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Sunway Lost World Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
Exotic Twin Room | In-room safe, free WiFi, bed sheets
Exotic King Room | In-room safe, free WiFi, bed sheets

Overview of Sunway Lost World Hotel

Sunway Lost World Hotel

3.5-star property
Family-friendly hotel in Ulu Kinta with water park and spa

7.8/10 Good

433 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • 24/7 front desk
Map
No 2, Persiaran Lagun Sunway 1, Sunway City, Ipoh, Perak, 31150

Room options

About this area

What's nearby

  • In Ulu Kinta
  • Aeon Station 18 - 27 min drive

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 20 min drive
  • Ipoh Railway Station - 20 min drive

Restaurants

  • Foods Project Cafe - 7 min walk
  • The Pomelo - 12 min walk
  • Citrus Wine & Dine - 3 min drive
  • Thai Mookata Steamboat - 4 min drive
  • BFB restaurant - 4 min drive

About this property

Sunway Lost World Hotel

When visiting Ipoh, Sunway Lost World Hotel is a great choice to consider. Guests can take a dip in the outdoor pool and visit the spa to be pampered with massages, aromatherapy or hydrotherapy. A water park, a hot tub and a children's pool are other highlights. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 154 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Travelling with children

  • Children stay for free (see details)
  • Water park access (surcharge)
  • Children's pool

What to do

  • Cave exploring nearby
  • Kayaking nearby
  • Zip-lining nearby
  • Hot springs nearby

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Water park access (surcharge)
  • Full-service spa
  • Hot tub
  • Water slide

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • English
  • Malay

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Crustal Spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a spa tub and a steam room. There are hot springs/mineral springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MYR 121.90 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Sunway Lost World Hotel Ipoh
Sunway Lost World Ipoh
Sunway Lost World
Sunway Lost World Hotel Ipoh
Sunway Lost World Hotel Hotel
Sunway Lost World Hotel Hotel Ipoh

Frequently asked questions

Does Sunway Lost World Hotel offer free cancellation for a full refund?
Yes, Sunway Lost World Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sunway Lost World Hotel?
As of 31 January 2023, prices found for a 1-night stay for 2 adults at Sunway Lost World Hotel on 12 February 2023 start from €70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sunway Lost World Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sunway Lost World Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sunway Lost World Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sunway Lost World Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Sunway Lost World Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Sunway Lost World Hotel and nearby?
Have fun with nearby activities such as kayaking and zip-lining. Additional recreation nearby includes hot springs and cave exploring. Indulge in a treatment at the spa and soothe your senses in the hot tub. Sunway Lost World Hotel also has a water slide and spa services, as well as a garden.
Are there restaurants at or near Sunway Lost World Hotel?
Yes. Nearby restaurants include Foods Project Cafe (7-min walk), The Pomelo (12-min walk) and Citrus Wine & Dine (2 mi).

Reviews

7.8

Good

7.7/10

Cleanliness

7.9/10

Staff & service

7.5/10

Amenities

7.3/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent location, great staffs. Will stay again.
Excellent hotel just directly at the Lost World Theme Park. We stayed for 2 nights. It was just so convenient to walk over to the theme park and back after playing on the rides and water areas. The breakfast area is over at the theme park entrance as well and that was really convenient. Breakfast was ok, although it could have been better with more variety etc. The toaster machine was rather slow and a long queue started to form. They could have just left the hardboiled eggs in a tray for guests to pick up, rather than having us to wait to ask the staff for it as they were so busy cooking the eggs. Another grouse was that there wasn't any sheltered linkway from the hotel to the theme park as it was raining on one of the days that we were there and we had to run back to the hotel in the rain. The service was excellent and the staffs were so helpful and friendly to the guests. There is a MacDonald's nearby that had recently started operating 24 hrs. It was good as there wasn't any eateries inside the theme park after 9pm and the last order at the hotel was 1030pm. Had placed a RM200 deposit using my (prepaid) Youtrip card. And the money was locked in. Had to wait till 7 days before they released the money and I could use the RM200 which my trip was over by then. Was a bummer as I didn't have much cash on me and the Youtrip card was my only source of funds (apart from CC). My advice would be to just use a RM100 cash deposit or a dormant credit card for the deposit.
Siow Har, 2-night trip
Verified Hotels.com guest review

8/10 Very good

song yee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Overall good. Only for breakfast the location a bit far
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joanne, 2-night trip
Verified Hotels.com guest review

6/10 Good

NIK MOHD RUIZ, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Only shower and sleep
The property itself is quite good, and just across from the theme park. What surprised us, as we checked in at 7 pm or so, there were no restaurants on prem or anywhere walkable distance. No room service either. We were told to 'Grab'. The hotel is basically a place to shower and sleep after the activities at the park.
raman, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nornatasha, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tey, 1-night trip
Verified Hotels.com guest review

8/10 Very good

AHMAD SUKRI, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

The add on of hotspring is good indeed. Room was average.
JordanLim, 1-night romance trip
Verified Expedia guest review