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Grand Hotel and Apartments Townsville

Photo gallery for Grand Hotel and Apartments Townsville

Front of property
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Grand Hotel and Apartments Townsville

Grand Hotel and Apartments Townsville

4.5 star property
City centre Townsville hotel with outdoor pool

8.8/10 Fabulous

987 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
The price is $86
Price available on 4/12/2022
Map
8-10 Palmer Street, South Townsville, QLD, 4810

Room options

About this area

What's nearby

  • In South Townsville
  • Great Barrier Reef - 1 min drive

Getting around

  • Townsville, QLD (TSV) - 14 min drive
  • Townsville Station - 28 min walk

Restaurants

  • Coffee Dominion - 4 min walk
  • A Touch of Salt - 4 min walk
  • Brewery - 4 min walk
  • Two Brothers Cafe - 4 min walk
  • Hoi Polloi Cafe - 4 min walk

About this property

Grand Hotel and Apartments Townsville

A great choice for a stay in Townsville, Grand Hotel and Apartments Townsville is only 4.6 mi (7.3 km) from the airport. You can get a workout in at the fitness centre, or take a dip in the outdoor pool. Fellow travellers like the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 105 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 10:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 6:00 PM
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • One child (15 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Skydiving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • English

Room amenities

Be entertained

  • IPod docking station
  • Television
  • Premium digital channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Furnished balcony

Freshen up

  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired Internet
  • Phone

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Fees & policies

Refundable deposits

  • Deposit: AUD 250 per accommodation, per stay

Optional extras

  • Breakfast costs between AUD 18.00 and AUD 26.00 per person (approximately)
  • Credit card charges are subject to an extra charge of 1.5 per cent

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

On-site parties or group events are strictly prohibited.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Children under 18 years old must be accompanied by their parents or guardians.

Also known as

Grand Hotel Townsville
Grand Townsville
Townsville Grand Hotel
Grand Hotel Apartments Townsville
Grand Apartments Townsville
Grand Hotel and Apartments Townsville Hotel
Grand Hotel and Apartments Townsville South Townsville
Grand Hotel and Apartments Townsville Hotel South Townsville

Frequently asked questions

Does Grand Hotel and Apartments Townsville offer free cancellation for a full refund?
Yes, Grand Hotel and Apartments Townsville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hotel and Apartments Townsville?
As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at Grand Hotel and Apartments Townsville on 4 Dec 2022 start from $86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hotel and Apartments Townsville?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hotel and Apartments Townsville?
Yes, there's an outdoor pool.
Are pets allowed at Grand Hotel and Apartments Townsville?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hotel and Apartments Townsville?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Grand Hotel and Apartments Townsville?
You can check in from 2:00 PM - 10:30 PM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
What is there to do at Grand Hotel and Apartments Townsville and nearby?
Have fun with activities such as boat tours, kayaking and scuba-diving, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Grand Hotel and Apartments Townsville?
Yes. Nearby restaurants include Coffee Dominion (4-min walk), A Touch of Salt (4-min walk) and Brewery (4-min walk).
Does Grand Hotel and Apartments Townsville have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Grand Hotel and Apartments Townsville like?
Grand Hotel and Apartments Townsville is in South Townsville, a short 1-minute walk from Great Barrier Reef and 16 minutes' walk from Magnetic Island Ferry Terminal. Travellers love the hotel's prime location.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

SHARON, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great apartments - couple rooms not up to standard
Stay in Townsville regularly, and always found this to be the best option. Great location on Palmer, and well appointed. Being picky and something to be mindful of - Rooms 150 and 250 have terrible bathrooms, and the washer and dryer are located in the entrance to the adjoining rooms (shared) The layout of these rooms is not in line with the other One Bedroom Apartments standard by far. Being fussy - but worth asking not to be in these apartment numbers when booking if possible…..
Glen, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great property
What a great hotel. The room was super convenient & the most comfy bed, great shower & top location.
John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The sheets were awesome The hot water for the bath not so hot though.............
KERRY, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Phillip, 4-night trip
Verified Expedia guest review

8/10 Very good

the hotel was nice, only thing is they didn't have foxtel sports channel, basic cheaper 3.5 motels even have that in this day and age, it was disappointing not to have that option and or as standard. :(
ROBERT, 2-night romance trip
Verified Wotif guest review

8/10 Very good

Great hotel, Central Location on Palmer St. well appointed apartment rooms, plenty of space to spread out. Washing machine in room is a bonus. Highly recommend
Glen, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Extreamly Pleasant Staff
The staff’s attitude was the Highlight to our stay. Very welcoming on arrival, suggested plenty of options & places to eat, things to do & see, along with going out of their way to resolve any questions/issues we had.
Duncan, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Renee, 1-night trip
Verified Wotif guest review

2/10 Poor

Staff wasn’t polite
Amanjot singh, 1-night romance trip
Verified Wotif guest review