 4 min walk
  • Bilbao Station - 6 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Valet parking *

  • Car charging point

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Number of indoor pools - 1
  • Indoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Golf lessons available nearby
  • Golfing nearby
  • Spa tub
  • Steam room
Working away
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1913
  • Elevator
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • French
  • German
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-cm flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

Guests under 14 years old are not allowed in the spa.

Dining

Media Ración - This restaurant specializes in Spanish cuisine.

URSO Hotel & Spa, Madrid’s small print

Also known as

  • Hotel Urso
  • URSO Hotel Madrid
  • URSO Hotel
  • URSO Madrid
  • Hotel URSO Hotel & Spa Madrid
  • Madrid URSO Hotel & Spa Hotel
  • Hotel URSO Hotel & Spa
  • URSO Hotel & Spa Madrid
  • URSO Hotel Spa
  • Hotel Urso
  • URSO
  • Hotel Urso Madrid
  • URSO Hotel Spa
  • URSO Hotel & Spa Hotel
  • URSO Hotel & Spa Madrid
  • URSO Hotel & Spa Hotel Madrid
  • Urso Madrid
  • URSO Hotel Madrid

Policies

This property will place an authorization for the full amount of the reservation on guest credit card at check-in.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests under 14 years old are not allowed in the spa.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs EUR 30.80 per day

Valet parking costs EUR 33 per day

Rollaway beds are available for EUR 105.0 per night

Buffet breakfast is offered for an extra charge of EUR 28.6 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for URSO Hotel & Spa, Madrid

  • Is there a pool at URSO Hotel & Spa?
    Yes, there's an indoor pool.
  • Are pets allowed at URSO Hotel & Spa?
    Sorry, pets aren't allowed.
  • Is parking offered at URSO Hotel & Spa?
    Yes. Self parking costs EUR 30.80 per day. Valet parking costs EUR 33 per day.
  • Is airport shuttle service offered by URSO Hotel & Spa?
    Yes, an airport shuttle is available.
  • What are the check-in and check-out times at URSO Hotel & Spa?
    You can check in from 3:00 PM to anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near URSO Hotel & Spa?
    Yes, there's an onsite restaurant that serves Spanish cuisine. Nearby restaurants include The Table (1-min walk), Beti Jai (1-min walk), and Goa Café (1-min walk).

Recent reviews

Exceptional 9.6 From 155 reviews

Exceptional 10.0
Great place to stay.
Beautiful hotel with friendly staff. Well situated in central Madrid. We did not get a chance to try out the spa.
us3 night family trip
Very Good 8.0
Very nice hotel & great location
Staff is fantastic; all very helpful. Dining room for dinner is superb. Pool Is somewhat unusual. While a little warm for bathing, the jets are great. I wish they had a jacuzzi-type spa. Very modern & chic. We very much enjoyed our stay.
David, us4 night trip
Very Good 8.0
Great hotel, personnel in training
I have stayed several times in the last few years at the Urso Hotel, the only thing that I will criticize it's the turn around on the front desk people. One of the good things about coming back to a grand hotel it's to come back and find a friendly face, to make special relations with the concierge and front desk, to be recognize as a regular client and to be able to trust them with recommendations. These is almost impossible at the Urso, I don't want to be taken care by a person in training if I am paying for top service (let's not talk about the kids training everywhere else at the hotel).
jean p., us2 night trip
Exceptional 10.0
Beautiful calm hotel n a great location
Beautiful hotel well situated in a lovely part of Madrid
Shannon, us1 night family trip
Exceptional 10.0
Muy bien especialmente atención en recepción y bell boys
Kim, us1 night trip
Very Good 8.0
Second visit; ok but less good than before
We recently had a second stay at Urso after staying ~2 years prior. This was an ok value 5* experience, but noticeably less good compared to previously. Likely won’t stay another time. Main reasons why: - Shower supplies seemed a bit cheap, with watered down shower gel and not great shampoo - Nothing really that makes you feel special, like the best boutique hotels do - we had a relatively poorly placed room with an outside view of just a neighboring wall even though hotel didn’t feel full and we were repeat guests; there was no free water in the room until after turndown; bellboys were variable and not overly attentive and we ending up both unloaded and loading our bags into the taxis... all small things but overall gave feeling that nothing was particularly special - Gym had a broken AC, and we mentioned this to reception who said they would send someone down immediately to fix it, but they neither sent anyone to fix it nor came down themselves to explain to us that it wouldn’t be fixed. Equipment was also dirty. - Other very small things - the safe in the room was a bit worn down and had a wonky door, I noticed the reception team deep in conversation together and ignoring a guest who was trying to get their attention, etc - Also an annoying mosquito in the room. But can’t really blame the hotel for that :) A few of the elements we liked from the first visit are still the same, in particular the good lobby bar area, the interesting decor, comfortable bed.
Jeremy, us1 night trip
Exceptional 10.0
Nice helpful staff and beautiful room. They care about the details
Gary, us3 night trip
Exceptional 10.0
Hotel is in a great location. Walking distance to everything.
william, us1 night romance trip
Exceptional 10.0
Superb, accommodating service, lovely staff
Elegant, refined, peaceful interior with charming unobtrusive service. Went out of their way to mail packages for us when the post office was closed due to a holiday, and searched our room for our articles left behind. Incredible. While construction renovation projects abound nearby, Hotel Ursula is an oasis of civility in a busy, dynamic urban place. Will return for the interiors and the obliging staff.
Catherine, us3 night trip with friends
Exceptional 10.0
Nice hotel with big rooms and a good location. Beautiful lobby.
Adam, us1 night romance trip

URSO Hotel & Spa, Madrid

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