Small room with access to transport, food, shopping & tourist sights. We only saw staff when dropped the key off to check out. This place is great for short stays in Hong Kong when you have limited luggage as the lifts only hold 5 people, 3 at a pinch with luggage. We were here for a conference & having access to the metro pretty much right outside the door was perfect. The ac worked well & was needed in unseasonably warm mid November, the room itself was quiet only noise heard was when other guests came in through the sercurity door before going to their room, then it was all quiet again. There are so many food options you could eat from a different cuisine each day. Although breakfast options were limited to fast food, Starbucks and local breakfast. Overall a good place to stay for short visits, will check Panda hostels next time we need a short stay in Hong Kong.