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1 room, 2 adults
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Hotel Actor, Genoa

3 stars
Via Goito, 20GenoaGE16122Italy, 800-491-6126
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Good3.8 / 5
  • Хорошее расположение и бесплатный паркинг основные достоинства. Отсутствие заявленного…May 11, 2016
  • Great hotel. No lift but they did give us a free upgrade since there was not a…Nov 15, 2015
103See all 103 Hotels.com reviews
From 70 reviewsTripAdvisor Traveller Rating

Hotel Actor, Genoa

Hotel Info: 866-539-8117

from $69
  • Triple Room
  • Double Room
  • Quadruple Room

At a glance

Key facts

Hotel size

  • This hotel has 11 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-11 PM
  • Check-out time is 12:30 PM
The front desk is open daily from 2 PM - 11 PM
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

Other information

  • Smoke-free property

Also known as

  • Actor Genoa
  • Actor Hotel
  • Hotel Actor
  • Hotel Actor Genoa

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property does not have elevators.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

Rollaway beds are available for an additional charge

Cribs/Infant beds are available for an extra charge

In the hotel

Food and drink
  • Free breakfast daily
  • Bar/lounge
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Hotel Actor, Genoa’s small print

Also known as

  • Actor Genoa
  • Actor Hotel
  • Hotel Actor
  • Hotel Actor Genoa

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property does not have elevators.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

Rollaway beds are available for an additional charge

Cribs/Infant beds are available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 103 reviews

Hotel Actor, Genoa
Fair2.0 / 5
I came, I stayed, I left
After reading the reviews, but needing wifi and free onsite parking, I was glad that I booked only 1 night. The hotel is situated against the side of one of the numerous hills of Genoa. The hotel is difficult to find by car, as it is in a narrow, very busy one-way street. Although verified the day before by telephone, the 'free parking' was for 2 rows of 3 cars (thus only for 6 cars!), or public non-existent, never available parking in the narrow street. When you are parked behind a guest that wants to leave, you are called to move our car. The entrance to the hotel is on the side of the building, down a flight of stairs. I was given a room ons level. The windows couldn't open, as they were at the same level as the ground outside, giving you the feeling of a basement type room. The street is extremely noisy with cars and scooters zooming down it, right next to your window, until late at night, and again early morning. All conversations in the reception area can be heard, as well as telephones. Late the night some of the staff had a visitor, abd they sat chatting in a sewing area off the reception. Even their voices could be heard clearly. There is a coffee/cupocino maker and microwave in reception, but guests are not allowed to operate it. You have to ask a staff member to push the botton.... Breakfast is VERY basic...but you won't leave hungry.
1 night trip
Hotel Actor, Genoa
Excellent4.0 / 5
Quick Visit in Genoa
Convenient location close to town
1 night romance trip
Hotel Actor, Genoa
Poor1.0 / 5
Sadly, I have to give a bad review
The hotel is in a good location, the staff are very friendly and accommodating, the room was great - big, clean, working AC... Normally, this easily deserves a great review. However, there is a huge noise issue with this hotel. There was a loud banging noise heard 95% of the time (yes, all night too) making sleeping near impossible. We would turn up the AC on high so that its humming would drown out the banging noise. It was like you had construction going on in the room next to you and the room above you. The noise is heard throughout the entire hotel - lobby, breakfast room, hallways etc. The nice gentleman at the front desk tried to explain that the hotel is built on some sort of tunnel or something and that's where the noise comes from. Very unfortunate but the quality of sleep plays a major part of your stay in any hotel so I must say that I need to warn other people considering this hotel to be prepared for sleepless nights unless they bring earplugs.
2 night family trip
Hotel Actor, Genoa
Outstanding5.0 / 5
Problems with the WiFi
1 night family trip
Hotel Actor, Genoa
Fair2.0 / 5
Do yourself a favour and don't stay here.!!!
New owners have recently taken over this hotel and with this a considerable list of problems. This was freely acknowledged by the owners. As I was booking into the hotel I was told wifi was not working and had not been working for several weeks (not a good time to tell me this info given it was clearly stated that it was available on the booking web site)and they had not got around to doing anything about it yet.!! The bathroom was large but not clean there was mould an mildew all over the shower cubicle. There was no working heating in the bedroom and it was like an ice chest in there (heating available in the bathroom). We were going to stay two nights but could not take the cold room or lack of working wifi so we left after 1 night. When I spoke to the owners about a refund they said that would be ok and just to contact my booking agency. This did not happen because the owners would not agree to a refund. Breakfast was very basic and unsatisfactory for a 3 star establishment - breads and buns were stale, very limited choice of meats and cheese, no toaster, no fruit available. Hotel has potential to be a very good family run establishment, but needs to lift its game, and quickly before too many negative reviews kill it off.
2 night romance trip

See all reviews

Hotel Actor, Genoa

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