Guests
All properties in Lucerne, Canton of Lucerne, Switzerland

Chateau Guetsch

4-star hotel with restaurant, near Chapel Bridge

  • Free buffet breakfast and free WiFi

Image gallery

  • Hotel Front
  • Hotel Front
  • Suite, Terrace, Lake View - Living Area
  • Junior Suite - Living Area
  • Hotel Front
Hotel Front. Image 1 of 59
1 / 59Hotel Front
Kanonenstrasse, Lucerne, 6003, LU, Switzerland
8.6.Fabulous.
  • Chateau Gütsch is an incredible place to stay in Lucerne -- with beautiful panoramic…

    Jul 18, 2021

  • Property was beautiful, excellent view from Room 35 of Lucern. Very accessible to the…

    Jul 18, 2021

See all 156 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Convenient
Transportation options

This property will be closed from October 3 2021 to January 7 2022 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking

Property highlights

Main amenities

  • 27 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Self parking
  • Terrace
  • 24-hour front desk

For families

  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • Chapel Bridge - 19 min walk
  • KKL Lucerne - 24 min walk
  • Lion Monument - 27 min walk
  • Musegg Wall - 12 min walk
  • Mill Bridge - 15 min walk
  • Franciscan Church - 15 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double Room
  • Superior Double Room, Lake View
  • Junior Suite
  • Suite, Terrace, Lake View
  • Duplex Room
  • Junior Suite

What’s around

Landmarks

  • Chapel Bridge - 19 min walk
  • KKL Lucerne - 24 min walk
  • Lion Monument - 27 min walk
  • Musegg Wall - 12 min walk
  • Mill Bridge - 15 min walk
  • Franciscan Church - 15 min walk
  • Jesuit Church - 18 min walk
  • Rosengart Collection - 19 min walk
  • Hertensteinstrasse - 19 min walk
  • Lucerne Town Hall - 20 min walk
  • Swiss Transportation Museum - 2.6 mi / 4.1 km

Getting around

  • Zurich Airport (ZRH) - 46 min drive
  • Lucerne Station - 23 min walk
  • Lucerne (QLJ-Lucerne Train Station) - 24 min walk
  • Luzern Sgv Station - 6 min drive
map
See on map
Kanonenstrasse, Lucerne, 6003, LU, Switzerland

At a glance

Hotel size

  • This hotel has 27 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Specific rooms only*
  • 1 per room (up to 26 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (CHF 15 per night)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Hiking/biking trails nearby

Working away

  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1888
  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • Handrails in hallways
  • Handrails in stairways

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts

  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Chateau - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

Children and extra bedsPay at property

  • Rollaway beds are available for CHF 70.0 per day

PetsPay at property

  • Pets are allowed for an extra charge of CHF 30 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation to request a pet-friendly room

ParkingPay at property

  • Uncovered self parking costs CHF 15 per night

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

This property provides 1 electric vehicle charging station and 2 Tesla charging stations.

Also known as

  • Chateau Guetsch
  • Chateau Guetsch Hotel
  • Chateau Guetsch Hotel Lucerne
  • Chateau Guetsch Lucerne
  • Chateau Guetsch Hotel
  • Chateau Guetsch Lucerne
  • Chateau Guetsch Hotel Lucerne

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Chateau Guetsch does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property will be closed from October 3 2021 to January 7 2022 for renovations and will resume operation once the renovation is complete (completion date subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CHF 15 per night. Electric vehicle charging is available.
  • Yes, pets are welcome, with a limit of 1 per room and maximum weight of 26 lbs per pet. There's a charge of CHF 30 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is 11:30 AM.
  • Yes, Restaurant Chateau offers alfresco dining and Mediterranean cuisine. Nearby restaurants include Asia Mr. Rung (12-min walk), Madeleine (12-min walk), and GourmIndia (13-min walk).
  • No, this hotel doesn't have a casino, but Grand Casino Lucerne (5-min drive) is nearby.
  • Have fun during the warmer months with activities nearby such as hiking.
8.6.Fabulous.
  • 4.0.Fair

    Beautiful view from the Hotel to the city of Luzern, the food is good and excellent service and very friendly staff at the Restauran & the young man at the Bar, big compliments for both of them. The bed mattress was saggy and uncomfortable. I could not sleep!

    1 night family trip, Mar 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely Stay

    Very nice stay. Lovely room. Would recommend a lake view. Soaking tub was wonderful after a long day. Dinner was very good and breakfast was very nice.

    Karen, 1 night trip, Dec 29, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Disappointed

    They refused to refund our money OR give future credit although US citizens were blocked from entering EU.

    3 night trip, Jul 16, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    They refused to refund our money although US citizens were blocked from entering EU. Do not stay in this hotel

    Jennie, 2 night trip with friends, Jul 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    View was incredible. They had a great breakfast included with the room. Location was pretty close to Lucern train station and down town.

    2 night romance trip, Feb 12, 2020

    Verified Orbitz guest review

  • 8.0.Very Good

    It was about 10 min walk to all the sights. They have a little train that goes up and down the hill they are on. Which is great and was a concern for how i would get down the hill each day. I wish the wifi was better, it kept lagging. Overall great stay

    6 night trip, Feb 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Just wow! Exceptional service and beautiful location. Worth every dollar.

    1 night trip with friends, Feb 3, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Unfortunately the staff of the hotel takes away from the majestic views that you will get from the hotel. The person who greeted us upon our arrival was maybe the rudest person I’ve dealt in all my hotel stays. The restaurant staff had a similar greeter who is shocked we did not have a reservation for Christmas Eve even though there were virtually no people within the restaurant. We left without ever having ordered. The staff at the bar though was very pleasant. The rooms were very nice and clean and provided excellent views of the town and mountains. There was also a charming train car that brought you to the downtown area and brought you back up the hill to the hotel. It was a shame that the fabulous nature of the hotel was compromised by the rudeness of the staff. The hotel also provided virtually no additional services to its guests. Luzern is a beautiful town to visit and notwithstanding our service we did enjoy our stay

    3 night romance trip, Dec 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel is in a fabulous location up on a hill but still very accessible to Lucerne by way of the incline ride that takes you down the hill! The old city is walkable from there or the bus system is free when you stay at the hotel!! The view from the hotel is beautiful!! The rooms are very comfortable and the bathrooms are spacious. I would definitely stay here again!

    MG, 3 night family trip, Dec 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful property and a great place to go in the winter. We regret that we didn’t stay longer.

    R, 1 night family trip, Nov 8, 2019

    Verified Expedia guest review

See all 156 reviews