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1 room, 2 adults
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Casa Heinrich Guesthouse, Zurich

3 stars
Heinrichstrasse 68ZurichZH8005Switzerland, ‏‎800-491-6126
Good3.0 / 5
Location
Great location
Service
Service is poor
Breakfast
Bad breakfast
50See all 50 Hotels.com reviews
From 142 reviewsTripAdvisor Traveller Rating

Casa Heinrich Guesthouse, Zurich

Hotel Info: 866-539-8117

  • Classic Single Room
  • Classic Double Room
  • Business Single Room
  • Business Double Room
  • Business Double Room
  • Classic Suite

At a glance

Key facts

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-9:30 PM
  • Check-out time is Noon
  • Express check-in/out
The front desk is open daily from 10 AM - 10 PM
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Restrictions apply *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Casa Heinrich
  • Casa Heinrich Guesthouse
  • Casa Heinrich Guesthouse Apartment
  • Casa Heinrich Guesthouse Apartment Zurich
  • Casa Heinrich Guesthouse Zurich

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property does not have elevators.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 2.5 per person, per night. This tax does not apply to children under 2 years of age.

Optional extras

Rollaway beds are available for an additional charge

Cribs/Infant beds are available for CHF 30 per night

Pets are allowed for an extra charge of CHF 30 per pet, per night

In the hotel

Food and drink
  • Bar/lounge
  • Coffee/tea in a common area
Services
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Garden

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils

Casa Heinrich Guesthouse, Zurich’s small print

Also known as

  • Casa Heinrich
  • Casa Heinrich Guesthouse
  • Casa Heinrich Guesthouse Apartment
  • Casa Heinrich Guesthouse Apartment Zurich
  • Casa Heinrich Guesthouse Zurich

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property does not have elevators.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 2.5 per person, per night. This tax does not apply to children under 2 years of age.

Optional extras

Rollaway beds are available for an additional charge

Cribs/Infant beds are available for CHF 30 per night

Pets are allowed for an extra charge of CHF 30 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 50 reviews

Casa Heinrich Guesthouse, Zurich
Excellent4.0 / 5
The hotel has limited office hours. Only open from 10:30am-2pm and 3PM-8PM. When we came in to try for an early check in, we did see they allowed for luggage storage, which obviously you can only retrieve during their office hours. Luckily for us, one of our rooms wasn't used the night before, so we were allowed to checkin early and freshen up before we toured for the day. We had 2 rooms...one on the 1st floor and one on the 4th floor. My suggestion would be to try to get a room on the 1st floor as they have no elevator and the haul to the 4th floor can be quite the effort. Both rooms were clean and comfortable with a queen sized mattress in both "double" rooms. They were equipped with a small kitchenette that included a small refrigerator. The bathrooms in both were both relatively modern and clean...however room 402 had a broken shower head holder. That didn't bother me too much but I didn't get to report at checkout since I left before their office hours. Also, rooms have no ac and wifi is super spotty...so good luck with that! We were only able to get connected 1 device out of 5. Our weather was cool enough we didn't need ac but I can imagine if it was any warmer, those rooms can get uncomfortable. Other than that, our 1 night stay was comfortable and clean and enough for our needs. Would definitely recommend to others and use Casa Heinrich again if I am ever travelling there again.
1 night family trip
Casa Heinrich Guesthouse, Zurich
Fair2.0 / 5
DON'T EXPECT ANYONE IN THE LOBBY/HELP DESK
We arrived at 9 pm and there was NO ONE in the lobby. It was CLOSED. There was a sign on the door saying to call a number. HELLOOO?? if we are tourists, what makes you think I can make calls inside of Switzerland? My cell phones are off! We had to find a restaurant and beg the owner to make the call for us. He was kind enough to call for us, we finally got a code where we could get a key. It tooks us 10 min. to figure out how to open the door with the key because you have to put in some codes. The next morning we left at 8:30 am for a tour and there was still NO ONE in the lobby. Closed!... We came back and still no one in the lobby. We left the next morning and still NO ONE. Closed!... Unbelievable! If you want to stay here be prepared to arrive in the morning, i guess?... well, honestly can't even tell you what time you'll find someone in the lobby. They don't clean your room. The sink was stopped. The only good thing was the location, close to the train station.
2 night romance trip
Casa Heinrich Guesthouse, Zurich
Good3.0 / 5
Good location very clean , hi speed internet
I stayed there couple days, it was easy to find, a great location 5 minutes walking to the main station and the national Museum. The WiFi was great, it was very fast , i was able to upload pics and videos on YouTube and face-book. the down side is the front desk only open for limited hours. no breakfast and the room is kinda tight.
2 night trip
Casa Heinrich Guesthouse, Zurich
Poor1.0 / 5
Guesthouse reception closed without warning!!
On arrival, the guesthouse reception was shut and I was later told that urgent redecorating was needed to be done to the front reception. Yet in the 20 hours I was there no decorative work was done and yet the front door remained permanently locked. I did manage to speak to someone who demonstrated a lack of professionalism in dealing with these unacceptable circumstances. I felt that all guests were treated shamefully as there were no contingency plans. Had I known this was going to happen, I would never have stayed there. Guests received no warning so alternative arrangements could be made. I was forced to stay there because the room had already been paid for! I would not recommend this guesthouse to anyone.
1 night romance trip
Casa Heinrich Guesthouse, Zurich
Good3.0 / 5
Fair location and price
Room is small. Tidy and clean. Do not expect any service.
2 night romance trip

See all reviews

Casa Heinrich Guesthouse, Zurich

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