Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Batu Pahat, Johor, Malaysia
1 room, 2 adults

The Katerina Hotel

3.5-star3.5 stars
No.8, Jalan Zabedah, Batu Pahat, Johor, 83000, Malaysia

3.5-star hotel in Pegawai with outdoor pool and restaurant
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Malaysia may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • The hotel rooms urgently required upgrading - aging. Old facilitiesNov 8, 2019
  • Astro channel can't watch,visit twice times same problem.Sep 12, 2020

The Katerina Hotel

from $40
  • Classic Deluxe King
  • Classic Deluxe Twin
  • Junior Suite
  • Executive Suite
  • Deluxe Triple Room, Pool Access, City View

What’s around The Katerina Hotel

Landmarks

  • In Pegawai
  • Wet World - 2.3 mi / 3.8 km
  • Batu Pahat Mall - 2.7 mi / 4.3 km
  • KPJ Batu Pahat Specialist Hospital - 6 mi / 9.7 km

Getting around

  • Johor Bahru (JHB-Senai Intl.) - 72 min drive

At a glance

Key facts

Hotel size

  • This hotel has 188 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Malaysia may have travel restrictions in place, including self-quarantine, due to COVID-19.
There is no front desk at this property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
Working away
  • Business center
  • One meeting room
Services
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Elevator
  • Designated smoking areas
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Spazzo Cafe - This buffet restaurant specializes in Malaysian cuisine.

The Katerina Hotel’s small print

Also known as

  • Hotel Katerina
  • The Katerina Hotel Hotel Batu Pahat
  • Katerina Batu Pahat
  • Katerina Hotel
  • Katerina Hotel Batu Pahat
  • The Katerina Hotel Hotel
  • The Katerina Hotel Batu Pahat

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Buffet breakfast is offered for an extra charge of MYR 22 for adults and MYR 12 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Katerina Hotel

  • Does The Katerina Hotel offer free cancellation for a full refund?
    Yes, The Katerina Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Katerina Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Katerina Hotel?
    Yes, there's free self parking.
  • Is there a pool at The Katerina Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at The Katerina Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at The Katerina Hotel?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near The Katerina Hotel?
    Yes, Spazzo Cafe offers Malaysian cuisine. Nearby restaurants include Mc Beriani (10-min walk), Rengit Coffee (11-min walk), and Seventy Two Food Court (13-min walk).
  • What is there to do near The Katerina Hotel?
    Recommended spots to visit include Wet World (2.3 mi), Batu Pahat Mall (2.7 mi), and KPJ Batu Pahat Specialist Hospital (6 mi).

Recent reviews

Good 7.8 From 118 reviews

Fair 4.0
False alarm happen during night time without inform anything, poor toilet facilities (tooth brush poor quality), mattress in poor and old condition.
my1 night business trip
Very Good 8.0
Breakfast coffee served too cold. need a good hot coffee heater.
Cheng B, au1 night family trip
Very Good 8.0
Reception service is good.
Cheng B, au1 night family trip
Exceptional 10.0
Nice hotel in Batu Pahat
The hotel is quite old but is considered reasonably well maintained. Customer service is good and happy with my stay at this hotel. Will recommend to others.
Yew Sen, sg1 night family trip
Exceptional 10.0
The interior design of the hotel still looks elegant & prestigious concept. Every spaces are created with comfort & peaceful mind.
SAS, my1 night family trip
Exceptional 10.0
When people say this is the best hotel in Batu Pahat, it's true. It may look old but everything is great. The decor is grand, the room is nice and the staff are very efficient. There was a problem with my door and it was fixed immediately after I informed the staff. I would most definitely come back when I visit again.
Zayden, sg3 night family trip
Exceptional 10.0
Everythings is beautiful about Katerina Hotel.
my1 night family trip
Very Good 8.0
Very nice lobby with plenty of areas to sit and chat. The front desk and restaurant staff were outstanding. Room is so-so.
my1 night family trip
Poor 2.0
The hotel is terrible
The hotel is sucks during my stay no water since morning until i checkout on the next day. Pool is close but non of the management inform me that the pool is close so we went there just to see the signboard stated close. What a terrible hotel. During check out i was asking for the discount and they said they could not give as i justify to them THERE IS NO WATER FOR US TO SHOWER AND US TO THROW SHITs! How could this happen in such well known hotel??? My room number was 503 & 504 !!
Shaheera, my1 night family trip
Fair 4.0
Can't use the swimming pool In second day no water supply There is a problem with the door card
Foo, my2 night family trip

The Katerina Hotel