Crystal Crown Hotel

Photo gallery for Crystal Crown Hotel

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Executive Studio | Desk, iron/ironing board, free WiFi
Executive Studio | Desk, iron/ironing board, free WiFi
Deluxe Room (Newly Renovated) | Desk, iron/ironing board, free WiFi
Executive Studio (Newly Renovated) | View from room

Overview of Crystal Crown Hotel

Crystal Crown Hotel

3.0 star property
3-star hotel with outdoor pool, near KSL City Mall

7.0/10 Good

384 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is $40
Price available on 9/26/2022
Map
117 Jalan Harimau Tarom, Johor Bahru, Johor, 80250
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 5 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
For families
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • In Central District
  • KSL City Mall - 5 min walk
  • Johor Bahru City Square - 6 min drive
  • AEON Tebrau City - 12 min drive
  • Singapore Zoo - 24 min drive
  • Paradigm Mall Johor Bahru - 18 min drive
  • Sutera Mall - 19 min drive
  • Sembawang Park - 32 min drive
  • LEGOLAND® Malaysia - 26 min drive
  • Singapore Botanic Gardens - 36 min drive

Getting around

  • Senai International Airport (JHB) - 23 min drive
  • Singapore Changi Airport (SIN) - 34 min drive
  • Seletar Airport (XSP) - 34 min drive
  • JB Sentral - 6 min drive

About this property

Crystal Crown Hotel

3-star hotel in the heart of Central District
Crystal Crown Hotel is located close to KSL City Mall, and provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The onsite restaurant, Kirishima Shuzou, features Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a sauna.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • A front desk safe, 5 meeting rooms, and concierge services
  • Luggage storage, a 24-hour front desk, and an elevator
  • Guest reviews give good marks for the proximity to shopping
Room features
All guestrooms at Crystal Crown Hotel have comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and free newspapers. Guests reviews give good marks for the spacious rooms at the property.
More amenities include:
  • Bathrooms with bidets and free toiletries
  • 32-inch LED TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 264 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • 5 meeting rooms
  • Conference space (4985 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Kirishima Shuzou - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Chatter Corner CoffeeHous - This coffee shop specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: MYR 500 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Crown Crystal
Crown Crystal Hotel
Crystal Crown Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Johor Bahru
Hotel Crystal Crown
Crystal Crown
Crystal Crown Hotel Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Hotel Hotel Johor Bahru

Frequently asked questions

Does Crystal Crown Hotel offer free cancellation for a full refund?
Yes, Crystal Crown Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crystal Crown Hotel?
As of Sep 25, 2022, prices found for a 1-night stay for 2 adults at Crystal Crown Hotel on Sep 26, 2022 start from $40, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crystal Crown Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crystal Crown Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Crystal Crown Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crystal Crown Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Crystal Crown Hotel?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at Crystal Crown Hotel and nearby?
Crystal Crown Hotel has an outdoor pool and a sauna.
Are there restaurants at or near Crystal Crown Hotel?
Yes, Kirishima Shuzou offers Japanese cuisine. Nearby restaurants include Taman Sri Tebrau Hawker Centre (4-min walk), Kinsahi Japanese Restaurant (5-min walk), and Infusion (6-min walk).
What's the area around Crystal Crown Hotel like?
Crystal Crown Hotel is a short 5-minute walk from KSL City Mall and 9 minutes' walk from Holiday Plaza. The local area is considered walkable as well as being good for shopping.

Overall score and ratings

7.0

Good

7.0/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

6.5/10

Property conditions & facilities

7.0/10

Eco-friendliness

6/10 Good

Booked 3 night stay for the newly renovated room. The room is ok, the aircon does not work well as its not cold when it reaches the middle of the night. The toilet's condition is ok. All their rooms does not have a safe. So do not bring your valuables for your trip if you really planning to leave them in the room. The noise insulation of this hotel is very very bad as you can hear the vehicles driving pass at night. We had a hard time sleeping throughout our entire stay there. We paid approx 60+ sgd per night for our stay here. I really would not recommend staying here for the price you are paying for... Just top up a bit more and stay in better hotels.
3-night trip
Verified Hotels.com guest review

6/10 Good

Not recommended
Booked this 1 night stay for 5 aug as a last min plan because we decided to go in to jb a day earlier but they did not have the same room type as our initial booking for 6 to 9 aug, which was the newly renovated room because they were fully booked. We just accepted and thought it shouldnt be that bad and was given an older room on level 12. The room is super run down, the aircon does not work well, we would wake up in the middle of the night in sweat. The toilet's condition is very bad as well. There was mold at the sink and bath tub area. The showerhead cannot be removed fyi. The noise insulation of this hotel is also very bad as you can hear the vehicles driving pass at night. We had a hard time sleeping throughout our entire stay there. We paid approx 60+ sgd per night for our stay here. I really would not recommend staying here for the price you are paying for... Just top up a bit more and stay in better hotels.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jack, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kong Chian Philip, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Needs Repair & Maintenance
Conveniently located about 5 minutes walk away from KSL, breakfast buffet was great. Air conditioner seems faulty, the room was only cooling after the entire night of lowest temperature with highest fan speed setting. Shower head was also faulty, overall hotel and room condition is rather old and run down. Hotel staff were helpful and friendly, gave us an extra bed cos we had 3 pax but booked a room with two twin beds. Should consider removing the small mirror facing the bed and have a full length mirror near the door instead, seems creepy to have a mirror looking at the ceiling when you’re lying down.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Sorry
Newly renovated? More like poorly renovated. Seems like they don't fix things that matter, like the shower, bidet and the toilet door. And the dust under the bed is since ancient. Maintenance housekeeping really not doing their job well.
Afiq, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Sen Choon, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Breakfast is too simple and little. Some dish are cold. Roti taste good.
Teo, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hotel check-in was slow as there were too many checking in at the same time, at 2 pm. The older man at the counter helped but was confused about how many nights I was staying. The room was nowhere like what I saw on the website; the room was spacious, kind of empty at the same time. They had renovated the rooms, but badly, the bathroom now has a sliding door on the outside of the original door frame and cannot be locked. The water pressure was adequate, not fantastic, and I had to wait 5 to 10 minutes to get hot water, wasting water while it was flowing. The room had no slippers, and the wooden floors were not cleaned, so I had to get a pair of slippers outside. The hotel shops, spas, and all facilities except for the pool are closed, so nothing apart from the room there. The nearest food area by foot is the food store, about 8 minute's walk to KSL Mall. The surrounding areas are all shuttered also. Next time will try New York Hotel or KSL Resort Hotel if staying in JB. They have food stores outside or a mall nearby for supplies. Lastly, if you stay at this hotel, bring your amenities like shampoo and toothbrush as the ones given at the hotel are really not too good, and on day one, there was also no hand soap.
Daniel, 2-night trip
Verified Expedia guest review

8/10 Very Good

Weekend trip for SG traveller
5 to 7 mins Walking distance to KSL Shopping Mall. Reasonable buffet breakfast. For all types of travellers. Fast recovery in customer service.
Kong Chian Philip, 1-night trip with friends
Verified Hotels.com guest review