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All properties in Bintan, Riau Islands, Indonesia
1 room, 2 adults

The Sanchaya, Bintan

5-star5 stars
Great for familiesThis property has good facilities for families.
Jalan Gurindam Duabelas, Plot 5, Lagoi Bay, Bintan, Bintan Island, 29155, Indonesia

5-star beachfront resort with outdoor pool, near Lagoi Bay Beach
  • Free cooked-to-order breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Service
Fantastic service
Bar
Bar is awesome
Food
Delicious food
Value
Value for money could be better

The Sanchaya, Bintan

from $799
  • Junior Suite
  • Villa
  • Sanchaya Suite
  • Villa, 2 Bedrooms
  • Family Villa
  • Villa, 4 Bedrooms

What’s around The Sanchaya, Bintan

Top spots nearby

Recommended by this property

  • Plaza Lagoi (17-minute walk)
  • Lagoi Bay Beach (17-minute walk)
  • Lagoi Bay Lake (20-minute walk)
  • Ria Bintan Golf Club (33-minute walk)
  • Gunung Bintan (8.5 mi / 13.7 km)

Getting around

  • Singapore (SIN-Changi) - 29.4 miles/47.2 km
  • Batam Batu Besar (BTH-Hang Nadim) - 19 miles/30.5 km
  • Airport shuttle (surcharge)
  • Free ferry terminal shuttle

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon
  • Express check-in
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. This property offers shuttle service to and from Bintan Ferry Terminal only. Contact the property at least 3 days in advance of arrival to make arrangements. Contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

  • Free ferry terminal shuttle *

Parking

  • Free valet parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free cooked-to-order breakfast daily
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Barbecue grills
Things to do
  • On private beach
  • Free beach cabanas
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Free bicycles on site
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Beach sun loungers
  • Pool umbrellas
  • Beach umbrellas
  • Beach towels
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built - 2015
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Library
Accessibility
  • In-room accessibility
Languages Spoken
  • Chinese
  • Dutch
  • English
  • French
  • Indonesian
  • Italian
  • Japanese
  • Swedish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Egyptian-cotton sheets
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Netflix
  • Premium TV channels
  • IPad
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

The Dining Room - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Tasanee Grill - This beachfront restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

The Bar - This bar overlooks the ocean and pool. Open daily.

Decanter Wine Cellar - This wine bar overlooks the garden. Open daily.

The Sanchaya, Bintan’s small print

Also known as

  • Sanchaya Hotel Lagoi
  • The Sanchaya Resort
  • The Sanchaya Bintan
  • The Sanchaya Resort Bintan
  • Sanchaya Lagoi
  • The Sanchaya Bintan Island/Lagoi
  • Sanchaya Hotel Bintan
  • Sanchaya Hotel
  • Sanchaya Bintan
  • Sanchaya
  • Sanchaya Resort Bintan
  • Sanchaya Resort

Policies

  • Pool access available from 8:00 AM to 9:00 AM.
  • This property does not have elevators.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • Gala Dinner on 25 January per adult: IDR 1318000
    • Gala Dinner on 25 January per child: IDR 660000 (from 4 to 11 years old)

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Rollaway beds are available for IDR 1512500 per night

    Cribs/Infant beds are available for IDR 333000 per stay

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Exceptional 9.6 From 65 reviews

    Exceptional 10.0
    Amazing Place, your booking for Bintan
    Service and staff are amazing. They really take care of all your needs and are really kind and handy. Special thanks to the Manager and the Chef. All The Sanchaya and its decoration are wonderful. Rooms are lovely, complimentary minibar is a nice plus. The infinity pool is great, really spacious and amazing view. The beach is okay, I know they make a great effort to keep it as clean as possible but if you walk away from the Hotel, especially on the afternoons, you can see the pollution problem of the South East Asian's beaches which is really sad. I understand that there's no much The Sanchaya alone can do with this, is more a cultural/political problem. As a suggestion/improvement wifi didn't work quite well in the room; food/drink prices are a bit high in comparison to other Asian luxury beach resorts.
    Michael, us3 night romance trip
    Exceptional 10.0
    Such a memorable stay!
    From the moment we arrived at the Ferry Terminal in Singapore, we were impressed with the Sanchaya. Upon arrival to the terminal in Bintan, they greeted us and quickly took us to the waiting lounge, which is so comfortable and beautiful. The resort is gorgeous, the rooms are comfortable, and every single staff member is warm, friendly, and very welcoming. Our only regret is that we didn't stay longer. This is the place to stay on your visit to Bintan! To the team at The Sanchaya, thank for for the wonderful memories. We hope we can come back!
    Antony, us1 night romance trip
    Exceptional 10.0
    A truly special place.
    Simply Amazing. few rooms, few guests make for a very intimate experience. If you are enjoy design, but traditional, luxurious yet timeless modern - this place is an experience. The quality of design, the details in the flooring, the room items and even the most impressive in the game room, bar room and common areas. Recommendation: The hotel recommends (if you are taking the ferry from Singapore) to book the Emerald Class ticket. I suggest this - when we arrived at the ferry both times, the crowd for the ground level was insane. The 2nd class has to wait for emerald to deborah, luggage is handled with personal care. The ferry itself is underwhelming but the premium is worth it for easy and comfort from chaos. Improvements: 1) the mall or local areas in walking distance - as a fact though there are no real reason to leave the property - are challenging 2) this is overwhelming nit picking, and is more likely a result of our own personal preferences, we prefer to take the check for restaurants, bars when our tables are cleared. We felt a longer wait to be able to leave.
    George, us2 night romance trip
    Very Good 8.0
    Perfect getaway
    Very comfortable, staff is all very courteous & helpful. Only issue I faced was the lack of shower pressure and hot water.
    sg2 night family trip
    Exceptional 10.0
    Beautiful property. Excellent food and service . But really nothing much to do except swimming in the pool and chill and get some sun. Great cocktails
    Jonathan, sg2 night trip with friends

    The Sanchaya, Bintan

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