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All properties in Bintan, Bintan, Riau Islands, Indonesia

The Sanchaya

5-star beachfront resort with outdoor pool, near Lagoi Bay Beach

  • Free WiFi and free parking
From
$615

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 / 80Beach
9.6.Exceptional.
  • Second year in a row visiting and there is definitely some wear and tear in the rooms…

    Nov 20, 2019

  • Fantastic but very overpriced

    Mar 14, 2019

See all 59 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 30 guestrooms
  • Housekeeping (on request)
  • On a private beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Free ferry terminal shuttle

Feel at home

  • Cribs/infant beds (surcharge)
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels

What’s around

  • On a private beach
  • Lagoi Bay Beach - 21 min walk
  • Lagoi Bay Lake - 34 min walk
  • Ria Bintan Golf Club - 6 mi / 9.6 km
  • Gunung Bintan - 19.4 mi / 31.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite
  • Villa (Lawan Thai)
  • Sanchaya Suite
  • Villa, 2 Bedrooms
  • Family Villa (Leelawadee)
  • Villa, 4 Bedrooms

Location

  • On a private beach
  • Lagoi Bay Beach - 21 min walk
  • Lagoi Bay Lake - 34 min walk

What’s around

Landmarks

  • On a private beach
  • Lagoi Bay Beach - 21 min walk
  • Lagoi Bay Lake - 34 min walk
  • Ria Bintan Golf Club - 6 mi / 9.6 km
  • Gunung Bintan - 19.4 mi / 31.2 km

Getting around

  • Changi Airport (SIN) - 29.4 miles/47.2 km
  • Batam Batu Besar (BTH-Hang Nadim) - 19 miles/30.5 km
  • Airport shuttle (surcharge)
  • Free ferry terminal shuttle

At a glance

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property offers shuttle service to and from Bintan Ferry Terminal only. Contact the property at least 3 days in advance of arrival to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*
  • Free ferry terminal shuttle*

Parking

  • Free onsite self parking
  • Free onsite valet parking
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Barbecue grills

Things to do

  • On private beach
  • Free beach cabanas
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Free bicycles on site
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Beach sun loungers
  • Pool umbrellas
  • Beach umbrellas
  • Beach towels

Working away

  • Conference space
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2015
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • Chinese
  • Dutch
  • English
  • French
  • Indonesian
  • Italian
  • Romanian
  • Swedish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Egyptian-cotton sheets
  • Pillowtop mattress

Things to enjoy

  • In-room massage available
  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Netflix
  • Premium TV channels
  • IPad

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including reflexology.

Dining

The Dining Room - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Tasanee Grill - This beachfront restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

The Bar - This bar overlooks the ocean and pool. Open daily.

Decanter Wine Cellar - This wine bar overlooks the garden. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Small print

Also known as

  • Sanchaya Hotel Lagoi
  • The Sanchaya Resort
  • The Sanchaya Bintan
  • The Sanchaya Resort Bintan
  • Sanchaya Lagoi
  • The Sanchaya Bintan Island/Lagoi
  • Sanchaya Hotel Bintan
  • Sanchaya Hotel
  • Sanchaya Bintan
  • Sanchaya
  • Sanchaya Resort Bintan
  • Sanchaya Resort

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for IDR 1512500 per night

Cribs/Infant beds are available for IDR 333000 per stay

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Policies

Pool access available from 8:00 AM to 9:00 AM.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Gala Dinner on 25 January per adult: IDR 1318000
  • Gala Dinner on 25 January per child: IDR 660000 (from 4 to 11 years old)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Sanchaya does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 AM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 11:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include Kampoeng Nelayan (6.4 mi), Bintan Layer Cakes (6.4 mi), and Hawker centre (6.5 mi).
  • Yes, an airport shuttle is available.
  • Have fun with onsite activities like archery, volleyball, and beach yoga. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a private beach and a 24-hour fitness center. The Sanchaya also has spa services and a picnic area, as well as a garden.
9.6.Exceptional.
  • 10.0.Exceptional

    Amazing Place, your booking for Bintan

    Service and staff are amazing. They really take care of all your needs and are really kind and handy. Special thanks to the Manager and the Chef. All The Sanchaya and its decoration are wonderful. Rooms are lovely, complimentary minibar is a nice plus. The infinity pool is great, really spacious and amazing view. The beach is okay, I know they make a great effort to keep it as clean as possible but if you walk away from the Hotel, especially on the afternoons, you can see the pollution problem of the South East Asian's beaches which is really sad. I understand that there's no much The Sanchaya alone can do with this, is more a cultural/political problem. As a suggestion/improvement wifi didn't work quite well in the room; food/drink prices are a bit high in comparison to other Asian luxury beach resorts.

    Michael, 3 night romance trip, Feb 2, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent and efficient service. Foood is great too!!

    1 night trip, Oct 12, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Service is the highlight of this hotel. Very attention to detail: From providing towels/water at the pool as soon as they see you, cleaning the room frequently when you are out, to meeting your special requests. I will definitely return to this hotel if i come back to bintan

    1 night romance trip, Feb 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Sanchaya is a beautiful property with impeccable service. Even with two young children they made our stay so very enjoyable. From the vip lounge at the ferry terminal to the very kind staff we loved our stay at the Sanchaya!

    3 night trip, Dec 17, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Perfect getaway

    Very comfortable, staff is all very courteous & helpful. Only issue I faced was the lack of shower pressure and hot water.

    2 night family trip, Nov 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I'd read the glowing reviews before going but it still seemed hard to believe such a fabulous resort could be only a ferry ride away (we live in Singapore). Well, I'm delighted to say that The Sanchaya not only lived up to the hype but exceeded our expectations. It's a truly beautiful and luxurious resort: fabulous pool, lovely beach and gorgeous suite with a host of amenities provided including free healthy snacks and beverages in the room that were topped up daily. With only 29 suites and villas it never felt crowded and the service was outstanding. The staff are the highlight of the resort, service is highly personalised (they remembered our favourite drinks, what we liked to eat etc), did everything possible to make our stay amazing and were so kind and helpful. Wish I could give them a 6 star rating instead! We are already planning our next visit, very lucky to live so close! :)

    4 night romance trip, Oct 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful property. Excellent food and service . But really nothing much to do except swimming in the pool and chill and get some sun. Great cocktails

    Jonathan, 2 night trip with friends, Sep 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect property & friendly staff

    Will visit and stay longer for next visit.

    Alice, 1 night romance trip, Aug 28, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Overall is amazing except the pillows were too soft, I got my neck pain after the stay.

    1 night family trip, Jun 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good stay at Sanchaya

    Generally amazing. But some aspects of the hotel property looks a bit jaded. In my room, the mobile shower head came loose; the coffee machine didn't work as well as other brands. When checking in elders, artisans must take time and explain slowly how complex things work...shower, Apple TV connections. We had to call assistance for these.

    Kuharajahsingam, 3 night romance trip, Jun 7, 2019

    Verified Hotels.com guest review

See all 59 reviews