Guests
All properties in Isla Mujeres, Quintana Roo, Mexico

Hotel Xbulu-Ha

City-center hotel within easy reach of Norte Beach

  • Free WiFi
From
$60

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Junior Studio Suite - Living Area
  • Junior Studio Suite - Living Area
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 74
1 / 74Lobby Sitting Area
Av. Guerrero 4, Isla Mujeres, 77400, QROO, Mexico
9.0.Superb.
  • Hotel is located on the quiet side of downtown and one block from the east beach. It's a…

    Jan 2, 2022

  • Cheap little hotel. Nothing special, very close to everything. Staff super friendly.…

    Oct 29, 2020

See all 122 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Dining options
Quiet
  • Parking available
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 22 guestrooms
  • Daily housekeeping
  • Near the beach
  • Beach towels
  • Air conditioning
  • Library

For families

  • Free cribs/infant beds
  • Private bathroom
  • Daily housekeeping
  • Hair dryer
  • Cable TV service
  • LCD TV

What’s around

  • Heart of Isla Mujeres
  • Norte Beach - 5 min walk
  • Costa Occidental de Isla Mujeres National Park - 6 min walk
  • Garrafon Natural Reef Park - 15 min walk
  • Miguel Hidalgo - 2 min walk
  • Parador Fotográfico - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 1 Double Bed
  • Deluxe Double Room
  • Junior Studio Suite
  • Senior Suite Lower Floor
  • Standard Double Room (2 beds)

What’s around

Landmarks

  • Heart of Isla Mujeres
  • Norte Beach - 5 min walk
  • Costa Occidental de Isla Mujeres National Park - 6 min walk
  • Garrafon Natural Reef Park - 15 min walk
  • Miguel Hidalgo - 2 min walk
  • Parador Fotográfico - 3 min walk
  • Isla Mujeres Ferry Terminal - 5 min walk
  • Aztlán Galería - 5 min walk
  • Cocal Beach - 6 min walk
  • Crayola House - 41 min walk
  • Punta Sur - 4.8 mi / 7.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 104 min drive
map
See on map
Av. Guerrero 4, Isla Mujeres, 77400, QROO, Mexico

At a glance

Hotel size

  • This hotel has 22 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 7 AM - midnight. Front desk staff will greet guests on arrival.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free offsite parking within 16 ft
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Microwave in a common area

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2007
  • Designated smoking areas (fines apply)
  • Library
  • Television in common areas

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cash deposit: USD 25 per stay

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a security system and window guards on site.

This property accepts credit cards and cash.

Also known as

  • Hotel Xbulu-Ha
  • Hotel Xbulu-Ha Isla Mujeres
  • Hotel Xbulu-Ha Hotel Isla Mujeres
  • Hotel Xbulu-Ha Isla Mujeres
  • Xbulu-Ha
  • Xbulu-Ha Isla Mujeres
  • Hotel Xbulu Ha
  • Hotel Xbulu-Ha Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hotel Xbulu-Ha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include Asia Caribe (3-min walk), Fredy (3-min walk), and Minino's (4-min walk).
  • No, this hotel doesn't have a casino, but PlayCity Casino (8.4 mi) and Royal Yak Casino and Sports Book (9.2 mi) are both nearby.
  • Have fun with nearby activities like cycling, boat tours, and scuba diving. Additional recreation nearby includes ecotours.
9.0.Superb.
  • 4.0.Fair

    Roaches

    room is decent and clean looking .. good location 10 min walk to the beach .. had ants in the room ask them to spray, after he sprayed bug spray roaches started coming out in all I saw 3 or 4.. 3 of them died I have a pic of the dead ones.. when i complained they offered nothing not even a sorry and I was told it’s just the way it is on the island, then finally she offered a new room .. it was the same exact room right next door .. Not good enough I told them I wanted a refund for remaining 3 days on my booking in which they refused telling me I have to call hotels.com which was impossible cause of corona virus, i showed the owner the pics and asked for a refund on remaining nights he declined, then I asked him to come to my room at which point he offered a nicer upgraded room.. the lady seemed uninterested and like it wasn’t a big a deal at all .. I left with 3 days paid and not refunded and booked another place for next 3 days

    Michael, 1 night trip, Mar 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Convenient location, close to the restaurants and beach. Nice staff.

    Veronica, 5 night family trip, Mar 19, 2020

    Verified Orbitz guest review

  • 4.0.Fair

    3 Roaches

    Looked clean until they sprayed bug spray to kill some ants and 3 roaches ran out and died.. I complained and was told nothing can be done it’s just how it is on the island, then they refused to refund the 3 remaining nights, so I booked somewhere else and left and lost the money I paid for the other nights.. glad they got paid 4 Nights for me staying 1 night. They need to get rid of the roaches and the lady at the front desk who thinks roaches in a hotel is OK..

    Michael, 1 night trip, Mar 17, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    it was a very small hotel, no pool, had to walk couple blocks to the ocean, but that’s was ok for us! The only noise was the ruid guest that drink til 1 morning, otherwise no street noise. Very friendly staff and cheap to stay. And clean

    4 night romance trip, Feb 25, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    This is a great place to stay in Isla Mujeres, it's central, the people working there are great. Just make sure construction next door is over before you book.

    7 night trip, Feb 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Super clean!

    Very clean place! It has what you need for a stay in Isla!

    Javier, 1 night trip, Feb 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The location is great, the staff is wonderful, it's quiet late. Very comfy place in a super fun city, if expectations are realistic the will be met

    Swimfan, 8 night romance trip, Jan 24, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Great value for the money. Very clean. Stuff helpful and friendly. Quick check in/out. They serve coffee every morning. There is a microwave, plates, cups, etc. in the lobby which guests can use. They provide beach towels, shampoo, soap, mouth wash and lotion. Location is great - close to Playa Norte, restaurants, shops, golf cart rental place is next door. Will stay here again. The only issue which everybody mentions is the toilet not working properly but we were aware about it.

    4 night romance trip, Jan 16, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    This hotel was a great value. The front desk were very friendly and helpful. The room was very clean each day. And it was quiet and well-located.

    Lauren, 7 night family trip, Jan 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    First visit to this property, but not our first visit to Isla Mujeres. This property was at an excellent location from the ferry terminal (six blocks) and from Playa Norte aka north beach (seven blocks). It was an easy walk to both, and nice restaurants were within a three block walk. Everything in the hotel's description is what they provide: clean rooms, beach towels, pleasant staff, and a pleasant experience at a good cost. We wouldn't hesitate staying here again.

    Coloradomike, 4 night romance trip, Jan 6, 2020

    Verified Orbitz guest review

See all 122 reviews