Choose dates to view prices

Heikotel Hotel Windsor

Overview of Heikotel Hotel Windsor

Heikotel Hotel Windsor

3.5 star property
Hamburg-Barmbek hotel on waterfront

8.0/10 Very Good

48 verified guest reviews

Popular amenities

  • Free WiFi
  • Pet friendly
Werner-Otto-Straße 10, Hamburg, HH, 22179

Room options

About this area

What's nearby

  • In Hamburg-Barmbek
  • Hamburg City Hall - 21 min drive
  • Reeperbahn - 23 min drive
  • Miniatur Wunderland - 27 min drive
  • Elbe Philharmonic Hall - 24 min drive
  • Hagenbeck Zoo - 24 min drive
  • Fish Market - 15 min drive
  • Volksparkstadion - 30 min drive

Getting around

  • Hamburg Airport (HAM) - 11 min drive
  • Lübeck (LBC) - 58 min drive
  • Barmbek Station - 4 min drive
  • Hamburg-Wandsbek Station - 5 min drive
  • Hasselbrook Station - 6 min drive
  • Wandsbek-Gartenstadt U-Bahn - 11 min walk
  • Alter Teichweg U-Bahn - 21 min walk
  • Habichtstrasse U-Bahn - 24 min walk


  • Eis-Cafe Arktis - 4 min walk
  • Home Sweet Home - 4 min walk
  • La Grotta - 5 min walk
  • Crazy Croque - 8 min walk
  • Christoffer's Singin Tapas - 10 min walk

About this property

Heikotel Hotel Windsor

Heikotel Hotel Windsor puts you 6 mi (9.6 km) from Reeperbahn and 6.2 mi (10 km) from Miniatur Wunderland. Other features include a terrace and a garden. The property is just a short walk to public transportation: Wandsbek-Gartenstadt U-Bahn is 11 minutes away.


English, German

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 22 rooms
  • Arranged over 4 floors


  • Check-in time from 3:00 PM - 10:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 6:30 AM - 10:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs only)*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM

Traveling with children

  • Children stay free (see details)


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 1962
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas


  • Elevator


  • English
  • German

Room amenities

Be entertained

  • 80-cm LCD TV
  • Premium cable channels

Home comfort

  • Minibar
  • Espresso maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 18.50 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 12 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

Also known as

Heikotel Hotel Windsor
Heikotel Hotel Windsor Hamburg
Heikotel Windsor
Heikotel Windsor Hamburg
Heikotel Hotel Windsor Hotel
Heikotel Hotel Windsor Hamburg
Heikotel Hotel Windsor Hotel Hamburg

Frequently asked questions

Does Heikotel Hotel Windsor offer free cancellation for a full refund?
Yes, Heikotel Hotel Windsor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Heikotel Hotel Windsor?
This property confirms that guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Heikotel Hotel Windsor?
Yes, dogs are welcome. There's a charge of EUR 12 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Heikotel Hotel Windsor?
Sorry, there's no onsite parking at Heikotel Hotel Windsor.
What are the check-in and check-out times at Heikotel Hotel Windsor?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Heikotel Hotel Windsor?
No, this hotel doesn't have a casino, but Casino Esplanade (11-min drive) and Casino Reeperbahn (14-min drive) are both nearby.
What is there to do at Heikotel Hotel Windsor and nearby?
Heikotel Hotel Windsor has a garden.
Are there restaurants at or near Heikotel Hotel Windsor?
Yes. Nearby restaurants include Eis-Cafe Arktis (4-min walk), Home Sweet Home (4-min walk), and La Grotta (5-min walk).
What's the area around Heikotel Hotel Windsor like?
Heikotel Hotel Windsor is located on the waterfront in Hamburg-Barmbek. Popular attractions include Fish Market, which is 15 minutes away by car.



Very Good




Staff & service




Property conditions & facilities


4/10 Fair

Unhappy Stay
WiFi is only available to check emails or social media so I missed an important video video conference. There is no staff on site after late afternoon. The emergency number they give you goes to the closed reception area.
1-night trip
Verified guest review

10/10 Exceptional

Very nice comfortable hotel, first class service and friendly helpful staff. Would recommend to anyone visiting Hamburg.
Verified guest review

8/10 Very Good

1-night trip
Verified guest review

10/10 Exceptional

Ein toller Aufenthalt.
Es war ein sehr schöner Aufenthalt im Heikotel Hotel Windsor. Schönes großes Zimmer mit tollem Bad. Auch ohne Frühstücksbuffet wegen Corona, waren wir begeistert. Bushaltestelle direkt vorm Haus und Parkplatz hinterm Haus. Der gesamte Aufenthalt lief ohne jeglichen Kontakt zum Personal, der Check in war mit einem Automaten ohne Komplikationen zu bewältigen. Vielen Dank.
Nico, 3-night trip
Verified guest review

8/10 Very Good

1-night trip
Verified guest review

6/10 Good

Abends gegen 18 Uhr ein Check in über Nachtschalter,wo wir darauf hingewiesen wurden,dass wir das Frühstück noch hinzubuchen sollen (war eigentlich im Preis enthalten). Den WLAN Schlüssel soll man an der Rezeption erhalten. Die hatte ja nun schon geschlossen. Die Zimmer wurden außerdem so für die Internetseite fotografiert,dass es überhaupt nicht mit der Realität vereinbar ist. Im Allgemeinen waren wir nicht zufrieden. Vor allem nicht für knapp über 100€/Nacht.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Maximilian, 1-night trip
Verified guest review

8/10 Very Good

Roswitha, 2-night trip
Verified guest review

10/10 Exceptional

goed en rustig hotel
3-night family trip
Verified guest review

8/10 Very Good

Wenig Komfort, aber ansonsten top!
Das Hotel ist sauber, praktisch und ausreichend, wenn man nicht viel Komfort erwartet. Service super nett. Dass ein Late Check Out, der schon um 13 Uhr ist (bei anderen Hotels eher so 15 Uhr) 20 Euro Aufpreis kostet, finde ich zu viel. Die Hälfte wäre okay. Ansonsten alles gut!
Kathrin, 1-night business trip
Verified guest review