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Heston Hyde Hotel

Photo gallery for Heston Hyde Hotel

Bar (on property)
Front of property – evening/night
In-room safe, desk, laptop workspace, iron/ironing board
View from room

Overview of Heston Hyde Hotel

Heston Hyde Hotel

4.0 star property
Hounslow upmarket hotel with conference centre
7.4 out of 10 Good
7.4/10 Good

1,000 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking
North Hyde Lane, Hounslow, England, TW5 0EP
Main amenities
  • Daily housekeeping
  • Breakfast available
  • 24-hour room service
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Conference space
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Lift

Room options

About this area

What's nearby

  • In Heston
  • Twickenham Stadium - 11 min drive
  • Thames River - 9 min drive
  • Richmond Park - 12 min drive
  • Royal Botanic Gardens, Kew - 15 min drive
  • Hampton Court Palace - 20 min drive
  • Eventim Apollo - 15 min drive
  • Olympia Conference and Exhibition Centre - 16 min drive
  • Kensington High Street - 16 min drive
  • OVO Arena Wembley - 18 min drive
  • Westfield London Shopping Centre - 18 min drive

Getting around

  • Heathrow Airport (LHR) - 16 min drive
  • London (LTN-Luton) - 42 min drive
  • London (STN-Stansted) - 65 min drive
  • Gatwick Airport (LGW) - 67 min drive
  • London (SEN-Southend) - 80 min drive
  • London (LCY-London City) - 91 min drive
  • Southall Station - 4 min drive
  • Hayes & Harlington Station - 5 min drive
  • Isleworth Station - 5 min drive
  • Hounslow West Underground Station - 21 min walk


  • Farm Pizza - 6 min walk
  • Smoky Boys - 16 min walk
  • Mimi's - 17 min walk
  • Rita's Curry House - 3 min drive
  • Costa Coffee - 5 min drive

About this property

Heston Hyde Hotel

Heston Hyde Hotel puts you 4 mi (6.5 km) from Twickenham Stadium and 4.3 mi (6.9 km) from Thames River. Free perks include WiFi and self-parking. Fellow travellers say good things about the convenient parking and pool.


Danish, English, French, Hindi, Hungarian, Italian, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property


Contactless social distancing and check-out
Protective shields in place at main contact areas

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 303 rooms
  • Arranged over 3 floors


  • Check-in time from 3:00 PM until 6:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 24-hour room service

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (10760 square feet of space)


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Breakage deposit: GBP 50 per stay

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 10 for adults and GBP 5 for children

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per night


  • RV/bus/lorry parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Heston Hotel
Heston Hyde
Heston Hyde Hotel
Heston Hyde Hotel Hounslow
Heston Hyde Hounslow
Hotel Heston
Hotel Heston Hyde
Hyde Heston Hotel
Hyde Hotel Heston
Heston Hyde Hotel Hotel
Heston Hyde Hotel Hounslow
Heston Hyde Hotel Hotel Hounslow

Frequently asked questions

Does Heston Hyde Hotel offer free cancellation for a full refund?
Yes, Heston Hyde Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Heston Hyde Hotel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Heston Hyde Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Heston Hyde Hotel?
Yes, there's free self parking. Parking spaces may be limited. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Heston Hyde Hotel?
You can check in from 3:00 PM - 6:00 AM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Heston Hyde Hotel and nearby?
Recommended spots to visit include Twickenham Stadium (4 mi) and Westfield London Shopping Centre (9.1 mi), along with Natural History Museum (9.9 mi) and Kensington Palace (10.1 mi).







Staff & service




Property conditions & facilities




2/10 Poor

receive an email in the afternoon , informing no facilities available on site, no restaurant , bar , swimming pool , when turning up , security on the doors , lots of people milling about, when asked what is going on , advised that the Home Office had taken over the hotel, housing immigrants , this hotel should not be available to book
mark, 1-night business trip
Verified guest review

2/10 Poor

We wouldn’t return
There was a security breach so if you left your room you had to get staff to let you back in. We wouldn’t return.
Mr James, 1-night business trip
Verified guest review

4/10 Fair

It was very disappointing. There was no bar or restaurant service which we weren’t told about, so we had to go to the nearest pub to eat.This was a taxi ride there and back when we like to sit and enjoy the hotel which we have paid good money for. It was full of asylum seekers which we weren’t told about either. It was very intimidating and I felt too uncomfortable to get a breakfast as the asylum seekers were there getting theirs.
Sonia, 1-night trip
Verified guest review

10/10 Exceptional

Meysam, 1-night trip
Verified guest review

4/10 Fair

All facility services closed.
Used to use the hotel pre covid but since then the bar area and restaurant hasn’t been reopened. Staff say the Home office have taken over half the hotel, can only assume the reason which would explain the spa, restaurant and bar being closed. It’s ruined the hotel in my view. If you want to eat you go out or order takeaway and eat on your room. Staff helpful. My colleagues and I will not be staying there again until the home office are out with their ‘clients’ and the services are back open.
1-night business trip
Verified guest review

6/10 Good

Great hotel. Wedding function disturbs.
Regular user of this hotel. Current issue is there is no restaurant or bar open still for hotel users. However functions are still going ahead. Unfortunate stay this time, wedding function music could be heard until around 11.30pm. Bass vibrations through the floor. Hotel rooms, staff all high standard as per usual.
James, 1-night business trip
Verified guest review

2/10 Poor

Migrant Hotel
This hotel is currently being used by the Home Office to house migrants. I was not made aware if this at any point during the booking process or even when i arrived, they said facilities were closed due to covid which was a lie.
Ben, 1-night business trip
Verified guest review

6/10 Good

Hotel being used by home office.
This hotel is being used by the home office to house refugees. I assume this explains why all the facilities are closed such as pool, bar and restaurant. Lots of men walking around and quite noisy at night. Wasn't too bad for us but if I was a female single traveller it may not be an ideal place to stay. Staff were friendly enough though.
2-night trip
Verified guest review

2/10 Poor

Rachael, 1-night trip
Verified guest review

2/10 Poor

Asylum seeker hotel - no facilities open
This has to be the worst stay I have ever had in a hotel in the UK!!! It is advertised as 4* with leisure facilities a restaurant and bar. All of which are actually closed and will be for the foreseeable therefore your advertising is false. It has been turned into a hotel for asylum seekers and as such is over run with children and adults with nowhere to go. I had to get security to come out to the car park with me to move it and as people were sitting on my car and poking sticks in my tyres. Can I ask you to please take the images and descriptions of the facilities off your site as they are highly misleading when you have to go into property details (no one ever does) to see that all of the facilities are closed.
Lisa, 3-night business trip
Verified guest review