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Hotel Refugio Neptuno's

Photo gallery for Hotel Refugio Neptuno's

Front of property
Suite, 2 Bedrooms | Living room | Flat-screen TV
Egyptian cotton sheets, premium bedding, in-room safe, desk

Overview of Hotel Refugio Neptuno's

Hotel Refugio Neptuno's

3.0 star property
Boca Chica Beaux Arts hotel with outdoor pool

7.8/10 Good

160 verified guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Calle Duarte 17, Boca Chica, Santo Domingo, 15700

Room options

About this area

What's nearby

  • Boca Chica Beach - 5 min drive
  • Blue Mall - 52 min drive

Getting around

  • Santo Domingo (SDQ-Las Americas Intl.) - 14 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 44 min drive
  • Airport shuttle (surcharge)


  • Boca Marina - 2 min walk
  • Restaurante Italy & Italy - 7 min walk
  • Boat House - 7 min walk
  • Boca Breeze - 8 min walk
  • Frio - 9 min walk

About this property

Hotel Refugio Neptuno's

Hotel Refugio Neptuno's offers an airport shuttle (available 24 hours) for USD 30 per vehicle one-way. Guests can take a dip in the outdoor pool, and free perks include WiFi, self-parking and cooked-to-order breakfast daily. Other features include a terrace and a garden. Fellow travellers say good things about the helpful staff and airport.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 4 floors


  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 9 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • No cots (infant beds)


  • Pets stay for free (dogs and cats only, 1 per room)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby


  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An outdoor pool


  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized fridge/freezer


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel Refugio Neptuno's
Hotel Refugio Neptuno's Boca Chica
Refugio Neptuno's
Refugio Neptuno's Boca Chica
Neptuno`s Refugio Hotel Boca Chica
NEPTUNO'S REFUGIO Dominican Republic/Boca Chica
Hotel Refugio Neptuno's Hotel
Hotel Refugio Neptuno's Boca Chica
Hotel Refugio Neptuno's Hotel Boca Chica

Frequently asked questions

Does Hotel Refugio Neptuno's offer free cancellation for a full refund?
Yes, Hotel Refugio Neptuno's does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Refugio Neptuno's?
As of 9 Feb 2023, prices found for a 1-night stay for 2 adults at Hotel Refugio Neptuno's on 11 Feb 2023 start from $62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Refugio Neptuno's?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Refugio Neptuno's?
Yes, there's an outdoor pool. Guests have pool access from 8 AM to 10:00 PM.
Are pets allowed at Hotel Refugio Neptuno's?
Yes, cats and dogs stay free, with a limit of 1 per room.
Is parking offered on site at Hotel Refugio Neptuno's?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Hotel Refugio Neptuno's?
Yes, an airport shuttle is available. The charge is USD 30 per vehicle one-way.
What are the check-in and check-out times at Hotel Refugio Neptuno's?
You can check in from 3 PM - midnight. Check-out time is 1 PM.
Is there an on-site casino at Hotel Refugio Neptuno's?
No, this hotel doesn't have a casino, but Dream Casino Be Live Hamaca (22-min drive) and Atlantis World Casino (29-min drive) are both nearby.
What is there to do at Hotel Refugio Neptuno's and nearby?
Hotel Refugio Neptuno's has an outdoor pool and a garden.
Are there restaurants at or near Hotel Refugio Neptuno's?
Yes. Nearby restaurants include Restaurante Italy & Italy (7-min walk), Boat House (7-min walk) and Boca Breeze (8-min walk).
What's the area around Hotel Refugio Neptuno's like?
Hotel Refugio Neptuno's is a short 12-minute walk from Boca Chica Beach and 17 minutes' walk from La Matica Island.







Staff & service




Property conditions & facilities




10/10 Exceptional

Affordable quiet place to stay nearbay the harbor. Great breakfast, helpful staff.
Przemyslaw, 6-night trip
Verified guest review

10/10 Exceptional

Lines maria, 1-night trip
Verified guest review

8/10 Very good

Aldrin, 2-night trip
Verified Expedia guest review

2/10 Poor

Could not find
Renard, 1-night family trip
Verified Expedia guest review

8/10 Very good

Staff muy servicial y amigable. Buenos precios.
Loanes, 2-night romance trip
Verified Expedia guest review

6/10 Good

John, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Front desk personel the nigh guard excellent the maid
Francisco, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff. Super clean. Everything seems well maintained. High standards here. There is a safe in the room for valuables. Great pool. Room was great value compared to similar priced hotels in the DR. Walking distance to the beach. Cold AC. I came to try it out for one night but I liked it so much I extended it to 2 nights.
Mary, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Luis, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nuestra experiencia con ellos fue EXCELENTE Hicieron que me gustara el lugar en el momento en que puse un pie en el vestíbulo, mi prometido hizo el check-in un día antes de que yo llegara. Soy muy mala con los nombres creo que era YOMAY.. o ANATIVIDAD ella habla muy bien el ingles, creo que mientras manejaba hacia el estacionamiento ya sabia quien era yo, esa es la impresion que me dio. Nos alojamos allí por 5 noches en abril de 2022, aunque no estuvimos allí todo el día todos los días, pero aún así nos encantó nuestra estadía. Bonita propiedad, sus escaleras están hechas con vidrio, nuestra cama tenía un poco de sonido chirriante pero colchón cómodo, agua caliente, aire acondicionado, teníamos una hermosa vista de la piscina y el hotel en sí desde nuestro balcón. Me gusta donde está ubicado, no está demasiado expuesto ni demasiado adentro, está en el lugar correcto. Desde el EQUIPO DE RECEPCIÓN y EL EQUIPO DE LIMPIEZA hasta EL EQUIPO DE COCINA, los 2 muchachos de SEGURIDAD, el GUY DE JARDÍN, todos fueron amables y profesionales, lo que hizo que nuestros días allí. YOMAY.. me hizo probar algo en el menú que estaba bueno, pero no recuerdo lo que dijo que era. Sigan con el buen trabajo, especialmente el equipo de administración. ESPECIAL Gracias a YOMAY.. y ANATIVIDAD Creo que acababa de empezar el trabajo también NATHASHA aunque escuché que ya no está. No dude en confiarles su estadía, no se arrepentirá según mi experiencia, lo cual espero. no es caro pero cómodo
Claumer, 6-night romance trip
Verified Expedia guest review