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1 room, 2 adults
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Oaks Rivermarque, Mackay

4 stars
55-63 River StreetMackayQLD4740Australia, 800-491-6126
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Excellent4.0 / 5
Location
Great location
Service
Fantastic service
Room
Room is all right
86See all 86 Hotels.com reviews
From 167 reviewsTripAdvisor Traveller Rating

Oaks Rivermarque, Mackay

Hotel Info: 866-539-8117

from $86
  • Room (Hotel)
  • Studio
  • Executive Apartment, 2 Bedrooms
  • Apartment, 2 Bedrooms ( Breakfast for 2 guests )
  • Executive Apartment, 1 Bedroom
  • Apartment, 1 Bedroom (Unserviced)
  • Executive Apartment, 2 Bedrooms ( Breakfast for 2 guests )
  • Apartment, 2 Bedrooms
  • Apartment, 1 Bedroom (Breakfast for 1 guest)
  • Room (Unserviced)
  • Room, 2 Bedrooms (Unserviced)
  • Apartment, 1 Bedroom
  • Room (Hotel) breakfast for 1 guest )
  • Studio (Breakfast for 1 guest )
  • Executive Apartment, 1 Bedroom (Breakfast for 1 guest )
  • Apartment, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 138 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 10 AM
The front desk is open daily from 6 AM - 10:30 PM
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Oaks Rivermarque
  • Oaks Rivermarque Aparthotel
  • Oaks Rivermarque Aparthotel Mackay
  • Oaks Rivermarque Mackay
  • Rivermarque

Mandatory fees

Deposit: AUD 75.00 per stay

Optional extras

Rollaway beds are available for AUD 44.00 per night

Cribs/Infant beds are available for AUD 20.00 per night

WiFi is available in guestrooms for AUD 18.00 per 24-hour period (rates may vary)

WiFi is available in public areas for AUD 18.00 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Outdoor pool
  • Fitness facilities
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
Facilities
  • Elevator/lift
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator

Oaks Rivermarque, Mackay’s small print

Also known as

  • Oaks Rivermarque
  • Oaks Rivermarque Aparthotel
  • Oaks Rivermarque Aparthotel Mackay
  • Oaks Rivermarque Mackay
  • Rivermarque

Mandatory fees

Deposit: AUD 75.00 per stay

Optional extras

Rollaway beds are available for AUD 44.00 per night

Cribs/Infant beds are available for AUD 20.00 per night

WiFi is available in guestrooms for AUD 18.00 per 24-hour period (rates may vary)

WiFi is available in public areas for AUD 18.00 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 86 reviews

Oaks Rivermarque, Mackay
Outstanding5.0 / 5
Great Stay
Staff were fantastic as the first room we were in had a problem and they gave us another room straight away with an upgrade for the inconvenience. It will be our regular place to stay when we go to Mackay
1 night romance trip
Oaks Rivermarque, Mackay
Excellent4.0 / 5
Good reception and staff. Average room quality.New finishes.
2 night business trip
Oaks Rivermarque, Mackay
Good3.0 / 5
Decent hotel
Poor start - issues with room including a safe locked by the previous occupant that no one could open and no towel rail but once we raised concerns we were moved to a room with all the things we needed. Overall a good hotel with one particularly helpful receptionist who worked hard to help us
2 night romance trip
Oaks Rivermarque, Mackay
Good3.0 / 5
Disappointing
A little disappointed in this hotel. Considering it is fairly new there a few things lacking. The towel rack in the bathroom was broken and hadn't been replaced. No garbage bin!!Terrible paint smell in the foyer, lift wells, and corridors. Very odd......not very welcoming, nothing on the walls......lack luster and there, not impressed. There is a lot better value Accommodation in Mackay than staying here.
1 night romance trip
Oaks Rivermarque, Mackay
Poor1.0 / 5
A little dissappointing
The bathrooms needed a good clean, still hair on the floor and plenty of it. Unfortunately I left some expensive bathroom items in the room, even though I called the next day they were never handed in by the cleaners, which leaves room for concern.
1 night business trip

See all reviews

Oaks Rivermarque, Mackay

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