TS Suites Seminyak

Room is clean.Good hospitality.

Construction was going on during my stay, but other than that, it was an excellent stay in a good location. The staff was kind and wonderfully helpful

Rooms were very spacious and staff were very hospitable. Nila was also very helpful when it came to ordering local food via Grabfood or Gojek. Only feedback I would have is on the ambience of spa facilities and the transparency of spa packages. It would have made for a much better experience if the massage rooms (fairly open as shared area with pool changing rooms and showers) were separate from the changing area, if the glass was frosted rather than patterned for privacy and if spa music can be played louder as throughout my 3 hour massage I was hearing conversations from the toilets. Would also be very beneficial if the staff could be more informed of pricing differentials of ala carte vs package offerings.

The food was just horrible!! Breakfast wasn’t good room service food is a joke

Great hotel but limited power outlet. There’s only 2 that’s compatible with US and they need to do something about the bed. Not as comfortable as the other hotels I’ve stayed at in the past. Great staff and amenities. Food is great if you order a la carte. But the ones in the buffet especially for breakfast needs improvement. Coffee not good during breakfast but the coffee at the pool bar is delicious. I can recommend the hotel to other friends.

It's was a nice place i enjoy all the thing in the hotel the staff very noce and i recommend this hotel in bali

It's good! I was quite impressed, but I kinda knew it would be good ($$$$). It has a very unique interior, really beautifully designed and finished. Great staff, more than adequate late running breakfast, great room a/c, interior fittings, shower and bath. I had a suite which wasn't cheap and perhaps not really great value, that's almost my only gripe. Having said that there's some lack of attention to detail, maintenance is lacking in some areas and that's easy to fix. My room was quiet, great bed and linen, fantastic housekeeping and though room service was mostly good, some items were poor (nachos in particular). I'd return, especially if it was a better value.The pool is lovely, bigger than many similar properties in Bali and elsewhere.

The rooms were amazing, very high standard and would happily stay there again.

Since you come in the place looks stunning, very friendly staff and the facilities are so nice, beautiful corridors and the rooms are perfect and comfy.

First of all, this is not a 5-star hotel!! At best it is 3, The bed is hard as a brick and does not allow for a good night’s rest.I asked for an additional flat sheet for the bed and what I received was a tattered rag. Apparently for safety reasons, there is not one iron or ironing board or steam iron on the premises AND sending your clothes out for pressing takes a full 24 hours, completely unacceptable. There is a balcony but no furniture to sit on and overlooks a lovely waterfall into what looks to be an algae pond.Overall, the accommodations are dated and completely unworthy of being ranked as 5-star quality. On a positive note, they do offer free snacks and very good breakfast options. However, I will never return. Update: Since my last post which was on the 2nd night of my stay, I had to be moved to another room because I woke up with several bite marks on my arms and legs. When I called down to complain they immediately said I could change rooms and they would send someone to inspect the room. Upon inspection, I then noticed that on the mattress cover, there was a blood stain. I showed this to the attendant providing assistance, can't remember her name, and she indicated it was a mistake from housekeeping. We then went down to the new room and after pulling those sheets back, we both saw a urine saturated mattress cover.The mgr, Denny Boy, offered a free night off my bill but was conveniently off work when i checked out and when called, lied and said he never told me.