All hotels in Tulum, Quintana Roo, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Hotel Zulum, Tulum

3 stars
Carretera Tulum - Boca Paila Km 6.5TulumQROO77760Mexico, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.1 / 5
  • If you like quiet and beautiful beaches you will love ZulumOct 20, 2016
  • Very rustic/basic, pet friendly and right on beach. Staff super friendly and helpful.Oct 1, 2016
116See all 116 Hotels.com reviews
From 207 reviewsTripAdvisor Traveller Rating

Hotel Zulum, Tulum

Hotel Info: 866-539-8117

from $140
  • 1 king bed room, jungle view, no air conditioning
  • Room, 1 King Bed, Beachfront (No air conditioning)
  • Room, 1 Double Bed, Beachfront (No air conditioning)
  • Room, 1 King Bed, Pool View (No air conditioning)
  • Room, 2 Double Beds, Garden View (No air conditioning)
  • 2 Double beds room, jungle view, no air conditioning

At a glance

Key facts

Hotel size

  • This hotel has 18 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
If you are planning to arrive after 8 PM please contact the property at least 24 hours in advance using the information on the booking confirmation.
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Free babysitting/childcare

Pets

  • Pets stay free (dogs and cats only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Also known as

  • Hotel Zulum
  • Hotel Zulum tulum
  • Zulum
  • Zulum Hotel
  • Zulum tulum

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free continental breakfast daily
  • 2 restaurants
  • 2 bars/lounges
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Beach towels
Services
  • 24-hour front desk
  • Wedding services
Facilities
  • Designated smoking areas

In the room

Home comforts
  • Ceiling fan
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Special features

Dining

Zulum - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Zulum, Tulum’s small print

Also known as

  • Hotel Zulum
  • Hotel Zulum tulum
  • Zulum
  • Zulum Hotel
  • Zulum tulum

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 116 reviews

Hotel Zulum, Tulum
Outstanding5.0 / 5
Very chill spot
The place to chill
2 night trip
Hotel Zulum, Tulum
Outstanding5.0 / 5
Staff was strongly focused on their customers. Alex was the best!! Food and drinks was delicious and very cheap! Listening to the ocean waves was amazing. The bed was pretty cool as it was a swinging bed. Location is perfect which is right in the middle of the Tulum beach strip. Hotel was remodeling close to the reception desk which wasn't noisy, looking forward to the renovations as I WILL BE BACK Zulum!!
6 night trip with friends
Hotel Zulum, Tulum
Outstanding5.0 / 5
Underrated and prime location
Rooms pretty well maintained and great value. Bring needle and thread to darn mosquito net and throw a small towel over top of net. Public spaces could use sprucing up but elevated restaurant facing water is distinctive and maybe everyone else has raised their restaurant/drink prices on the strip but we found prices here on the medium to low end. Beginning on the 2nd floor no bug/critter problem. Rooms facing water have better air circulation. From what others say, take room above ground floor. Electric only out once in a 4-night period. Consistent VERY hot water. Two towels changed daily contrary to other reports. Pool swimmable. Staff has good English. No better location. They were out of rental bikes so we went out and to the LEFT five mins away. Stayed in "jungle view" room 16.
4 night trip with friends
Hotel Zulum, Tulum
Poor1.0 / 5
careful for overbookings
Who knows where the mixup happened, but the place was way overbooked. Six people were left stranded that day without any real help to relocate. The poor volunteer at the desk was swamped with complaints.
2 night trip
Hotel Zulum, Tulum
Good3.0 / 5
up all night
Loud music until at least 1.00pm every night. Not just loud music, but really, really loud base driven club music. It was impossible to sleep. Stay way unless you intend to be up until late every night.
3 night family trip

See all reviews

Hotel Zulum, Tulum

Is the description of this hotel not correct? Tell us