éL Hotel Royale Jakarta - CHSE Certified

Photo gallery for éL Hotel Royale Jakarta - CHSE Certified

Primary image
Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers
Minibar, in-room safe, desk, laptop workspace

Overview of éL Hotel Royale Jakarta - CHSE Certified

éL Hotel Royale Jakarta - CHSE Certified

4.0 star property
4-star hotel in Jakarta Utara with outdoor pool and restaurant

7.3/10 Good

222 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Connecting rooms available
The price is $29
Price available on 5/31/2022
Map
Jalan Bukit Gading Raya No.1, Jakarta, Jakarta, 14240
Main amenities
  • 322 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free supervised childcare
  • Free shopping center shuttle
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Airport shuttle
For families
  • Supervised childcare (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Jakarta Utara
  • Kelapa Gading Sport Mall - 2 min drive
  • ITC Cempaka Mas - 5 min drive
  • Jakarta International Equestrian Park - 21 min drive
  • Jakarta International Velodrome - 6 min drive
  • Pasar Baru - 10 min drive
  • Jakarta International Expo - 12 min drive
  • Jakarta Cathedral - 11 min drive
  • Indonesian Ministry of Foreign Affairs - 23 min drive
  • Merdeka Square - 11 min drive
  • Old Town - 11 min drive

Getting around

  • Halim Perdanakusuma Intl. Airport (HLP) - 31 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 67 min drive
  • Jakarta Tanjung Priok Station - 7 min drive
  • Jakarta Gang Sentiong Station - 9 min drive
  • Jakarta Cipinang Station - 9 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

About this property

éL Hotel Royale Jakarta - CHSE Certified

ÉL Hotel Royale Jakarta - CHSE Certified offers an airport shuttle (available 24 hours) for IDR 350000 per vehicle one way. Guests can indulge in sports massages, aromatherapy, or mani/pedis, and Saphire serves breakfast, lunch, and dinner. There's an outdoor pool and a poolside bar, and rooms at this upscale hotel offer 24-hour room service and LCD TVs. Fellow travelers say good things about the breakfast and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 322 rooms
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free supervised childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free shopping center shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Taking the kids

  • Playground
  • Free supervised childcare/activities

What to do

  • Shopping

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Indonesian

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Saphire - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 125000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one way)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

At check-in, guests must provide a record of full COVID-19 vaccination.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

éL Royale Hotel Jakarta Kelapa Gading
Whiz Hotel Kelapa Grand Gading
éL Royale Hotel
éL Royale Jakarta Kelapa Gading
éL Royale Jakarta
Hotel éL Hotel Royale Jakarta Jakarta
Jakarta éL Hotel Royale Jakarta Hotel
Hotel éL Hotel Royale Jakarta
éL Hotel Royale Jakarta Jakarta
éL Royale Hotel Jakarta Kelapa Gading
Grand Whiz Kelapa Gading
éL Hotel Royale
éL Royale

Frequently asked questions

Overall score and ratings

7.3

Good

7.5/10

Cleanliness

7.5/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.5/10

Eco-friendliness

6/10 Good

Kristiawan, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nani, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Devendra, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel and good room clin and everting is ok worder
Devendra, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

hotel condition its not wow but uts ok its good for those want to stay at gading area coz its far feom city center and airport .
3-night trip with friends
Verified Expedia guest review

2/10 Poor

Andri, 1-night family trip
Verified Hotels.com guest review

6/10 Good

4-night family trip
Verified Hotels.com guest review

6/10 Good

Long wait for lift
Staff were really friendly and strived to make our stay an enjoyable one. Hotel offered a late checkout (free up till 2pm in most cases) Some areas of the room were not the cleanest. Table was sticky and the curtains had slight holes. Very long wait time for the lifts. Out of 2 lifts, only 1 seemed to be working (No level indicator on most levels). Most of the time, we ended up taking the stairs down. For those who are noise-sensitive, you'll be able to hear the prayers outside very clearly at some timings. Do take note there are 2 entrances, most of the time we had to remind our cabs to take the right entrance in. Still, for the price paid, it's quite worth it. Hotel comes with pool and gym too.
3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Do not waste your money on breakfast. I booked a package with breakfast for 3 days. Most of the trays were either empty or with few miserable vegetables. Time: 8.15am. They did not take any effort to replenish the food, especially the only tray of protein, chicken. Everytime I asked, the same answer "another 5 minutes". I was there for 45 minutes and lost my patience waiting, and 2 this was 2 mornings in a row. Are they trying to cut costs by delaying replenish of food? I did march to the receptions and informed them that I would not be taking breakfast the next and request for a re-fund. They refuse since I booked thru' Expedia. But I paid thru' Expedia. I have no issue if the food I paid was not to my taste. But this was totally different matter as they refuse to replenish the food. I hope Expedia address my concern regarding my refund for the breakfast.
3-night family trip
Verified Expedia guest review

8/10 Very Good

Comfortable beds, staff very helpful, but elevators were very inefficient, had tto waot too long. They are upgrading though
6-night business trip
Verified Expedia guest review