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Hotel Don Quijote

Photo gallery for Hotel Don Quijote

Front of property
Premium bedding, in-room safe, free WiFi
Premium bedding, in-room safe, free WiFi
Premium bedding, in-room safe, free WiFi
Premium bedding, in-room safe, free WiFi

Overview of Hotel Don Quijote

Hotel Don Quijote

2.5 star property
Colonial hotel in San Cristóbal de las Casas

7.2/10 Good

45 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Microwave
  • 24/7 front desk
The price is €25
Price available on 27/11/2022
Av. Cristobal Colon No. 7, Barrio de Guadalupe, San Cristóbal de las Casas, CHIS, 29200
Main amenities
  • Daily housekeeping
  • Room service
  • Airport drop-off service
  • Area shuttle
  • Shopping centre shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
For families
  • Children stay free
  • Microwave
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Zona Centro
  • San Cristóbal de las Casas Cathedral - 5 min drive

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 91 min drive
  • Airport drop-off service
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)


  • La Casa del Pan - 2 min walk
  • Miura Restaurante - 2 min walk
  • TierrAdentro - 2 min walk
  • El Tacoleto - 3 min walk
  • Pachamama - 3 min walk

About this property

Hotel Don Quijote

A great choice for a stay in San Cristóbal de las Casas, Hotel Don Quijote offers airport drop-off service (available 24 hours). You'll have free perks such as WiFi and self-parking.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms


  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited


  • Airport drop-off on request (available 24 hours a day)*


  • Area shuttle*
  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • Safe-deposit box at front desk


  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking


  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Microwave
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 700.00 per vehicle
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards.

Also known as

Hotel Don Quijote San Cristobal de las Casas
Don Quijote San Cristobal de las Casas
Hotel Don Quijote San Cristobal De Las Casas, Mexico - Chiapas
Hotel Don Quijote Hotel
Hotel Don Quijote San Cristóbal de las Casas
Hotel Don Quijote Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel Don Quijote offer free cancellation for a full refund?
Yes, Hotel Don Quijote does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Don Quijote?
As of 26 November 2022, prices found for a 1-night stay for 2 adults at Hotel Don Quijote on 27 November 2022 start from €25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Don Quijote?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Don Quijote?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Don Quijote?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Don Quijote?
Yes, a shuttle from the hotel to the airport is available. The charge is MXN 700.00 per vehicle.
What are the check-in and check-out times at Hotel Don Quijote?
You can check in from 3 PM - midnight. Check-out time is noon.
Are there restaurants at or near Hotel Don Quijote?
Yes. Nearby restaurants include Tierra y Cielo (3-min walk) and Madama Do Re (4-min walk).
What's the area around Hotel Don Quijote like?
Hotel Don Quijote is a short 5-minute walk from San Cristóbal de las Casas Cathedral and 6 minutes' walk from Plaza 31 de Marzo.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

john, 3-night trip with friends
Verified guest review

4/10 Fair

Unreliable and unhygienic
I got a last minute booking for a night at this hotel. The walls where thin. The bed was made nicely. But the toilet hadn’t even been flushed. It was very loud. I asked for shuttle service to the airport at 5am. I did receive a wake up call, but not until 5. The shuttle never showed and I had to take a taxi. The man working the front desk was clueless and tried to recharge me for the room. This will be my one and only stay.
Alexis, 1-night trip
Verified guest review

8/10 Very good

Beautiful little hotel in the Historic Center
The hotel is decorated with traditional woodwork.
Verified Expedia guest review

4/10 Fair

not a good choice at the moment
the good points: a fair price for what you get as the place is clean and you get plenty of bed space and a shower room that actually has hot water the negative: the rooms are small and so overcrowded with beds that you actually are unable to walk around the beds without bumping into furniture even if you are careful. There is building work going on next door (the buildings are attached to each other and the walls are thin) and the knocking and drilling starts at 7 in the morning and goes on all day. The management have assured us that they are trying to do something about it but how successful their efforts are going to be is questionable
Verified Expedia guest review

4/10 Fair

not again
The hotel is very economical. Staff are very nice and try to help but speak NO English. That, coupled with my very poor Spanish made the stay very difficult. The hotel received groups of guests at late hours which were loud and kept me awake until 2 a.m. Noise resumed as early as 7 a.m.
Verified guest review

4/10 Fair

Old hotel
They were nice. I arrived early and I got a room at that moment. I had to wait to get hot water. Very old toilet. Uncomfortable mattress to me. I only spent one night and it was good enough to me.
Verified guest review

6/10 Good

You get what you expect.
Good hotel for price, however a bit cold at night.
Verified guest review

10/10 Exceptional

Cosy, friendly & convenient!
Beautiful, cosy, conveniently located hotel in the heart of San Cristobal. Very friendly staff who were more than happy to help us out when we wanted to change rooms, ask for directions or even use their printer! I would definitely stay here again and the car park provided was extremely useful as well.
Verified Expedia guest review

10/10 Exceptional

Sandra Patricia, 3-night family trip
Verified guest review

8/10 Very good

Jaime, 1-night trip
Verified guest review