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Best Western Regency Inn

Photo gallery for Best Western Regency Inn

Exterior
Indoor pool
Indoor pool
In-room safe, blackout curtains, iron/ironing board, cots/infant beds
In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Overview of Best Western Regency Inn

Best Western Regency Inn

2.5 star property
Hotel with indoor pool, near Marshalltown Community College

7.4/10 Good

361 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
3303 S Center St, Marshalltown, IA, 50158

Room options

About this area

Getting around

  • Des Moines International Airport (DSM) - 64 min drive

Restaurants

  • Culver's - 4 min walk
  • Perkins - 4 min walk
  • Wendy's - 4 min walk
  • Applebee's - 5 min walk
  • La Carreta - 7 min walk

About this property

Best Western Regency Inn

Enjoy your visit to Marshalltown with a stay at Best Western Regency Inn. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mojito Mexican Restaurant, which serves Mexican cuisine and is open for lunch and dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the bar and comfortable guest rooms.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 106 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until 2:00 AM
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, up to 20 lb per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Room service (late night)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's menu

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • Fitness centre
  • An indoor pool

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mojito Mexican Restaurant – This restaurant specialises in Mexican cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 25 (subject to availability)

Children & extra beds

  • Cots/infant beds are available for USD 20.0 per night
  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property does not have lifts.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Best Western Regency Inn Hotel
Best Western Regency Inn
Best Western Regency Inn Marshalltown
Best Western Regency Marshalltown
Best Western Marshalltown
BEST WESTERN Regency Inn Marshalltown, Iowa
Marshalltown Best Western
Best Western Regency Inn Marshalltown
Best Western Regency Inn Hotel Marshalltown

Frequently asked questions

Does Best Western Regency Inn offer free cancellation for a full refund?
Yes, Best Western Regency Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Regency Inn?
As of 3 Feb 2023, prices found for a 1-night stay for 2 adults at Best Western Regency Inn on 10 Feb 2023 start from $100, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Regency Inn?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Best Western Regency Inn?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Best Western Regency Inn?
Yes, dogs are welcome, with a maximum weight of 20 lb per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Regency Inn?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Best Western Regency Inn?
You can check in from 3 PM - 2:00 AM. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 25 (subject to availability). Express check-in and check-out are available.
Is there an on-site casino at Best Western Regency Inn?
No, this hotel doesn't have a casino, but Meskwaki Bingo Casino (14-min drive) is nearby.
What is there to do at Best Western Regency Inn and nearby?
Best Western Regency Inn has an indoor pool and a fitness centre, as well as a picnic area.
Are there restaurants at or near Best Western Regency Inn?
Yes, Mojito Mexican Restaurant offers Mexican cuisine. Nearby restaurants include Culver's (4-min walk), Perkins (4-min walk) and Wendy's (4-min walk).
What's the area around Best Western Regency Inn like?
Best Western Regency Inn is located a short 4-minute walk from Marshalltown Community College.

Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

6.5/10

Eco-friendliness

Reviews

8/10 Very good

staff were pleasant although made some potentially serious errors. they let someone not listed on my room check into the room and then totally messed up the bill. Fortunately (through no vigilance on staff's part), the person checking in was supposed to stay with me, but hotel had no way of knowing that. Also, finally think charges are resolved (after many days and phone calls with manager to fix).
Debora, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Girls road trip
Great place to stay Service was good Internet a little troublesome
Janet, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Terry, 3-night trip
Verified Hotels.com guest review

6/10 Good

The beds really sucked. Never slept one minute cause they were so uncomfortable.
John, 1-night family trip
Verified Expedia guest review

4/10 Fair

The front desk was very efficient and helpful and the room was nice. However, access to my 2nd floor room was awful. Had to go through the laundry room to find the stairs. The halls were hot, not well-kept, felt dirty but I think it was just the age.
sidona g, 1-night trip
Verified Travelocity guest review

4/10 Fair

There where ants crawling all over the heat/air unit
Shannon, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel and staff was amazing and the only thing that was so so was the beds. They were not very comfortable to sleep on. We enjoyed our stay otherwise.
Daniel, 1-night family trip
Verified Expedia guest review

6/10 Good

The property is old and dirty. The room was clean but old and smelled like cheap strawberry air freshener.
John, 1-night family trip
Verified Expedia guest review

4/10 Fair

Barbara, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

sewage backed up into my families room. staff moved us to a room that was already occupied. finally got a new room at 8 am. need a refund but have gotten no response from this hotel
Nadas, 1-night family trip
Verified Expedia guest review