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Hotel Madrid Tuxtla, Tuxtla Gutierrez

3-star3 stars
6ta Poniente Norte No. 175Col. Centro, Tuxtla GutierrezCHIS29000Mexico

3-star Tuxtla Gutierrez hotel with restaurant
  • Free full breakfast, free WiFi, and free parking
Very Good8.2
Great location
Fantastic service
Rather comfortable
Breakfast is average
156See all 156 reviews
From 35 reviewsTripAdvisor Traveller Rating

Hotel Madrid Tuxtla, Tuxtla Gutierrez

from $29
  • Double Room, 2 Double Beds
  • Triple Room
  • Quadruple Room
  • Double Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 28 rooms


  • Check-in time 3 PM-noon
  • Check-out time is noon
  • Express check-in
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 4 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available on request) *


  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
Working away
  • One meeting room
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Elevator/lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping

Special features


NOVELTY - This coffee shop specializes in local cuisine and serves breakfast only. Open daily.

Hotel Madrid Tuxtla, Tuxtla Gutierrez’s small print

Also known as

  • Hotel Madrid Tuxtla
  • Madrid Tuxtla
  • Hotel Madrid Tuxtla Gutierrez, Mexico - Chiapas

Optional extras

Rollaway beds are available for MXN 350.0 per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Madrid Tuxtla, Tuxtla Gutierrez


  • Marimba Park - 4 min walk
  • Tuxtla Guitierrez Central Square - 8 min walk
  • San Marcos Cathedral - 9 min walk
  • Plaza Bonampak Shopping Mall - 16 min walk
  • Coffee Museum - 18 min walk
  • Dr. Faustino Miranda Botanical Garden - 21 min walk
  • Jaime Sabinas Cultural Center - 21 min walk
  • Emilio Rabasa Theater - 26 min walk

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 42 min drive
  • Free self parking
  • Airport shuttle (surcharge)

Recent reviews

Very Good 8.2 From 156 reviews

Hotel Madrid Tuxtla, Tuxtla Gutierrez
Don't Stay in Tuxtla!
For the most part the staff was friendly and accomodating. They helped when we discovered there was no hot water, and they got it working. However, in the middle of the night we received a VERY creepy prank call in our room from a male. The front desk attendant was the only one who knew which room we were in. I'd hate to think it was him, but who knows? The area was very shady, dark, and put our nerves on high alert. I would not ever stay in Tuxtla again, or in this hotel.
A Traveler, us1 night trip with friends
Hotel Madrid Tuxtla, Tuxtla Gutierrez
Not very clean
Martin, us1 night family trip
Hotel Madrid Tuxtla, Tuxtla Gutierrez
Avoid! Smelly, noisy air conditioner, ugly area.
I was given a room with a window facing the inside of the hotel, like several of their rooms. This felt terribly claustrophobic. The air conditioner is VERY LOUD even with earplugs on. The corridor light is left on at night until past midnight, which means you can read your newspaper with all your lights off at night. Very uncomfortable. Also, just superficially clean: spots and hair in the bathroom and room make it actually gross. Lack of window facing out means it smells very moldy, and blankets smelled like a wet dog that rolled around cheese. No customer service: staff was rude. Breakfast was awful and consisted of one item: scrambled eggs. The best thing we did was leave the hotel and find a 3.5 big chain hotel (F. I.) that felt like real luxury in comparison. Trust me, splurge a few dollars more and be treated like royalty elsewhere.
A Traveler, us2 night trip with friends
Hotel Madrid Tuxtla, Tuxtla Gutierrez
Good price :)
Staff super friendly, helpful. Rooms are big & decoration is modern, Tv & cable actually work. They lets us check out an hr later (our flight was late in the afternoon) & they make sure we got a secure taxy driver. Free breakfast. Excellent for the price. The area is busy & streets are dirty but nothing to do with the hotel.
Paola, us1 night romance trip
Hotel Madrid Tuxtla, Tuxtla Gutierrez
Very Good8.0
Central, clean, modern hotel
Hotel Madrid Tuxtla is centrally located - a bit of a drive from the bus terminal, but taxis are inexpensive. The hotel is right next to Parque de la Marimba, so you can stroll up two blocks to listen to music and dance with the locals. The hotel itself is clean and modern, with strong WiFi signal in the rooms. The service is ok. The hotel listing currently says the hotel provides an airport "shuttle" for an extra charge, but that is inaccurate; the front desk will call a taxi for you. The neighborhood looks a little rough, but there are many dining and shopping options nearby and the central church is a quick stroll up the road. On Sunday you can hear the church bells frequently and the Ave Maria plays on a loudspeaker. Basically, if you want to be in the middle of it all but still enjoy comfort and cleanliness, Hotel Madrid is a good place to stay in TGZ.
A Traveler, us1 night romance trip

See all reviews

Hotel Madrid Tuxtla, Tuxtla Gutierrez

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