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All properties in Kota Kinabalu, Malaysia
1 room, 2 adults

Promenade Hotel Kota Kinabalu, Kota Kinabalu

4-star4 stars
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000, Malaysia

4-star hotel with 2 restaurants, near Imago Shopping Mall
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.8
Beach
Beautiful beach
Food
Delicious food
Cleanliness
Quite clean
Pool
Pool should be renewed
253See all 253 Hotels.com reviews
From 740 reviews

TripAdvisor Traveller Rating

Promenade Hotel Kota Kinabalu, Kota Kinabalu

from $61
  • Superior Double or Twin Room
  • Superior Double Room Single Use
  • Deluxe Double or Twin Room
  • Deluxe Double Room Single Use
  • Junior Suite
  • Junior Suite Single Use
  • Promenade Superior Suite Single Use
  • Promenade Superior Suite
  • Promenade Deluxe Suite Single Use
  • Promenade Deluxe Suite
  • Promenade Superior
  • Promenade Superior Single Use
  • Promenade Deluxe
  • Promenade Deluxe Single Use
  • Executive Suite
  • Superior Double or Twin Room (Room Only)

What’s around Promenade Hotel Kota Kinabalu, Kota Kinabalu

Landmarks

  • In Downtown Kota Kinabalu
  • Imago Shopping Mall - 9 min walk
  • Sabah State Mosque - 31 min walk
  • Filipino Market - 5 min walk
  • Centre Point - 11 min walk
  • Kota Kinabalu Central Market - 13 min walk
  • Gaya Street Sunday Market - 20 min walk
  • Suria Sabah Shopping Mall - 20 min walk

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 8 min drive
  • Tanjung Aru Station - 4 min drive
  • Airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 436 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Airport shuttle service is available on request from 7 AM to 10 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

WiFi rated fast

  • Great for browsing, email, and video chat

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 coffee shops/cafés
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms
  • Conference space size (feet) - 22077
  • Conference space size (meters) - 2051
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Promenade Cafe - Overlooking the pool, this buffet restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner.

Dynasty Restaurant - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

Lobby Lounge - This bar specializes in fusion cuisine and serves light fare only. Happy hour is offered. Open daily.

Promenade Hotel Kota Kinabalu, Kota Kinabalu’s small print

Also known as

  • Hotel Promenade
  • Promenade Hotel
  • Promenade Hotel Kota Kinabalu
  • Promenade Kota Kinabalu
  • Promenade Hotel Kota Kinabalu, Sabah

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs MYR 4 per day

Rollaway beds are available for MYR 105.0 per day

Buffet breakfast is offered for an extra charge of MYR 50 per person (approximately)

Airport shuttle service is offered for an extra charge of MYR 50 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.8 From 253 reviews

Good 6.0
Worst breakfast restaurant
Worst breakfast restaurant I’ve ever come across. Staff only remove plates and cutlery. Tables not wiped. Food scraps everywhere. Need to take cutlery and serviettes by yourself. Coffee never arrived. Restaurant manager was more like a statue without sight
Yu Wen, us2 night trip with friends
Very Good 8.0
Convenient
Good stay
us3 night romance trip
Very Good 8.0
Slight improvements would help
I have an ongoing problem with bedding in hotels and two are exceptionally widespread. First, sheets that don't fit. Second, the complete lack of an upper sheet. This hotel fits into the latter. Do they think it's either going to be quite frigid or unbearably hot? Otherwise the buffets had impressive varieties but many seemingly tasty dishes ended up being tasteless.
usTrip with friends
Exceptional 10.0
A Great Hotel in KK
It was a very good location with an easy walk to markets and the downtown area. Lots of stores, pubs,malls and pier nearby for going to different islands. I was on the Executive floor. Very good breakfast buffet with a great view on the 11th. floor. A few minor issues (batteries in safe needed changing, wi-fi outage) that were taken care of right away. Wi-fi could be spotty at times and had to keep signing in, which is a problem if you are using Skype and someone tries to call. But, just have to keep an eye on it. The room had two air conditioners that could be used in a meat locker. If you had them on, the room got really cold, so I left them off for most of the time. Otherwise, all was really good. Helpful employees for booking tours and helping with the wi-fi issues. Overall a good stay and I would come back again.
Donald, usOther trip
Exceptional 10.0
amazing borneo
excellant place to visit, good area for tour operators ,hotel has a great tour advisor.
sandra, usRomance trip

Promenade Hotel Kota Kinabalu, Kota Kinabalu

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