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Oaks Mackay Rivermarque Hotel

Photo gallery for Oaks Mackay Rivermarque Hotel

Laptop workspace, cots/infant beds, rollaway beds, free WiFi
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Oaks Mackay Rivermarque Hotel

Oaks Mackay Rivermarque Hotel

4.0 star property
4-star hotel in Mackay with outdoor pool and restaurant

8.0/10 Very good

442 verified guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
55-63 River Street, Mackay, QLD, 4740

Room options

About this area

What's nearby

  • Great Barrier Reef - 1 min drive

Getting around

  • Mackay, QLD (MKY) - 13 min drive
  • Mackay Station - 10 min drive
  • Nabilla Station - 21 min drive
  • Mapalo Station - 25 min drive


  • Bing's Nomiya - 4 min walk
  • Ban-na - 4 min walk
  • Roshni - 5 min walk
  • Hot Wok - 5 min walk
  • Spice N Flavor - 5 min walk

About this property

Oaks Mackay Rivermarque Hotel

A great choice for a stay in Mackay, Oaks Mackay Rivermarque Hotel is only 3.6 mi (5.9 km) from the airport. After a workout at the fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include an outdoor pool and a hot tub. Fellow travellers say great things about the helpful staff and location.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 73 rooms
  • Arranged over 9 floors


  • Check-in time from 2 PM until 10:30 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6 AM - 10:30 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Secured on-site self-parking (AUD 5.00 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 6:30 AM–8:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services


  • Fitness centre
  • An outdoor pool
  • Hot tub


  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Well-lit path to entrance


  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning

Sleep well

  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Fees & policies

Refundable deposits

  • Deposit: AUD 1 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 20 to 30 for adults and AUD 10 to 15 for children
  • Credit card charges are subject to an extra charge of 1.5 per cent

Renovations and closures

The following facilities or services will be unavailable from September 26 2022 to February 28 2023 (dates subject to change):
  • Dining venue(s)

Children & extra beds

  • Cots/infant beds are available for an extra charge
  • Rollaway beds are available for AUD 49.0 per day


  • Secured self-parking costs AUD 5.00 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitiser.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Oaks Rivermarque Aparthotel Mackay
Oaks Rivermarque Aparthotel
Oaks Rivermarque Mackay
Oaks Rivermarque
Oaks Rivermarque
Oaks Mackay Rivermarque
Oaks Rivermarque Mackay
Oaks Mackay Rivermarque Hotel Hotel
Oaks Mackay Rivermarque Hotel Mackay
Oaks Mackay Rivermarque Hotel Hotel Mackay

Frequently asked questions

Does Oaks Mackay Rivermarque Hotel offer free cancellation for a full refund?
Yes, Oaks Mackay Rivermarque Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Oaks Mackay Rivermarque Hotel?
As of 2 February 2023, prices found for a 1-night stay for 2 adults at Oaks Mackay Rivermarque Hotel on 5 February 2023 start from €123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Oaks Mackay Rivermarque Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Oaks Mackay Rivermarque Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Oaks Mackay Rivermarque Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Oaks Mackay Rivermarque Hotel?
Yes. Self-parking costs AUD 5.00 per day.
What are the check-in and check-out times at Oaks Mackay Rivermarque Hotel?
You can check in from 2 PM - 10:30 PM. Check-out time is 10 AM. Express check-out is available.
What is there to do at Oaks Mackay Rivermarque Hotel and nearby?
Oaks Mackay Rivermarque Hotel has an outdoor pool and a hot tub, as well as a fitness centre.
Are there restaurants at or near Oaks Mackay Rivermarque Hotel?
Yes, there's an on-site restaurant. The dining venue will be unavailable from 26 September 2022 to 28 February 2023 (dates subject to change). Nearby restaurants include Bing's Nomiya (4-min walk), Ban-na (4-min walk) and Roshni (5-min walk).
What's the area around Oaks Mackay Rivermarque Hotel like?
Oaks Mackay Rivermarque Hotel is a short 1-minute walk from Great Barrier Reef and 3 minutes' walk from Bluewater Lagoon. Our travellers say that the local area is very quiet.



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

Alice, 1-night trip
Verified guest review

4/10 Fair

Nancy B, 1-night trip
Verified guest review

8/10 Very good

Brett, 1-night business trip
Verified guest review

10/10 Exceptional

It felt like we had the place to ourself. It was a brilliant room opening straight to the pool.
Lindsay, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Leonard, 2-night trip
Verified guest review

10/10 Exceptional

Modern, well looked after. close to everything around town
Craig, 4-night business trip
Verified Expedia guest review

8/10 Very good

Sarah-Jane, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Adam, 1-night business trip
Verified guest review

10/10 Exceptional

Location was great. Secure parking a bonus and close to everything!
Samantha, 1-night romance trip
Verified Lastminute guest review

8/10 Very good

Dean Mervyn, 2-night romance trip
Verified Orbitz guest review