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All properties in Phu Quoc, Vietnam
1 room, 2 adults

The Shells Resort & Spa Phu Quoc, Phu Quoc

5-star5 stars
Great for familiesThis property has good facilities for families.
Ganh Gio Beach, Duong Dong Town, Phu Quoc, Kien Giang, Vietnam

Phu Quoc beachfront resort with spa, outdoor pool
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here
From 663 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Good internet service
Very comfortable
Beautiful beach
Food could be better

The Shells Resort & Spa Phu Quoc, Phu Quoc

from $104
  • Premium Room, Ocean View
  • Luxury Suite, Ocean View
  • Luxury Villa, Garden View
  • Family Suite, 2 Bedrooms, Ocean View
  • Luxury Villa, Poolside

What’s around The Shells Resort & Spa Phu Quoc, Phu Quoc

Top spots nearby

Recommended by this property

  • Phu Quoc Night Market (32-minute walk)
  • Vinpearl Safari (7.5 mi / 12.1 km)
  • Phu Quoc National Park (7.5 mi / 12.1 km)
  • Vinpearl Land Phu Quoc (8.8 mi / 14.1 km)
  • Sun World Hon Thom Nature Park (20.1 mi / 32.3 km)

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 26 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 134 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request from 6:30 AM to 9:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free airport shuttle from 6:30 AM to 9:00 PM *


  • Free valet parking (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Pool sun loungers
  • Full-service spa
  • Spa treatment room(s)
  • Kayaking on site
  • Scuba diving nearby
  • Snorkeling nearby
  • Beach umbrellas
  • Pool umbrellas
  • Beach towels
Working away
  • Business center
  • Conference space
  • One meeting room
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Year Built - 2014
  • Garden
  • Terrace
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony or patio
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Waves Spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.


FLOW Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Liquid Lounge - This bar serves light fare only. Open daily.

The Shells Resort & Spa Phu Quoc, Phu Quoc’s small print

Also known as

  • Shell Phu Quoc
  • The Shells & Phu Quoc Phu Quoc
  • The Shells Resort & Spa Phu Quoc Resort
  • The Shells Resort & Spa Phu Quoc Phu Quoc
  • The Shells Resort & Spa Phu Quoc Resort Phu Quoc
  • Shell Resort Phu Quoc
  • Shells Resort Phu Quoc
  • Shells Resort
  • Shells Phu Quoc
  • The Shells Resort & Spa Phu Quoc Island, Vietnam
  • The Shells Resort Spa
  • The Shell Resort Spa
  • The Shells Resort Spa Phu Quoc


Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel. For more details, please contact the property using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 1340000.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 237 reviews

Exceptional 10.0
Lovely hotel away from the busy town
Lovely corner ocean view villawith huge balcony. Only downside is the water pressure for the bath tub was so slow and it takes forever to fill up. The hotel is located deep inside and there is nothing nearby. To get to the town you will need a cab that will cost you around 90k dong. Please prepare some drinks and snacks if you plan to just stay in the resort. The resort offered free kayaking activity. The pool was gorgeous. Breakfast was ok. Reception and buggy drivers were very friendly and helpful.
lee sha, us1 night family trip
Very Good 8.0
Lovely resort stay
The resort was very nice. The staff were helpful, but could have been more accommodating in small ways. The private beach was nice, but there are many better beaches throughout the island so it seemed drab in comparison.
usRomance trip
Exceptional 10.0
Such a lovely resort really friendly staff overall
Steven, usOther trip
Very Good 8.0
Beautiful & stunning hotel with horrible service
Pros: + Phenomenal rooms and resort grounds, beautiful beach and pool area, large and diverse breakfast Cons: - Terrible, terrible service We had four rooms with total of 9 people in our group this stay. We just hit multiple issues with their service. Upon arriving, the hotel asked for our passports and that they would be delivered next day. Asking for pp info isn't weird. Putting up a fight when we request that they scan our passports and not holding them overnight is weird. Eventually they gave in. One of the rooms had 3 fraudulent mini bar charges - one each day. We did not take them but did notice at least one gone between days. We also had a travel adapter and phone charger missing from a table in the room. When I went to reception to remove the charges, they again made it a struggle. They said they would hold those charges and call housekeeping. They did not comprehend that after spending over $2k on multiple rooms and willing to pay for other food items on my room, I would seriously try to lie about $8. Luckily my persistence paid off and they removed the charges. The English at this resort was pretty bad considering the quality of the rest of the resort. Further, when scheduling the airport transfer, they kept persisting a certain time for us to leave even though we wanted to leave earlier. After much struggle, we finally deduced the why as we had to share the shuttle. Which would be fine...if they just said that initially. More minor such issues plagued us.
Troy, us4 night trip with friends
Good 6.0
41/2 * hotel resort no free ice , wants to charge for a small cup of ice !
Duc, us2 night romance trip

The Shells Resort & Spa Phu Quoc, Phu Quoc

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