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The Shells Resort & Spa Phu Quoc, Phu Quoc

4-star4 stars
Ganh Gio Beach, Duong Dong TownPhu QuocKien GiangVietnam

Ong Lang beachfront resort with spa, outdoor pool
  • Free WiFi and free parking
Rather comfortable
Great pool
Beautiful beach
Service is adequate
208See all 208 reviews
From 496 reviewsTripAdvisor Traveller Rating

The Shells Resort & Spa Phu Quoc, Phu Quoc

from $130
  • Premium Deluxe Room, Ocean View
  • Luxury Suite, Ocean View
  • Luxury Villa, Garden View
  • Family Suite, Ocean View
  • Deluxe Twin Room, Ocean View
  • Luxury Villa, Garden View (Daily Spa Inclusive)
  • Deluxe Double Room, 1 King Bed
  • Premium Deluxe Room, Ocean View (Daily Spa Inclusive)
  • Deluxe Twin Room, 2 Single Beds
  • Luxury Villa, Poolside
  • Luxury Villa, Ocean View
  • Deluxe Double Room, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 134 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free airport shuttle (available on request) *


  • Free valet parking (limited)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Full-service spa
  • Spa treatment room(s)
  • Kayaking on site
  • Ecotours nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Beach towels
  • Free pool cabanas
  • Spa tub
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • Business center
  • Conference space
  • One meeting room
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Year Built 2014
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
  • Furnished balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Waves Spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.


FLOW Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Liquid Lounge - This bar serves light fare only.

The Shells Resort & Spa Phu Quoc, Phu Quoc’s small print

Also known as

  • Shell Phu Quoc
  • Shell Resort Phu Quoc
  • Shells Resort Phu Quoc
  • Shells Resort
  • Shells Phu Quoc
  • The Shells Resort & Spa Phu Quoc Island, Vietnam
  • The Shells Resort Spa
  • The Shell Resort Spa


Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel. For more details, please contact the property using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for USD 60.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Shells Resort & Spa Phu Quoc, Phu Quoc

Top spots nearby

Recommended by this property

  • Dinh Cau Temple (29-minute walk)
  • Phu Quoc Night Market (30-minute walk)
  • Ong Lang Beach (38-minute walk)
  • Coconut Tree Prison (4 mi / 6.4 km)
  • Suoi Tranh & Suoi Da Ban (4 mi / 6.4 km)
  • Phu Quoc National Park (7.9 mi / 12.7 km)
  • Vinpearl Land Phu Quoc (8.8 mi / 14.1 km)

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 28 min drive
  • Free self parking
  • Free valet parking
  • Limited parking
  • Free airport shuttle

Recent reviews

Fabulous 8.6 From 208 reviews

The Shells Resort & Spa Phu Quoc, Phu Quoc
Very Good8.0
Beautiful & stunning hotel with horrible service
Pros: + Phenomenal rooms and resort grounds, beautiful beach and pool area, large and diverse breakfast Cons: - Terrible, terrible service We had four rooms with total of 9 people in our group this stay. We just hit multiple issues with their service. Upon arriving, the hotel asked for our passports and that they would be delivered next day. Asking for pp info isn't weird. Putting up a fight when we request that they scan our passports and not holding them overnight is weird. Eventually they gave in. One of the rooms had 3 fraudulent mini bar charges - one each day. We did not take them but did notice at least one gone between days. We also had a travel adapter and phone charger missing from a table in the room. When I went to reception to remove the charges, they again made it a struggle. They said they would hold those charges and call housekeeping. They did not comprehend that after spending over $2k on multiple rooms and willing to pay for other food items on my room, I would seriously try to lie about $8. Luckily my persistence paid off and they removed the charges. The English at this resort was pretty bad considering the quality of the rest of the resort. Further, when scheduling the airport transfer, they kept persisting a certain time for us to leave even though we wanted to leave earlier. After much struggle, we finally deduced the why as we had to share the shuttle. Which would be fine...if they just said that initially. More minor such issues plagued us.
Troy, us4 night trip with friends
The Shells Resort & Spa Phu Quoc, Phu Quoc
41/2 * hotel resort no free ice , wants to charge for a small cup of ice !
Duc, us2 night romance trip
The Shells Resort & Spa Phu Quoc, Phu Quoc
We already pay for booking , when we check in they ask us pay $150 more Because the kid over 5 years old when I book I put all the kid info already, I think I get double charge.
Lien, us2 night family trip
The Shells Resort & Spa Phu Quoc, Phu Quoc
Everything was Amazing, really beautiful resort, well kept and maintain. The services are great. The only complaint that I have is the beach is so rocky, there's no way I could have swim there, I got cut just a min after went in the beach. The breakfast was ok, not as good as the Mecure Resort which have a really good breakfast buffet.
Thang, us1 night family trip
The Shells Resort & Spa Phu Quoc, Phu Quoc
Very Good8.0
Great resort missing a bit of details...
The Shells resort was incredibly nice with their beautiful architecture. However I found their food and beverages a bit overpriced for what it was. Also, if the manager reads this, please change the tacky music you play in the morning breakfast buffets. Other than that, I am very happy with my stay at the Shells. Cheers
A Traveler, us3 night romance trip

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The Shells Resort & Spa Phu Quoc, Phu Quoc

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