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Novotel Goa Resort and Spa, Candolim

5-star5 stars
Pinto Waddo, Off Main Candolim RoadCandolimGoa403515India

Luxury hotel with spa, near Candolim Beach
  • Free WiFi and free parking
Very Good8.0
Fantastic service
Good internet service
Great pool
More comfort would be nice
67See all 67 reviews
From 1,301 reviewsTripAdvisor Traveller Rating

Novotel Goa Resort and Spa, Candolim

from $143
  • Deluxe Room
  • Superior Room
  • Superior Room
  • Suite (Elegance Suite)
  • Executive Room
  • Superior Room, 1 King Bed
  • Superior Suite
  • Junior Suite
  • Prestige Suite
  • Deluxe Room
  • Suite
  • Room

At a glance

Key facts

Hotel size

  • This hotel has 121 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3 PM-3 PM
  • Check-out time is noon
  • Express check-in/out
Taxes are subject to change based on Goods and Services Tax (GST) implementation. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free valet parking (limited)

  • Free nearby parking

  • Extended parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Marina on site
  • Free pool cabanas
  • Spa tub
  • Swim-up bar
  • Steam room
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 6413
  • Conference space size (meters) - 596
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
  • IPod docking station
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Warren Tricomi Salon & Sp has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.


Onsite venue - This poolside restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Novotel Goa Resort and Spa, Candolim’s small print

Also known as

  • Grand Mercure Goa Shrem
  • Novotel Goa Resort
  • Grand Mercure Shrem
  • Grand Mercure Shrem Resort
  • Grand Mercure Goa Shrem Resort Candolim
  • Novotel Goa
  • Novotel Goa Resort Spa


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for INR 1860.0 per night

Buffet breakfast is offered for an extra charge of INR 650 for adults and INR 250 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Novotel Goa Resort and Spa, Candolim


  • Candolim Beach - 17 min walk
  • Sinquerim Beach - 34 min walk
  • Fort Aguada - 40 min walk
  • St. Anthony's Chapel - 25 min walk
  • St. Alex Church - 34 min walk
  • Poriat Football Ground - 35 min walk
  • Calangute Market - 41 min walk
  • Calangute Beach - 2.4 mi / 3.8 km

Getting around

  • Goa (GOI-Dabolim) - 60 min drive
  • Karmali Station - 35 min drive
  • Panaji Karmali Station - 35 min drive
  • Thivim Station - 35 min drive
  • Free valet parking
  • Free parking nearby
  • Extended parking
  • Limited parking

Recent reviews

Very Good 8.0 From 67 reviews

Novotel Goa Resort and Spa, Candolim
Very Good8.0
Excellent property. Great location.
The property is well kept, modern and for those who have kids..a boon. Extremely friendly and helpful staff..great breakfast buffet..nice pool. A 5 minute walk gets you to a buzzing street with restaurants. Hotel has a free shuttle to the beach. Very modern and clean a boutique property.
Amit, us4 night romance trip
Novotel Goa Resort and Spa, Candolim
Musty smell in the rooms, poor sound proofing in the room, room phone cleaned with a smelly damp cloth which was stinking. The liquid soap in the washroom was diluted with water, these are things you don’t expect from a 5 star hotel paying over 10K a night. The pool was good but the change room is located underground and has no ventilation and was stinking. Overall not happy to say the least.
Maaheer, in4 night romance trip
Novotel Goa Resort and Spa, Candolim
Very Good8.0
Not as expected.
I was not 'wow'-ed but it was clean.
Karen, gb4 night romance trip
Novotel Goa Resort and Spa, Candolim
Very disappointing
Disappointed for a 5 star. The hotel pool and grounds were nice, the room a little dated. The toiletries had to be requested for 2 days before recieving them. The reception staff are quite cold anI didnt at all feel welcome. The minibar had a few cans of soda in thats it. Room fan dusty, balcony view was a roof and plant pots, balcony furniture you could have pulled straight out of a skip. The room flloors were all scuffed and needed a good polish. AC broke down and had to pack up and move to another room, which wasnt any better. No apologies and the customer service wasnt good (apart from the waiting on staff and domestic staff who were lovely). Wouldnt go again.
peter, gb5 night trip
Novotel Goa Resort and Spa, Candolim
Very Good8.0
Great pool area Very good breakfast Great reception area and friendly staff
A Traveler, nz3 night business trip

See all reviews

Novotel Goa Resort and Spa, Candolim

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