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The Aqua

Photo gallery for The Aqua

Exterior
Triple Room | In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi
Family Room | In-room safe, iron/ironing board, free WiFi

Overview of The Aqua

The Aqua

3.0 star property
Portland beach hotel with restaurant, bar/lounge

7.8/10 Good

158 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Restaurant
  • Bar
Map
Castletown, Portland, England, DT5 1BD

Room options

About this area

What's nearby

  • Weymouth Beach - 19 min drive
  • Durdle Door - 51 min drive

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 78 min drive
  • Bristol International Airport (BRS) - 97 min drive
  • Weymouth Station - 17 min drive
  • Upwey Station - 22 min drive
  • Dorchester South Station - 28 min drive

Restaurants

  • The Blue Fish - 12 min walk
  • The Cove House Inn - 14 min walk
  • Quiddles - 17 min walk
  • The George Inn - 4 min drive
  • Crab House Café - 5 min drive

About this property

The Aqua

Enjoy your visit to Portland with a stay at The Aqua. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Fellow travellers like the helpful staff and breakfast.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests must contact the property in advance for check-in instructions; access will be through a private entrance
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booking after 4 PM for check-in on the same day must contact this property to confirm the reservation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (fees apply)
  • On-site parking is limited
  • Free off-site parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

What to do

  • Discount at nearby fitness centre

Working away

  • Meeting room
  • Conference centre

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Television

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This café serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Renovations and closures

The property is closed between 22 December and 3 January.

Parking

  • Self-parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Policies

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Aqua Hotel Portland
Aqua Hotel
The Aqua Hotel
The Aqua Portland
The Aqua Hotel Portland

Frequently asked questions

Is The Aqua currently open?
The property is closed between 22 December and 3 January.
Does The Aqua offer free cancellation for a full refund?
Yes, The Aqua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Aqua?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Aqua?
Sorry, pets aren't allowed.
Is parking offered on site at The Aqua?
Yes, there's self parking on site (charges apply). Parking spaces may be limited.
What are the check-in and check-out times at The Aqua?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 10:00 AM.
Are there restaurants at or near The Aqua?
Yes, there's an on-site restaurant. Nearby restaurants include The Blue Fish (12-min walk), The Cove House Inn (14-min walk) and The George Inn (2 mi).
What's the area around The Aqua like?
The Aqua is a short 1-minute walk from Weymouth Bay and 5 minutes' walk from Portland Castle. Travellers recommend the hotel for its walkable location.

Overall score and ratings

7.8

Good

8.6/10

Cleanliness

8.5/10

Staff & service

7.4/10

Amenities

7.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Fine for an overnight stay in nice area
Colin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

michael, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not too bad
Hotel is in a secluded location but is quiet and easy to get to free parking with limited spaces. Lots of activities nearby and places to visit. The hotel exterior looks old but the interior is all modern the room seem to be newly modernised although the beds are are soft and bouncy. Service was ok there is a really cute receptionist. Install a carbon monoxide alarm in there is a kettle in the room with tea and coffee but no biscuits. The shower is a beard too cumbersome to use the water didn't appear to get too hot. Breakfast was a full English but disappointing to see there was no pastries or cakes.
Ian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The aqua Hotel
Used as a base whilst working locally
Rupert, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

The stay was nice The breakfast needs more variety as it was buffet, no choice of eggs only scrambled No offer of porridge. Staff need to interact with the guests more Not much heat from the radiator even tho it was on full
Anne, 3-night family trip
Verified Hotels.com guest review

6/10 Good

John, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

s, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Halifax, 2-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

8/10 Very good

John, 4-night trip
Verified Hotels.com guest review