Sleep Inn & Suites and Conference Center Downtown, Indianapolis

The reason for my not great review is not the fact that the smoke alarm went of 3 times during one night but the customer service after that. I asked the front desk clerk about the problem and she said she would have the manager call me and give a partial refund. I am still waiting 4 days after checkout.

This Sleep Inn is perfect for those of us who have family in the nearby Methodist Hospital. Not only does it have comfortable beds, fridge, microwave, washer/dryer, and complimentary breakfast, but the bathrooms have plenty of counter space, shelving, make-up mirror, and good lighting. It is surprising how few hotels have these bathroom amenities. The staff has always been friendly and has worked with us when our plans gave changed due to hospital decisions at the last minute. I appreciate this hotel!

I have already written a positive review of my stay at Sleep Inn, but I have more to add. I needed to extend my stay several nights based on my husband's status at the hospital. The staff was very accommodating and made it my home away from home. When I finally got home, I realized I had left some clothes in my room. I assumed they were gone and didn't hold out much hope of getting them back. But I must commend the hotel staff for following through and contacting me that they were found and could even mail them to me. Unless you are wanting deluxe pool facilities, I wouldn't hesitate to recommend Sleep Inn for all-around excellence!

It was perfect for coordinating with my husband’s surgery. It was only a mile from Methodist Hospital and had a shuttle service there and back. Priced reasonably. Clean. Comfortable.

It's always a comfortable and convenient place to stay. My third time here and I am always impressed by the facility and staff, this is my go to whenever I am in Indianapolis. Thanks guys, keep up the great work.