All hotels in Thomastown, Victoria, Australia
1 room, 2 adults
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Excelsior Hotel, Thomastown

2.5 stars
82 Mahoneys RdThomastownVIC3074Australia, 800-491-6126
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2.4 / 5
Food
Delicious food
Comfort
More comfort would be nice
Room
Room needs to be redecorated
Vibe
Vibe is not too good
43See all 43 Hotels.com reviews
From 21 reviewsTripAdvisor Traveller Rating

Excelsior Hotel, Thomastown

Hotel Info: 866-539-8117

from $63
  • Studio Double
  • Two Bedroom Apartment
  • Studio Double & Single
  • Studio Queen
  • Studio Twin

At a glance

Key facts

Hotel size

  • This hotel has 15 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is 10 AM
The front desk is open daily from 10 AM - 6 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Excelsior Hotel Thomastown
  • Excelsior Thomastown

Optional extras

Rollaway beds are available for an additional charge

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
Things to do
  • Arcade/game room
  • Billiards or pool table
Services
  • Front desk (limited hours)
Facilities
  • Number of buildings/towers - 1
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • 32-inch TV
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Special features

Dining

Bistro - This bistro specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Excelsior Hotel, Thomastown’s small print

Also known as

  • Excelsior Hotel Thomastown
  • Excelsior Thomastown

Optional extras

Rollaway beds are available for an additional charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.4 /5 from 43 reviews

Excelsior Hotel, Thomastown
Poor1.0 / 5
beyond worse
one of the worst hotel i have ever stayed in my life, staying here is so depressing and feels like haunted by drunk people outside Please don't stay here if you're with family, even on room door it reads you arr responsible for your own safety here
7 night family trip
Excelsior Hotel, Thomastown
Excellent4.0 / 5
Good Value
We had good experience with the hotel. Checkin is at next door casino which is slightly inconvenient but we did not mind. Good wifi in all rooms. Clean rooms and good size too.
2 night trip with friends
Excelsior Hotel, Thomastown
Fair2.0 / 5
Bad service
Service was slow. Had to wait ages to check in. Then our room lost power and we had to wait over 10 minutes at reception to have it fixed.
1 night trip with friends
Excelsior Hotel, Thomastown
Poor1.0 / 5
Dirty, broken and somewhat frightening!
Dirty and somewhat frightening. A visit from Security was called on the people in the room next to us after aggressive and inappropriate behaviour could be hear coming from their room. The beds were small and uncomfortable. The Decore was outdated and damaged, well in need of repair. The bathroom door was broken as were the tiles in the bathroom. The toilet didn't flush properly. Light globes were broken and cars could be heard frequenting the vacant car park outside the room throughout the night. An alarm bleared all night in the building next door. The experience was unpleasant and uncomfortable. We booked and prepaid for 3 nights but after our first night we requested refund of our remaining nights and the staff thankfully obliged. By their willingness to comply it felt like it was common protocol. At checkout other guests were reporting a break in to their room during the previous evening (while they were out).
3 night family trip
Excelsior Hotel, Thomastown
Fair2.0 / 5
Value for money at under $90
1 night business trip

See all reviews

Excelsior Hotel, Thomastown

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