Encantos Portal Hotel

Photo gallery for Encantos Portal Hotel

Primary image
Minibar, free WiFi
Minibar, free WiFi
Minibar, free WiFi
Minibar, free WiFi

Overview of Encantos Portal Hotel

Encantos Portal Hotel

3.0 star property
3-star hotel in Gramado

8.3/10 Very Good

117 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
The price is $28
Price available on 5/29/2022
R. Serrana, 235 – Planalto, Gramado, RS, 95670-000
Main amenities
  • 37 smoke-free guestrooms
  • Daily housekeeping
  • Free area shuttle
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Tour/ticket assistance
  • TV in a common area
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Minibar
  • LCD TV
  • Free self parking
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Mini Mundo - 2 min drive
  • Joaquina Rita Bier Lake - 2 min drive
  • Gramado Covered Street - 7 min drive
  • Snowland Park - 5 min drive
  • Hollywood Dream Cars Museum - 14 min drive
  • Dreamland Wax Museum - 17 min drive
  • Cathedral of Our Lady of Lourdes - 26 min drive
  • Caracol Park - 36 min drive
  • Alpen Park - 32 min drive
  • Buddhist Temple Chagdud Gonpa Khadro Ling - 97 min drive

Getting around

  • Salgado Filho Intl. Airport (POA) - 103 min drive
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 115 min drive
  • Free area shuttle

About this property

Encantos Portal Hotel

Encantos Portal Hotel is a great choice for a stay in Gramado. Free perks include WiFi, self parking, and buffet breakfast daily between 6:30 AM and 10 AM. All rooms feature LCD TVs and minibars. Fellow travelers like the nice bathrooms and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 37 rooms
  • Arranged over 2 floors


  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms


  • Parking
  • Free onsite self parking
  • Wheelchair-accessible parking on site


  • Offsite
  • Free area shuttle

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10 AM

Taking the kids

  • Children stay free
  • Free local shuttle

Working away

  • Business center


  • 24-hour front desk
  • Tour/ticket assistance


  • 1 building/tower
  • Built in 2009
  • Television in common areas


  • Wheelchair-accessible parking
  • Upper floors accessible by stairs only

Languages spoken

  • Portuguese

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Free WiFi
  • Phone


  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Tourism fee: BRL 2.35 per accommodation, per night
A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Guests are provided with hand sanitizer.


Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Encantos Portal
Encantos Portal Gramado
Encantos Portal Hotel
Encantos Portal Hotel Gramado
Encantos Portal Hotel Gramado, Brazil
Encantos Portal Hotel Hotel
Encantos Portal Hotel Gramado
Encantos Portal Hotel Hotel Gramado

Frequently asked questions

Overall score and ratings


Very Good




Staff & service




Property conditions & facilities



10/10 Exceptional

Nice hotel just outside Gramado
We enjoyed this hotel because we did not pay for extras that we would not use. The rooms are clean. WIFI is included and easy to use. The included breakfast is typical for Brazil and most enjoyable. The hotel staff are very helpful, friendly and efficient. I compare this to a smaller version of a USA Hampton Inn or Holiday Inn Express with a Brazilian flare.
Verified Orbitz guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

As acomodações são ótimas e o café da manhã excelente. Vale muito a pena ficar neste hotel.
Cleide, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Não recomendo e não pretendo ir mais
Razoável, levando em conta que não havia o lençol para cobrir, saboneteira quebrada.Ao fazer o check out, fui surpreendido pelo recepcionista achando estranho na ter 5 águas na geladeira, dando a entender que eu havia consumido. A arrumação do quarto é feita só se deixar a chave, mas ninguém te avisa.Nao recomendo e digo que foi a pior experiência que tive na Serra.
Roberto, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Hospedagem custo x benefício boa
Hospedagem custo x benefício boa, café da manhã possui boas e variadas opções, localização também é boa. O quarto possui camas simples, antigas e que fazem barulho o que não é bom, no restante, funcionários atenciosos e educados e atendimento bom.
Jean Lucas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Suporte nota 10!
O hotel Encantos é incrível, limpeza impecável, quarto aconchegante, café da manhã completo e delicioso. Nota 10 para o suporte que o hotel nos proporcionou em diversos momentos.
Vanusa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ewandder, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Diana, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muito boa estadia
Hotel bem localizado, fácil acesso ao centro. Muito limpinho atendimento excelente pelos funcionários. Café da manhã bem surtido. Vista do refeitório maravilhosa. Gostaria de deixar só uma sugestão, poderia ter um café de tarde que fez falta.
Jeanette, 3-night family trip
Verified Hotels.com guest review