Overrated hotel that shouldn't even have the word 'tranquil' in its name. It's located next to a busy road used as shortcut by very noisy moped bikes and cars. When I booked this hotel, I specifically booked a separate bungalow in order to switch off and have a relaxing break. Sadly I was placed in a bungalow located right by the busy road, the walls of the bungalow are so thin, that regardless of how tired I was, I could not sleep. When I asked the reception desk staff to kindly move me to another bungalow, the employee manning the reception desk was picking his nose the whole time I spoke with him and was extremely unpleasant. I couldn't believe this vulgar behavior. Following my request, the hotel staff suggested that I move in one of the hotel rooms, which is also standing right by the same busy road. At this point, I couldn't take their crap anymore, and I demanded that given the room rate I paid, they had to place me in a bungalow that was not adjacent to the busy road. They reluctantly agreed to do it. But even during my stay in a so called quiet bungalow, from 6 AM there was loud tree cutting and some sort of construction going on. It did not even occur to the hotel management to acknowledge or apologize for the noise.
In addition the towels provided by the hotel smelled of mold. The shower did not have hot water. The breakfast was not either.
Unpleasant stay. Never again.
