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Hanoi Media Hotel and Spa

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Front of property
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Overview of Hanoi Media Hotel and Spa

Hanoi Media Hotel and Spa

4.0 star property
4-star hotel with full-service spa, connected to a shopping centre, near Hoan Kiem Lake

9.0/10 Superb

149 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Spa
  • 24/7 front desk
Map
11 Hang Dau St., Hoan Kiem District, Hanoi, 10000
Main amenities
  • 24-hour front desk
  • Air conditioning
  • Airport shuttle
  • Breakfast available
  • Business centre
  • Front desk safe
  • Full-service spa
  • Housekeeping once per stay
  • Massage/treatment rooms
  • Restaurants
  • Room service
  • Terrace
For families
  • Blackout curtains
  • Laundry facilities
  • Premium TV channels
  • Private bathroom
  • Rollaway/extra beds
  • Terrace

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 2 min walk
  • Thang Long Water Puppet Theatre - 1 min drive
  • St. Joseph's Cathedral of Hanoi - 2 min drive
  • O Quan Chuong Gate - 2 min drive
  • Hanoi Opera House - 2 min drive
  • Dong Xuan Market - 2 min drive
  • Ho Chi Minh Mausoleum - 4 min drive
  • Vietnam National Convention Center - 11 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive
  • Hanoi Long Bien Station - 14 min walk
  • Hanoi Gia Lam Station - 14 min drive
  • Hanoi Railway Station - 22 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Cafe Năng - 2 min walk
  • Mì, Phở Xào, Cơm Rang - Lò Sũ - 2 min walk
  • Coffee Zone - 2 min walk
  • Nem Tai Bà Hồng - 1 min walk
  • The Tea Pub - 1 min walk
Map

About this property

Hanoi Media Hotel and Spa

Hanoi Media Hotel and Spa puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for VND 400000 per vehicle. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this upmarket hotel include a snack bar/deli and a terrace. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 16
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • Built in 2011
  • Full-service spa
  • Massage/treatment rooms
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • In-room accessibility (selected rooms)
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)
  • Slippers
  • Stocked minibar (select free items)

Sleep well

  • Blackout curtains
  • Memory-foam mattress
  • Rollaway/extra bed (surcharge)
  • Turndown service

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • In-room computer
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (once per stay)
  • In-room safe (laptop compatible)

Special features

Spa

ME Spa has 3 treatment rooms. Services include massages. The spa is open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately VND 100000 for adults and VND 100000 for children
  • Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one-way)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 352500.0 per day
  • Airport shuttle service for children up to age 11 costs VND 400000 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

Policies

<p>Noise-free guestrooms cannot be guaranteed.</p><p>This property accepts credit cards and cash.</p>

Also known as

Hanoi Meracus Hotel 1
Meracus Hotel 1
Hanoi Meracus 1
Meracus 1
Hanoi Media And Spa Hanoi
Hanoi Media Hotel and Spa Hotel
Hanoi Media Hotel and Spa Hanoi
Hanoi Media Hotel and Spa Hotel Hanoi

Frequently asked questions

Does Hanoi Media Hotel and Spa offer free cancellation for a full refund?
Yes, Hanoi Media Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hanoi Media Hotel and Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hanoi Media Hotel and Spa?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by Hanoi Media Hotel and Spa?
Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one-way.
What are the check-in and check-out times at Hanoi Media Hotel and Spa?
You can check in from 2 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hanoi Media Hotel and Spa and nearby?
Hanoi Media Hotel and Spa has a spa.
Are there restaurants at or near Hanoi Media Hotel and Spa?
Yes, there's an on-site restaurant.
What's the area around Hanoi Media Hotel and Spa like?
Hanoi Media Hotel and Spa is in Old Quarter, a short 2-minute walk from Hoan Kiem Lake and 3 minutes' walk from Ngoc Son Temple. Travellers say that this hotel is in a good location.

Reviews

9.0

Superb

9.1/10

Cleanliness

9.3/10

Staff & service

8.3/10

Amenities

8.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

ashutosh, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice place great location next to the lake and lots of food nearby.
Lam, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Richard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would Highly Recommend
Staff was so friendly and helpful. The rooms are so nice. Comfiest bed, clean, well-stocked, beautiful bathrooms. Nice location. Close to Hoan Kiem, shopping, and lots of food. I would stay here again for sure.
Karen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

I arrived to Hanoi around 12am and I had booked the hotel only the night before. I received a very prompt message back about getting a driver which was around $20 usd. The front desk staff were very helpful and friendly. They even remembered my name and greeted me each time with it. The room was very nice. The bathroom was modern and they provided me with fruit and water for free in the room. I do have to say the walls are very thin and you can here everything going on within the hotel but I was still able to get a good nights rest in the very comfy beds. Also the location is great. Anything you would like to see or do is all within walking distance or a short grab ride away.
3-night trip
Verified Expedia guest review

8/10 Very good

Glenn, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great water pressure to bath comfortably
There is a lot of details and tech in the room I stayed like auto off lights and the water pressure for the rain shower was superb! Would recommend anyone to stay for some comfy night.
Adeline Wei Qi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incredibly friendly staff, nice location, great stay overall.
Sila, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

We stayed 4 nights. Staff was very friendly and always willing to help. The wi-fi connection was a bit unstable and gets dropped quite often during our stay there that I had to not only manually reconnect but also restart my i-phone all together. The breakfast was absolutely excellent! a good mix of Vietnamese (pho, salad, stir fried rice/veggies etc.) and Western (eggs, toast, etc). Excellent location in the heart of old quarter, too. I will definitely be back!
TMiwa, 4-night family trip
Verified Expedia guest review