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1 room, 2 adults
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Fortaleza Suites, San Juan

3.5-star3.5 stars
315 Calle FortalezaOld San Juan, San Juan00901Puerto Rico

City-center apartment within walking distance of San Juan Cathedral
  • Free WiFi
Very Good8.2
Cleanliness
Clean
Location
Great location
Vibe
Awesome vibe
Room
Room is all right
165See all 165 Hotels.com reviews
From 110 reviewsTripAdvisor Traveller Rating

Fortaleza Suites, San Juan

from $136
  • Presidential Suite
  • Fortaleza Suite
  • San Sebastian Suite
  • San Cristobal Suite
  • La Princesa (Interior Room)
  • San Jose (Interior Room)
  • San Justo (Interior Room)
  • Sol (Interior View)
  • Luna (Interior View)
  • San Felipe (Interior Room)
  • San Geronimo (Interior Room)
  • Basic Room (Plaza de Armas)
  • Basic Interior Room (Plaza Colon)

At a glance

Key facts

Hotel size

  • This hotel has 10 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 10 AM
  • Express check-in/out
The front desk is open daily from 8 AM - midnight

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Other information

  • Smoke-free property

In the hotel

Things to do
  • Bicycle rentals nearby
Services
  • Front desk (limited hours)
  • Luggage storage

In the room

Freshen up
  • Hair dryer (on request)
Stay connected
  • Free WiFi

What’s around Fortaleza Suites, San Juan

Landmarks

  • In San Juan Antiguo
  • La Fortaleza - Palacio de Santa Catalina - 8 min walk
  • San Juan Cathedral - 8 min walk
  • San Juan Gate - 8 min walk
  • Castillo de San Cristobal - 5 min walk
  • Convento de Los Dominicos - 12 min walk
  • Museo del Mar - 2 min walk
  • Teatro Tapia - 3 min walk

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 17 min drive

Recent reviews

Very Good 8.2 From 165 reviews

Fortaleza Suites, San Juan
Very Good8.0
Great Old San Juan room, close to shopping & port
Great location! We picked it for a quick stay before our cruise. Easily within walking distance to the port, and they held our luggage for us so we could explore Old San Juan also! Great pizza place down the street too! Room was a little small but served the purpose we needed it to. Plus- free wi-fi and they were kind enough to wait up until we got there- around midnight.
Staci, us1 night trip
Fortaleza Suites, San Juan
Very Good8.0
Happy in Old San Juan
We booked Fortaleza Suites to stay the night before a cruise and two nights after. The hotel is very close to excellent dining and walking distance to the two forts, governor's mansion and many other sights in Old San Juan. The staff was very friendly and graciously accommodated my need to upgrade as I had booked a room which Hotels.com stated slept three but that is only if a roll away is placed in the room and there wasn't much space for that. If you have more than two people be certain to book the room that has at least two queen beds. the room has a small refrigerator and there is a common kitchen area where you can use a microwave and make coffee. It proved useful to heat up leftovers for a midnight snack.
Michael, us2 night trip
Fortaleza Suites, San Juan
Very Good8.0
Great Location in Old San Juan
I really like this Hotel. Right down in the middle of old San Juan. It is not the Ritz or the Raddison. But really quaint. There is a nice market down the street that we got snacks and water bottles. We walked to the Fort which is a must see!!!
Jeffrey, us1 night trip
Fortaleza Suites, San Juan
Very Good8.0
Great 3 night stay after out cruise.
Staff was very friendly and helpful, they even upgraded our room for free. Right in the middle of Old San Juan and is with in walking distances of anything. Great for a night before or after a cruise. They held our luggage before and after check in / out. My only comment would be that room had a window out to the hallway and did not have sufficient blinds to block out the lights from the hall.
James, us3 night trip
Fortaleza Suites, San Juan
Good6.0
Upon check-in the lady working the desk was very friendly. However, she tried to charge me for the room for 2 nights even though I had paid for them already through Hotels.com. When I told her that, she told me there was no record of payment on her paperwork. I showed her my receipt of payment on the Hotels.com app. She then told me that the order for the customer (me) to pay upon arrival was from her manager. I then noticed on the paperwork that the price per night was $133 when I had already paid $195 per night through Hotels.com. Please investigate this discrepancy in price & let me know why I paid more than what I was going to be charged upon arrival. I have used Hotels.com to book hotel rooms in various places for the last few years & have never had an issue with a price discrepancy nor have I been asked to pay for my stay upon arrival knowing that if I've booked through the app that it's already been paid for.
A Traveler, us2 night family trip

See all reviews

Fortaleza Suites, San Juan

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