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Hotel City Star

Photo gallery for Hotel City Star

Exterior
Deluxe Triple Room | Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Deluxe Room, 1 King Bed | Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi

Overview of Hotel City Star

Hotel City Star

3.0 star property
3-star Sandakan hotel with restaurant

6.4/10 Good

12 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Laundry facilities
  • Restaurant
  • 24/7 front desk
Map
Lot 3A - 4B Block 22 4th Avenue, P.O Box 624, Sandakan, Sabah, 90707

Room options

About this area

Getting around

  • Sandakan (SDK) - 23 min drive

Restaurants

  • English Tea House and Restaurant - 14 min walk
  • BaLin roofgarden - 18 min walk
  • San Da Gen Kopitiam - 18 min walk
  • King Cheong - 20 min walk
  • Harbour Bistro Cafe - 20 min walk

About this property

Hotel City Star

Hotel City Star is a great choice for a stay in Sandakan.

Languages

English, Malay

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Languages

  • English
  • Malay

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

Social distancing measures are in place.

Policies

This property accepts credit cards.

Also known as

Hotel City Star Sandakan
City Star Sandakan
Hotel City Star Hotel
Hotel City Star Sandakan
Hotel City Star Hotel Sandakan

Frequently asked questions

Does Hotel City Star offer free cancellation for a full refund?
Yes, Hotel City Star does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel City Star?
As of 27 January 2023, prices found for a 1-night stay for 2 adults at Hotel City Star on 28 January 2023 start from €13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel City Star?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel City Star?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel City Star?
Sorry, there's no on-site parking at Hotel City Star.
What are the check-in and check-out times at Hotel City Star?
You can check in starting at 2:00 PM. Check-out time is noon.
Are there restaurants at or near Hotel City Star?
Yes, there's an on-site restaurant. Nearby restaurants include English Tea House and Restaurant (14-min walk), Stesen Ikan Bakar Legend (2.5 mi) and Good Taste (2.8 mi).
What's the area around Hotel City Star like?
Hotel City Star is a short 16-minute walk from Lankayan island and 11 minutes' walk from Agnes Keith House.

Reviews

6.4

Good

6.5/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

5.3/10

Property conditions & facilities

Reviews

10/10 Exceptional

Good place
Good value for money
Roger, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Zurinah, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Toilet and Air Conditioning not properly maintain
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Old hotel
Hotel is old and not much maintained. Need to climb stairs to get hot water. Written non smoking room but with ash tray to encourage people smoking in room and room with smoking smell from people smoking outside of the room. Anyway location is good and price is cheap.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

The hotel is simple, have a modest lift. Quite surprising for a small hotel. Location is in center of town, just few minutes walk to harbour mall. Fairly priced.....not much to expect...
Verified Hotels.com guest review

6/10 Good

The hotel location was in the center of town, near to restaurants. But it's not a non-smoking hotel, so we can smell the stink in the lift and inside the rooms which makes it quite uncomfortable....
Verified Hotels.com guest review

2/10 Poor

choked with cigarettes smoke and then
For what ever reason, our room was filled with smoke. we could not breathe. then the next building motor (the air con we believe ) was loud and thumping. we requested to change room. From our king bed, the only bed available was the twin single bed. No WiFi in the room. only outside or reception. It was the worst place I stayed.
Verified Hotels.com guest review

6/10 Good

Low budget hotel, at a low price
Low budget hotel, at a low price, perfect match.
Nikolaj, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Dobre położenie, blisko centrum. Niestety w całym hotelu czuć woń dymu papierosowego. Brak odpowiedniej wentylacji na korytarzach.
Verified Hotels.com guest review